5/5
TrustpilotAga was amazing during our entire…
Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks
Trusted Agent profile · City of London
Frank Harris & Co London reviews in City of London
★★★★★
104 reviews across 1 platform
87 Long Lane, Clerkenwell, London, EC1A 9ET, City of London, EC1A 9ET
Frank Harris & Co's office in City of London, at 87 Long Lane, is rated 3.9 out of 5 across 104 reviews on 1 platform.
Reviews
Every review we hold for the City of London office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotThank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
5/5
TrustpilotI was assisted by the agent Noah
I was assisted by the agent Noah; from the very first house I visited, he provided support and constantly sent me options. Excellent service.
Agent replied · 10 October 2026
Hi Talisson, Thank you for your review. We're pleased our team kept you updated with options from the start of your search and that you found the service helpful. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotSo far, all good
Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.
5/5
TrustpilotQuick and Easy
The service I got from Ash was exceptional.
5/5
TrustpilotWe were well supported by Molu
We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.
Agent replied · 24 September 2026
Hi Bhaskar, Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your search and that we could help you find the right home. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotLayla from the Greenwich
Layla from the Greenwich branch helped me to secure my flat -she was amazing from start to finish, highly recommend.
Agent replied · 24 September 2026
Hi Lizzie, Thank you for your fantastic feedback. We’re really pleased to hear you were so well supported throughout the process and that you were able to secure your new flat. Alex, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
1/5
TrustpilotThey take the money & abandon…
They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.
5/5
TrustpilotHad an amazing viewing experience with…
Had an amazing viewing experience with Krishna, would definitely recommend her to everyone!!
Agent replied · 10 October 2026
Hi Nimisha, Thank you for your feedback. We’re pleased to hear you had a positive viewing experience with our team and felt well supported. We really appreciate your recommendation. Alex, Foxtons Get it done with London’s number 1!
5/5
TrustpilotI had an amazing viewing experience…
I had an amazing viewing experience with Krishna. I would definitely recommend.
Agent replied · 10 October 2026
Hi, Thank you for your review. We're pleased you had a good viewing experience with our team and appreciate the recommendation. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotI had the best experience with Yasmin…
I had the best experience with Yasmin (from West End). She was incredibly helpful and managed to find me a place in less than an hour after I first met her. I’m moving into the place she found for me, and I honestly couldn’t be happier.
5/5
TrustpilotThis is the first time I used Foxton to…
This is the first time I used Foxton to buy an auction flat. The agency (AJ) in the Wembley office is very professional. She is very experienced. I highly recommend it.
Agent replied · 28 May 2026
Thank you for your feedback. We’re pleased our team supported you through this new transaction experience. Best, Alex
1/5
TrustpilotAvoid
Absolutely terrible experience as a tenant. Apartment put on the market for sale and I had to suffer through six months of viewings although my contract did not stipulate this. Very inconsiderate and once I gave notice to move out the property was immediately put on the market for a higher rent. Agents come for viewing with no notice and have no respect. Several deductions taken from deposit creating various inane reasons . Avoid at all costs.
5/5
TrustpilotGreat experience overall
Great experience overall, especially from Ciara Ryan
Agent replied · 24 September 2026
Hi Stephen, Thank you for your feedback. We’re so pleased to hear you had such a positive experience overall and that the service made the process straightforward. Alex, Foxtons Estate Agents Get it done with London’s number 1!
1/5
TrustpilotTerrible experience
Non-existent communication. Viewings done by an unprepared team: didn't know level of service charge, exposure, if the appliances were new or not, size of the flat or rooms. One claimed we had replaced the kitchen (we hadn't), another that the Hue Lights we installed were staying in the flat for the buyer (we never said that).
5/5
TrustpilotWe had a great experience with Maya
We had a great experience with Maya showing us two flats in Hackney. She was friendly, professional and informative, and we could see she took the time to pick properties that matched our requirements perfectly.
5/5
TrustpilotStaff excellent
Staff excellent. Lots of way communication.
Agent replied · 24 September 2026
Hi Alan, Thank you for your feedback. We’re really pleased to hear you found the communication so helpful and had such a positive experience with the team. Alex, Foxtons Estate Agents Get it done with London’s number 1!
1/5
TrustpilotUnsolicited calls
Unsolicited calls: The fact that I have been in touch some time in the distant past does not give you the right to misuse my contact data for unsolicited calls, I'm talking to you Maria at Woking
1/5
TrustpilotDreadful
I contacted Foxton’s in Kingston to find out what floor a flat they were advertising was on. In order to answer this simple question, they wanted me to open an online account which would then be bombarded with adverts for flats I wasn’t interested in and refused to answer my original question until I had done this. Dreadful as always
1/5
TrustpilotThree words - don’t do it
We listed our house with foxtons and the service has been abysmal. There’s been next to no effort or movement with trying to sell the house, no communications with any options etc. You get an account online which shows upcoming viewings - almost all viewings ‘booked’ haven’t actually happened and they don’t contact us to confirm it either. You expect a lot from an estate agent with their level of commission - dont bother.
2/5
Trustpilotused to be good but ever since the…
used to be good but ever since the intro of the renters rights acts, property management service has dropped off a cliff. This bad for landlords because they get poor management, bad for tenants because they get poor representation, and bad for the industry because estate / letting agents are no longer accountable.
4/5
TrustpilotLovely service
I've been fortunate that since Ariana has taken over as the lettings manager things have been as smooth as silk. Businesses are made by the people who work there and since she joined things have been terrific. Responsive and proactive, and making a real difference.
1/5
TrustpilotAbsolutely unacceptable and a complete…
Absolutely unacceptable and a complete waste of my time.
Agent replied · 24 June 2026
Hi, Thank you for your feedback. We are sorry to hear that your recent experience did not meet expectations. We would like the opportunity to review this further. Please contact Social@foxtons.co.uk with the relevant details so we can investigate internally. Kind regards, Alex
1/5
TrustpilotWARNING: Extreme harassment and zero internal coordination
I contacted ONE agent for a specific property viewing, and it has turned into a total nightmare. I am being hounded by at least FOUR different colleagues from this branch. The frequency is beyond unprofessional, I just received 2 calls in the span of 5 minutes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
