Trusted Agent profile Β· Church Road
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229 reviews across 1 platform
20, Church Road, BN3 2FN
King and Chasemore's office in Church Road, at 20, is rated 4.7 out of 5 across 229 reviews on 1 platform, including 229 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King and Chasemore won in 2026.
The Trusted Agent 2026 results for King and Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Church Road office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience viewing and then being accepted for our perfect flat. Everything was super speedy and our agent Atosa was really friendly and accommodating. Highly recommended.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've experienced a seamless service from the Hove office. I'd like to make a special mention to Jade, who kept me well informed throughout the sale and was always so efficient and professional in her communication.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKing and Chasemore Hove have been outstanding in helping me find my property. Overall the entire team have gone out of their way to help me. They have been quickly responsive to any questions and always very friendly. Would highly recommens using them and would happily use them again.
Thank you Darran for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Googlewe are currently going through our first adventure in searching for a charming flat to make it our home. Despite my rather unprepared surprise visit Hannah was fabulous and polite. On our further way through the jungle of flat-searching she accompanies us and reliably keeps us update about places we might like. So far we are happy with the service.
Thank you Rona for your great 5*review! It's wonderful to read that you are kept fully informed and up to date by our Kings & Chasemore branch. Many thanks again, Lucy.
5/5
GoogleIt was great to work with Chris and Jaden within the team. The team are all very accommodating and helpful throughout the process. Thank you!
"Thank you for choosing us and for the kind review! We loved having you as a part of our team and are so glad to hear our efforts were appreciated. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI am extremely satisfied with my experience with the property letting agency. Despite not being fluent in English, they actively assisted me throughout the entire letting process. They demonstrated a deep understanding of my circumstances and were able to accommodate my needs within the contract. What impressed me the most was their patience and kindness in explaining any queries I had, ensuring that I fully comprehended everything. I highly recommend their services.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would have give 10stars if it was possible ... My journey to sell my flat was very difficult: freeholder not giving information, buyers being extrehmely demanding BUT all the KING team (especially Josh) had been always supportive, β¦
Many thanks for your kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you King & Chasemore Sales and Letting Agents Hove and the whole team for your professionalism in dealing with clients. Specially Miss Jennifer she was wonderful in many ways starting from being welcoming, supportive, transparent and helpful she eased the whole process for me thank you.ππ» β¦
Thank you for your thoughtful 5* review Amal! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
Googlewe are currently going through our first adventure in searching for a charming flat to make it our home. Despite my rather unprepared surprise visit Hannah was fabulous and polite. On our further way through the jungle of flat-searching she accompanies us and reliably keeps us update about places we might like. So far we are happy with the service.
Thank you Rona for your great 5*review! It's wonderful to read that you are kept fully informed and up to date by our Kings & Chasemore branch. Many thanks again, Lucy.
5/5
GoogleI've experienced a seamless service from the Hove office. I'd like to make a special mention to Jade, who kept me well informed throughout the sale and was always so efficient and professional in her communication.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleErena was very kind and helpful during our property search process. We found a property we absolutely love thanks to king and chasemore.
Hi Kayleigh, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
5/5
GoogleI recently moved into a property and the letting process was managed by Jen, who was brilliant and pleasure to deal with. She was very responsive to my emails, providing lots of detail about the process and paperwork, and generally making the process flow smoothly and quickly.
Thank you for your 5* review Rose. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
GoogleRobbed us of our holding deposit. We were asked questions upon viewing the property such as are you in employment, what is your job etc and we answered truthfully. They encouraged us to put the holding deposit down immediately so we did but we were rejected due to me having to leave my job a few weeks later - they never asked about how long I foresee me being in the job. We offered 6 months rent in advance but then they asked for a year in advance payment, Β£16000+! They said they would keep the holding deposit and we disputed this. Report claimed that I did not advise them prior, that I was moving from full time employment to being a student at the start of the proposed tenancy. I was not made aware that this information was required, I was simply asked at the viewing "are you in employment?". At the time of the viewing I was in full time employment, I was not at any point asked what my future plans would be and whether I was to remain in that job and for how long. I should come to you and tell you that I am employed or not employed and you don't need to ask me any questions when clearly that is not how the agents at King and Chasemore handled the interest in the property - they asked prepared questions. Apparently I failed to declare important information when it is clear that the agents failed to ask important questions. I was not privy to their processes and requirements, prior to placing my holding deposit and completing referencing, whereas the agents knew in advance the information required. I don't believe it is fair to put the blame on me when the customer cannot be expected to predict what information you need and provide it all when viewing the property. I was truthful throughout my communication with them and the referencing company. I was not even expecting to leave my job so soon but, still, I had nothing to hide and provided my employer reference. "I wanted to make it clear that Zaid had not tried to hide this - even when I flagged what I intended to put on the reference and that it could cause an issue with his application." Stay away from these people if you don't want them stealing from you.
5/5
GoogleJosh and his team were so helpful in getting us a quick and successful sale. Would recommend them every time. Five stars!!!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleIβve recently let a property with King & Chasemore and I canβt recommend them enough. Stephanie and Jennifer have gone above and beyond with helping me secure a wonderful property. Thank you all so much.
Thank you so much for your kind words! We strive to provide exceptional service and we're thrilled that Stephanie and Jennifer were able to help you find your dream property. We appreciate your recommendation and look forward to working with you again in the future. Kind regards, MaggieΒ , Customer Relations.
5/5
GoogleThanks to King and Chasemore agancey , I am now settled in a wonderful home that exceeds my expectations. I highly recommend them to anyone in search of a reliable, professional, and friendly housing agency. Their outstanding service and dedication to their clients are truly unmatched.
Thank you Manna for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleErena was very helpful in finding us a property, after being shown round some we'd found on the internet. β¦
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAtosa was very helpful and I would definitely recommend to my friends and family when buying or renting a property
Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAtosa has been amazing. Very friendly and professional! Will definitely come back to look more into the property market.
Thank you for taking the time to leave us an amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience with King & Chasemore was nothing but fantastic from day one. Rodger Heasman was so special in his attentitive, caring and honest approach to our dealings. The up to date communication was top notch along the way and I canβt sing their praises high enough. Great service. I would recommend them very highly.
Thank you James for your great 5* review and wonderful recommendation of our local King & Chasemore team. I will make sure your kind words are made known to them. Best wishes, Scott
5/5
GoogleThe Hove team have been absolutely amazing, especially Kate and Kathryn who have constantly been professional, efficient and always lovely to speak to, both always positive and helpful! They have made the whole process very easy. Nice to have a solid, professional experience. Thanks again!PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAs usual received amazing service from King and Chasemore.Stephanie was fantastic in every aspect of letting our property.
Thanks for the wonderful 5* review Sally Pourrahimi! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were shown around a flat on Sunday by Connor from the hove branch, he was great, really informative, polite and he really engaged with us. We've been to see a few flats recently with other estate agents where sadly the people showing us around were the complete opposite. Good service sticks! Thanks Connor.
Thank you Lynda for your and glowing 5* review of our local King & Chasemore team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleKathryn has been the most amazing letting agent ever, the whole process from start to finish was seamless... i've never felt so relaxed during a moving process! Thank you :)
Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
King and Chasemore's Church Road office has 229 reviews across 1 platform: 229 on Google.
King and Chasemore Church Road is rated 4.7 out of 5 across all 229 reviews, and 4.7 out of 5 on Google from 229 reviews.
Yes. In The Trusted Agent 2026 awards: King and Chasemore, Church Road won Trusted Agent; King and Chasemore, Brighton won Trusted Agent; King and Chasemore, Berwick-Upon-Tweed won Trusted Agent; King and Chasemore, Saltdean won Trusted Agent; King and Chasemore, Worthing won Trusted Agent.
King and Chasemore Church Road, 20, Church Road, BN3 2FN.
