Every review we hold for the City of London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAga at Foxton’s Hampstead is brilliant
Our tenancy with Aga at the Hampstead Foxton’s office has been brilliant. Every issue or query we’ve had during our tenancy was resolved swiftly by her and the landlord, no issue was left unresolved and we’ve felt so looked after. Aga always took the time to discuss things over the phone which I greatly appreciated. We are soon moving out and Aga has already talked us through this process, making it as easy as possible for everyone. This has honestly been the best tenancy experience we have had so thank you Aga and the Foxton’s team!!!
Flora · 22 June 2026
Agent replied · 24 June 2026
Hi Flora,
We’re glad your tenancy experience has been smooth and that any issues were resolved quickly and effectively.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Absolutely the best experience…
⭐⭐⭐⭐⭐ Absolutely the best experience ever Dior is incredible! I cannot recommend Dior at Foxton enough! From start to finish, she went above and beyond to find us the perfect place and made what can be such a stressful process feel completely smooth and easy. She’s so professional, warm, and easy-going she truly listened to what we needed, kept us updated every step of the way, and never gave up until we found exactly the right home. It wasn’t just a service she genuinely cared. If you’re looking for someone who works with heart as well as skill, Dior is the one. Thank you for everything.
Eman · 23 September 2026
★★★★★ 5/5
TrustpilotThank You!
My partner and I had an amazing time finding a flat with Ruben Wapnick. We had an incredibly hard time flat hunting for two months. However, he took initiative to reach out to us first and secured us our dream flat within 24 hours! We highly recommend Ruben as well as his managers Mohsen Ojany, Harriet McInnes and Alex Fleet, who helped with the facilitation of deal. Very grateful for our new home!
Ranaa · 23 September 2026
★★★★★ 5/5
TrustpilotAccommodating staff
Athman was very accommodating, took us to many different properties and changed up where we’d go as he got to know us and what we’d like! Everything has been smooth sailing so far… and customer service has been great
Alfie · 21 September 2026
Agent replied · 24 September 2026
Hi Alfie,
Thank you for your feedback. We’re really pleased to hear you received such helpful support throughout your property search and that everything has been going smoothly so far.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAshvin was professional
Ashvin was professional, friendly, and incredibly helpful throughout the entire process. His communication was excellent, and he made everything smooth and stress-free. If you’re buying or selling a property, I strongly recommend contacting Ashvin, you won’t regret it!
Nishan · 22 September 2026
Agent replied · 24 September 2026
Hi Nishan,
Thank you for your fantastic feedback. We’re so pleased to hear you found the service professional, friendly and helpful throughout the process, and that everything felt smooth and stress-free.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotHad the pleasure of dealing with Mario…
Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!
Robyn · 21 September 2026
Agent replied · 24 September 2026
Hi Robyn,
Thank you for your lovely feedback. We’re really pleased to hear you found the service friendly, professional and attentive while arranging the valuation.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotArianna Carruthers
This review is only for Arianna Carruthers. We are extremely happy of the service provided by Arianna, since she took over the management of tree flat. She is always very clear in her communication, always helpful, efficient in the follow up of the different issues, and very proactive. It is thanks to Arianna thatwe kept our appartment managed by foxtons. Thank you again Arianna !
Liza · 24 June 2026
★★★★★ 5/5
TrustpilotNatasha was fantastic to work with…
Natasha was fantastic to work with during our flat search. Responsive, insightful, and genuinely invested in finding us the right place rather than just pushing listings. She was patient with our questions, honest about pros and cons, and made the whole process far less stressful. Highly recommend her to anyone flat-hunting.
Alexander · 23 September 2026
★★★★★ 5/5
TrustpilotBrilliant property manager
Alycia is a brilliant property manager. She communicates at the right points, investigates and gains quotes where necessary and ensures anything to do with the property is efficiently resolved. Would highly recommend
Charlotte · 22 June 2026
Agent replied · 24 June 2026
Hi Charlotte,
Thank you for your review.
We’re pleased to hear your property has been well managed and that issues have been handled promptly and efficiently.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotProactive and genuinely willing to help
We have been extremely fortunate to have Leo looking after the letting of our property in London. As we are currently living overseas, having someone we can genuinely rely on locally makes an enormous difference. Leo is always reachable, responds incredibly quickly and never leaves a question unanswered.
Anonymous · 22 September 2026
★★★★★ 5/5
TrustpilotArianna is the most efficient property…
Arianna is the most efficient property manager I’ve ever had. She responds incredibly quickly and always ensures that any problems are resolved promptly and effectively. Her professionalism is exceptional, and she handles every issue with competence, care, and attention to detail. It’s reassuring to know that anything requiring attention will be dealt with efficiently and to a very high standard.
Matilda · 24 June 2026
★★★★★ 5/5
TrustpilotThnak you Irfan Pecaj !
Irfan Pecaj has been my associate property manager for over 10 years, and throughout that time he has consistently gone above and beyond the call of duty.
Mr · 20 June 2026
Agent replied · 24 June 2026
Hi,
Thank you for your review.
We’re glad to hear you feel well supported and that your property has been managed reliably over time.
Alex,
Get it done with London’s number 1!
★★★★★ 4/5
TrustpilotManaged tenancy
Harry Fox has been managing my property for the last few years. Tenants and I have no complaints. Replies on time and gives good advice.
Hamza · 23 June 2026
Agent replied · 24 June 2026
Hi Hamza,
Thank you for your feedback. We are pleased to hear that our team has provided reliable support and timely communication over the past few years, and that both you and your tenants have had a positive experience.
Alex
★★★★★ 5/5
TrustpilotMaya was extremely helpful with…
Maya was extremely helpful with securing a flat from overseas. She took her time to show us everything and accommodate our situation finding solutions to our issues. In general a very lovely person, lovelier than any other agent we’ve spoken to.
Roberta · 23 September 2026
★★★★★ 5/5
TrustpilotExcellent Support Service
Over the past 18 months, I have been working primarily with Jemma and Kelly on the management of 2 properties. The support provided by Jemma and Kelly has exceeded expectation. All issues are resolved to my satisfaction and where the issues require further time and effort I am kept well informed. This has come to the forefront especially as we have encountered tenant issues on one of the properties.
FAS · 20 June 2026
Agent replied · 24 June 2026
Hi,
Thank you for leaving a review.
We’re pleased to hear your properties are being managed well and that communication and support have been consistent.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotMy property manager
My property manager, Yasmin Ibrahim, is incredibly professional, supportive and very helpful and friendly. Yasmin is one of a kind!
Nina · 22 June 2026
Agent replied · 24 June 2026
Hi Nina,
Thanks for your review.
We’re pleased to hear you’ve had a supportive and professional experience throughout.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotHelpful letting agents and professional service
Irfan Pecaj was a very helpful letting agent whilst I was at the property!
Callum · 23 June 2026
Agent replied · 24 June 2026
Hi Callum,
Thank you for leaving a review.
We’re pleased to hear you had a helpful and positive experience.
Alex,
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Get it done with London’s number 1!
★★★★★ 2/5
TrustpilotUnfortunately this is a follow up to a…
Unfortunately this is a follow up to a very positive review i left before moving in. Since moving in with my partner, and after paying a £250 admin fee, 3 weeks after living here we still only have one set of working keys and they are the office set. We have had to go to the key cutters 4/5 times due to inflexibility with the Chiswick foxtons office helping us with this matter. After trying key cutters 5 times (where there is obviously a problem with the locks), we are now trying to have the locks fixed which I can’t expect will be done within our tenancy. In addition, their “for our short term let you only need to bring yourself and clothes”, is a stretch, as we are still without cutlery 3 weeks after living here. The process of getting the house was very smooth which I can now only imagine is because we pay all rent upfront so they were eager to help, but now they’ve received our money, there has been a lot less communication. They have yet to respond to our messages about the key issues. I hope these matters can be resolved quickly
Alex · 23 September 2026
★★★★★ 5/5
TrustpilotReview for Mario
Mario is very professional and excellent with his job. He always provides updates and gives plenty notice before any appointment visits. Keeps you well informed throughout whole the whole process. Highly recommended
Nuran · 22 September 2026
★★★★★ 5/5
TrustpilotIncredible experience
Selling our maisonette in the current market felt like a daunting prospect, especially after a negative experience with a previous agent that left us nervous about trying again. From the very first conversation, though, Jodie put us completely at ease. Her confidence, clarity, and deep understanding of the local Ealing market made us feel we were finally in safe hands. And that early reassurance wasn’t just talk: her team’s proactiveness gave us real hope which was actually fulfilled.
Rasha · 22 September 2026
★★★★★ 5/5
TrustpilotStaff
I had a really good experience with the letting agency. From the beginning, Adam was helpful, professional and responsive and made the process of securing our new him feel straightforward.
Villas · 22 September 2026
★★★★★ 5/5
TrustpilotKamran was fantastic
Kamran was fantastic, made the purchase so much easier for me and my client, was available to always answer my phone and helped me chase and get answers when he didnt need to. I did not have the best experience with high street agents before but Kamran Fard changed that and will be the reason we return in the hope we can work together again! Thanks once again Kamran
Oliver · 26 November 2025
★★★★★ 5/5
TrustpilotSince moving into our flat we have been…
Since moving into our flat we have been dealing with aga (property manager) from foxtons and she has been amazing, any problems we have had or any questions she has been very quick to help and fix the problems, nice and easy communication every time. She always takes the time to talk through things on the phone.
Charlie · 22 June 2026
Agent replied · 24 June 2026
Hi Charlie,
We’re pleased to hear your experience has been positive and that communication throughout your tenancy has been clear and responsive.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotLondon's best
I had a great experience with Lucas and Leo. They were both very helpful, professional and friendly throughout the whole process. Communication was excellent, and they made everything much easier for us. We really appreciate all their help and support. Highly recommended!
Lucieber · 21 September 2026
Agent replied · 24 September 2026
Hi Lucieber,
Thank you for your lovely feedback. We’re so pleased to hear you had such a positive experience and that the communication and support made the process easier for you.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
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