Trusted Agent profile · City of London
★★★★★
104 reviews across 1 platform
87 Long Lane, Clerkenwell, London, EC1A 9ET, City of London, EC1A 9ET
Frank Harris & Co's office in City of London, at 87 Long Lane, is rated 3.9 out of 5 across 104 reviews on 1 platform.
Every review we hold for the City of London office, from every platform, shown as written. First names only.
1/5
TrustpilotOutrageous and awful management service
As a landlord (don't hate me!) paying for a managed service, they tried to charge me £90 + vat to fix a meter door with two cable ties. This is typical, and I have to chase them repeatedly for everything. My tenants and I deserve better.
2/5
TrustpilotWembley Branch has very poor…
Wembley Branch has very poor communication and management. The sales team is rarely available and does not respond to emails, WhatsApp messages, or phone calls. Even when staff members are asked to pass on urgent messages, no one gets back to you.
5/5
Trustpiloti work with kingsroad office they are…
i work with kingsroad office they are amazing all of them but specially Olivia Sourav Kinan and Amir also in the head office lisa george wow amazing people very nice very friendly but very proffessional well done
5/5
TrustpilotGreat service
Great service and team
Hi Darawan, We’re glad you’ve had a positive experience with the service and support provided. Alex, Get it done with London’s number 1!
1/5
TrustpilotI wanted to view a house
I wanted to view a house. I was asked about my financial position and pushed to see their recommended mortgage broker and solicitor services. I said I had my own and it is all lined up so I'm not interested in using yours.
5/5
TrustpilotCould not recommend mario enough
Could not recommend mario enough, was really helpful and really listened to what I was looking for, brilliant!
5/5
TrustpilotSuperb experience
Ash showed me a house I was interested in. He was extremely polite, patient and professional through out.
5/5
TrustpilotTONY CHAN : Excellent professional
TONY CHAN is very helpful to me in looking after my flat . He has been most useful in communicating with the tenant on all matters .
1/5
TrustpilotFoxtone letting agency unprofessional…
Foxtone letting agency unprofessional team and agents. I have give the deposit for one house after 2 weeks I sign the contract and I recive call from agent with one responding: Sorry you are failed in bank statements. This situation si very stressfully for me and my family. I have tell to my lawyer to go back for this chase because his make me sick.
5/5
TrustpilotAbsolutely Great!
This is an updated review as my last review was 10yrs old.
1/5
TrustpilotDisgusting
Stay away from Putney Office. Well, in the beginning they re reachable all the time till the letting is agreed. After that I couldn’t reach them for 2 years during my tenancy. And now my tenancy ended but still no reply to my email or messages. It is unbelievable, I am already posting messages to all my groups to stay away from this company.
5/5
Trustpilot5 stars to Tony Chan
I’ve been very happy with Tony as my property manager in London. He is professional, responsive, and always easy to reach.
1/5
TrustpilotThe worst and the most disgusting…
The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.
5/5
TrustpilotI would recomend Foxton
I would recomend Foxton - very helpfull.
5/5
TrustpilotGreat professionals
Great professionals. easy to work with.
5/5
TrustpilotGreat rep to work with.
Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.
1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
5/5
TrustpilotState of the art
Very pleased with Mohammed and Oscar in East London! The house was sold off market in only 4 days!!! Sales completed in 2.5 months!! They did the follow up and I can only be thankful for such excellence. Thank you!
5/5
TrustpilotSarah Kelsey - Woolwich Property Management
Sarah Kelsey has beenn looking after my property for many years.
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
2/5
TrustpilotWe keep receiving unsolicited post…
We keep receiving unsolicited post despite the request for it to be stopped.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
