Every review we hold for the City of London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSpeedy, professional, and friendly service!
Massive shout out to our wonderful agent Mia L, who made us feel so comfortable during our viewing and went above and beyond to help us sign everything as quickly as possible.
Mia has such a warm and friendly energy, we knew we were in safe hands from the moment we met her. Great communication, and made sure we knew which steps to take and when.
Having had bad experiences in the past with renting through estate agents, it has made such a difference to speak to someone who genuinely seemed to care for what they were doing. Big up, Mia, wishing you all the best girl! x
Lou · 9 October 2026
★★★★★ 5/5
TrustpilotYasmin (west end) was exceptionally…
Yasmin (west end) was exceptionally attentive and went above and beyond to help me. She put in a great deal of effort, stayed in constant contact throughout, and was professional and respectful in every interaction. I would gladly recommend her to anyone looking for a reliable agent.
Maitha · 6 October 2026
Agent replied · 10 October 2026
Hi Maitha,
Thank you for your feedback. We're glad our team kept in regular contact and handled everything professionally. We appreciate you recommending us.
Alex,
Foxtons West End Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotHelpful letting agents and professional service
Irfan Pecaj was a very helpful letting agent whilst I was at the property!
Callum · 23 June 2026
Agent replied · 24 June 2026
Hi Callum,
Thank you for leaving a review.
We’re pleased to hear you had a helpful and positive experience.
Alex,
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Get it done with London’s number 1!
★★★★★ 2/5
TrustpilotUnfortunately this is a follow up to a…
Unfortunately this is a follow up to a very positive review i left before moving in. Since moving in with my partner, and after paying a £250 admin fee, 3 weeks after living here we still only have one set of working keys and they are the office set. We have had to go to the key cutters 4/5 times due to inflexibility with the Chiswick foxtons office helping us with this matter. After trying key cutters 5 times (where there is obviously a problem with the locks), we are now trying to have the locks fixed which I can’t expect will be done within our tenancy. In addition, their “for our short term let you only need to bring yourself and clothes”, is a stretch, as we are still without cutlery 3 weeks after living here. The process of getting the house was very smooth which I can now only imagine is because we pay all rent upfront so they were eager to help, but now they’ve received our money, there has been a lot less communication. They have yet to respond to our messages about the key issues. I hope these matters can be resolved quickly
Alex · 23 September 2026
★★★★★ 5/5
TrustpilotReview for Mario
Mario is very professional and excellent with his job. He always provides updates and gives plenty notice before any appointment visits. Keeps you well informed throughout whole the whole process. Highly recommended
Nuran · 22 September 2026
★★★★★ 5/5
TrustpilotIncredible experience
Selling our maisonette in the current market felt like a daunting prospect, especially after a negative experience with a previous agent that left us nervous about trying again. From the very first conversation, though, Jodie put us completely at ease. Her confidence, clarity, and deep understanding of the local Ealing market made us feel we were finally in safe hands. And that early reassurance wasn’t just talk: her team’s proactiveness gave us real hope which was actually fulfilled.
Rasha · 22 September 2026
★★★★★ 5/5
TrustpilotStaff
I had a really good experience with the letting agency. From the beginning, Adam was helpful, professional and responsive and made the process of securing our new him feel straightforward.
Villas · 22 September 2026
★★★★★ 5/5
TrustpilotKamran was fantastic
Kamran was fantastic, made the purchase so much easier for me and my client, was available to always answer my phone and helped me chase and get answers when he didnt need to. I did not have the best experience with high street agents before but Kamran Fard changed that and will be the reason we return in the hope we can work together again! Thanks once again Kamran
Oliver · 26 November 2025
★★★★★ 5/5
TrustpilotSince moving into our flat we have been…
Since moving into our flat we have been dealing with aga (property manager) from foxtons and she has been amazing, any problems we have had or any questions she has been very quick to help and fix the problems, nice and easy communication every time. She always takes the time to talk through things on the phone.
Charlie · 22 June 2026
Agent replied · 24 June 2026
Hi Charlie,
We’re pleased to hear your experience has been positive and that communication throughout your tenancy has been clear and responsive.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotLondon's best
I had a great experience with Lucas and Leo. They were both very helpful, professional and friendly throughout the whole process. Communication was excellent, and they made everything much easier for us. We really appreciate all their help and support. Highly recommended!
Lucieber · 21 September 2026
Agent replied · 24 September 2026
Hi Lucieber,
Thank you for your lovely feedback. We’re so pleased to hear you had such a positive experience and that the communication and support made the process easier for you.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotTruly appreciated Yasmin’s energy
Truly appreciated Yasmin’s (in the west end office) energy and insider knowledge of the London Market. Made my search for a new Flat simple and easy. Managed to find the perfect location with all the amenities / services I need
Paul · 30 September 2026
Agent replied · 10 October 2026
Hi Paul,
Thank you for your feedback. We’re pleased our team’s knowledge of the London market helped keep your search simple, and that you found a flat with the amenities you needed.
Alex,
Foxtons West End Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
TrustpilotMy flatmate had come from outside…
My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.
Fred · 9 May 2026
Agent replied · 28 May 2026
We’re sorry to hear that your experience did not meet the standards we strive for. We value all feedback as it helps us continue to improve.
Best,
Alex
★★★★★ 5/5
TrustpilotGood experience
Maya was super helpful and made the whole experience so much smoother. Nothing was too much to ask for. Thank you so much!
C · 23 September 2026
★★★★★ 5/5
TrustpilotI was looking for a flat on short…
I was looking for a flat on short notice, and Ellie showed me 3 great options the very next day. She was really positive and helpful, and we ended up finding a place that I’m really excited about.
Sof · 21 September 2026
Agent replied · 24 September 2026
Hi Sof,
Thank you for your lovely feedback. We’re so pleased to hear we could help you find some great options at short notice and that you’re excited about your new place.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotCiara is quite helpful and friendly.
Ciara is quite helpful and friendly.
She takes initiative and always go over and beyond to help and assist.
Nazia · 9 October 2026
★★★★★ 5/5
TrustpilotEvelyne from kingston office who was…
Evelyne from kingston office who was agent showing me flats. She was very professional and kind agent so far i have ever met before
Thank you for being patience Evelyne for all my boring question
T.I · 30 September 2026
Agent replied · 10 October 2026
Hi,
Thank you for your review. We’re glad our team was professional and patient with your questions during your viewings.
Alex,
Foxtons Kingston Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotMaya was very helpful and efficient in…
Maya was very helpful and efficient in helping us secure accommodation. She made the process quick and easy to understand.
Luke · 23 September 2026
★★★★★ 5/5
TrustpilotFlo and the BTR team have been…
Flo and the BTR team have been extremely helpful during our interactions, going on multiple viewings with us during our search - we really value and appreciate Flo’s help in particular here!
J · 29 September 2026
Agent replied · 10 October 2026
Hi,
Thank you for your feedback. We’re glad our team was able to support you with your search, including joining you on multiple viewings.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAmazing service with really helpfull…
Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.
Eros · 20 May 2026
★★★★★ 5/5
TrustpilotAmazing stress free experience from Joe…
Amazing stress free experience from Joe and the team there at foxtons. Thanks so much guys
Ali · 22 September 2026
★★★★★ 5/5
TrustpilotGreat service.
I just want to say our property manager Abigail Goad is absolutely amazing. We have tenants who are quite high maintenance but Abigail sorts everything out with super efficiency.
Sku · 24 June 2026
★★★★★ 5/5
TrustpilotCrystal Palace: Callum and Andrea were both excellent…
Callum and Andrea were both excellent throughout our purchase process. Andrea was very helpful at the offering stage and played an important role in helping get the sale agreed and progressing smoothly from the outset.
Alan · 6 May 2026
★★★★★ 1/5
TrustpilotI was spoken to quite rudely on the…
I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.
Vinisha · 20 May 2026
★★★★★ 5/5
TrustpilotYasmin from the west end office
Yasmin from the west end office is the best estate agent so helpful and never leave the interest for trying to find somethings for us
E_G_E___ · 8 October 2026
Agent replied · 10 October 2026
Hi,
Thank you for your feedback. We're glad our team kept working to find the right property for you and that you found them helpful.
Alex,
Foxtons West End Estate Agents
Get it done with London’s number 1!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
