King and Chasemore reviews

★★★★★ 5/5

Google

What an absolutely incredible experience from the first phone call to handing over the keys to our new home. King and Chasemore are fantastic and really made the whole process enjoyable. I want to say a special thank you to Stephanie and Jen for all your help! We have been renting for a long time and they are by far the best estate agents we have ever had the pleasure of dealing with. Highly recommend! Thank you so much! Nicola

Nicola · 16 September 2025

★★★★★ 5/5

Google

Absolutely fantastic experience throughout the whole letting process, from booking the viewing to getting the keys. Communication was spot on, knew where we were at every step, allowing us to go from viewing the flat to moving in in just over 2 weeks. It was particularly remarkable having a letting agent show us around a property that they were passionate about, knew the answers to our questions and really sold to us, rather than the usual open the front door, point you in, and act like they'd never seen the place either. Jen was excellent and you could tell she really cared about her work. She took us around the property and dealt with the majority of the process alongside Sophie who was also incredibly friendly and a pleasure to deal with. They both seemed so genuinely happy for us to find our new home. All in all, we couldn't recommend them more. Thanks so much! PS. Great air-conditioning in the office as well

Sam · 19 August 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Jessica Herrington from the Hove branch to find our new home in Hove. From start to finish, Jessica demonstrated exceptional diligence and professionalism. Communication with Jessica was always prompt and clear, making the process smooth and stress-free. She was always available to answer our questions and provided thorough updates, keeping us informed every step of the way. We are incredibly grateful for Jessica’s hard work and commitment. We highly recommend Jessica to anyone seeking a professional and dedicated real estate agent.

David · 16 April 2025

★★★★★ 5/5

Google

We recently moved to a new flat and we found it thanks to King & Chasemore Sales and Lettings Agents Hove. Our first contact was with Jessica, who showed us the property and informed us about the rental procedures. We decided to rent the flat, so Jennifer was there to help us with all the paperwork and everything else that needed to be done until we got the keys for our flat. I can tell with certainty that both Jen and Jess are among the most helpful estate agents I've dealt with, always with a smile and professionalism.

Sofia · 16 April 2025

★★★★★ 5/5

Google

Had a really good experience dealing with king and chasemore with our property search. They were really helpful and went out of their way to find us a new property when the one we viewed wasn't suitable. Despite there being a delay due to works happening at the new property they kept us in the loop and made sure we were able to get it sorted when it became available again. A special thanks to Jen and Jess who were great to deal with.

J · 6 April 2025

★★★★★ 5/5

Google

King & Chasemore are the most helpful and professional team we have experienced. Jess Herrington was brilliant from start to finish, really dedicated to finding us our perfect place. She kept in touch regularly, very friendly and polite and was flexible with her time, which was all very much appreciated. If you need to find a rental, can highly recommend Jess and the team at King & Chasemore, Hove. A big thank you from the Fisher family.

Gill · 16 April 2025

★★★★★ 5/5

Google

The team at the Hove branch made the process of applying for and moving into our new property quick and easy. Jess and Jen were both incredibly helpful and kind, always willing to work with us to find a way of making the process work with our circumstances. What had taken multiple weeks with a previous agency was able to be sorted within only a few days with the team here. I would definitely recommend!

Keyan · 16 April 2025

★★★★★ 5/5

Google

Jen and Sophie were beyond helpful, easy communication, and genuinely eager to see myself and my partner find the right flat for us, no hassle or smoke & mirrors. Good, honest, and efficient. Lots of thanks to you both.

Henry · 16 February 2026

★★★★★ 5/5

Google

I can't recommend Jessica at King and Chasemore enough! After having less than positive experiences with several other letting agents, I was pleasantly surprised by the level of support and professionalism I received. Despite my challenges due to my nationality, and race, she went above and beyond to assist me. She was incredibly understanding, and responsive, and genuinely cared about helping me and my family. Her dedication and kindness made a world of difference during what could have been a very stressful process. If you’re looking for a letting agent who is truly committed to helping you, regardless of your background, she is the one to go to. Thank you so much for everything, Jess. Good Luck.

Luthfun · 24 September 2024

★★★★★ 5/5

Google

Just moved into our new flat, first time dealing with king and chasemore but so far they have been very responsive and helpful. Shoutout to Sophie & Jen specifically!

Hannah · 19 March 2026

★★★★★ 5/5

Google

Extremely happy with our agent Jen who helped us out throughout the process of us moving in to this beautiful property!! She was really friendly and transparent in all the steps, easy to talk to and super supportive. It really made such a difference and gained our full trust. Thank you Jen and King & Chasemore from a very happy client!! x

Olimpiada · 16 April 2025

★★★★★ 5/5

Google

I would highly recommend the entire sales team in Hove - especially Michael, Lauren and Jaden. They are all professional, friendly and were able to answer all of my many questions. I will be recommending the team to all of my friends and family and will absolutely return for any future purchases. Thank you!

Rebecca · 16 April 2025

★★★★★ 5/5

Google

Jaden was the most helpful professional kind estate agent l have ever dealt with l would thoroughly recommend him

Theresa · 16 March 2026

★★★★★ 1/5

Google

Agency let themselves into our flat without permission! We're going to be moving out soon and King and Chasemore gave me a call to arrange a viewing. We discussed that we'd be out so they could if they have their own key. They told me they didn't have their own key and would contact the landlord and let me know. They then never reached out to tell us the outcome, so we assumed this wouldn't be happening. The next day and I get a message from my landlord, saying the agents have accessed the flat for a viewing and asking for it to be more presentable in the future. These guys literally just let themselves into our flat, when we weren't there or prepared for a viewing, then had the cheek to act like we've caused a problem. I called to discuss this and the response was "well I'm not really sure what to say" Absolute joke, completely illegal and I'd highly recommend you avoid this company like the plague. Edit* - The day after leaving this review they've called me to discuss my review, implying that I should have called and spoken to them directly before leaving a review next time. As you can see from the above review, that's exactly what I did. I highlighted this and the tone changed quickly and I could hear frustration in the ladies tone. She was saying that the landlord let them in. Surely should go without saying that an agency should be aware the landlord can't just let themselves in without permission either, so seems like a ridiculous excuse to me. Really weird attempt to settle this that's made me double down on the review above. They give off this vibe that you're the one at fault, but I'm really confused as to how they can think that when literally all I've done is complain about them accessing my home without permission. Crazy work.

Oliver · 16 November 2025

★★★★★ 5/5

Google

Found my dream place - really great agency, responsive, quick, friendly - Jess was a pleasure to work with and the rest of the team made sorting all the paperwork really stress free. Found my flat and was ready to move in within a few weeks. Thank you for the great service.

Anya · 16 April 2025

★★★★★ 5/5

Google

The team at K & C have been extremely professional and helpful throughout especially Jennifer and Stephanie

Jeremy · 16 March 2026

★★★★★ 5/5

Google

I’m currently looking for a long term rental in Hove and the service I’m receiving from Jess is way above and beyond any other agent I’m in contact with. Jess contacted me after I made an enquiry, actually asked me what I was looking for and has been updating me with properties that actually match my criteria!! Magic. Keep hold of her!!

Hayley · 6 November 2024

★★★★★ 5/5

Google

We had a wonderful experience all throughout from the team and a big thank you to Jennifer who handled everything and got us sorted swiftly for our move!

Amelia · 16 November 2025

★★★★★ 5/5

Google

I had a really good experience working with Stephanie Pullen, Lettings Manager and her team at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.

Carol · 23 April 2025

★★★★★ 5/5

Google

Great experience with King & Chasemore Sales and Letting Agents in Hove. A very professional letting agents office, Jen was particularly helpful. She was attentive to our needs, provided fast and excellent info when we needed it, and made the process smooth. Highly recommend their services.

David · 16 April 2025

★★★★★ 5/5

Google

The team at King and Chasemore in Hove made the process of finding our flat, completing the paperwork and receiving the keys very smooth! They were great at communicating to myself and my partner and even got us a welcome hamper! Would recommend this team.

Jack · 16 April 2025

★★★★★ 5/5

Google

Very impressed with how speedy the whole process was. Thanks to the team at Hove branch & many thanks to Sophie for her help.

Jean-luc · 16 November 2025

★★★★★ 5/5

Google

Took less than 2 weeks from viewing the property to moving in! Everything was super quick, excellent communication, highly recommend using them!

Monika · 16 November 2025

★★★★★ 5/5

Google

Thank you to Sophie & Jen at King and Chasemore who helped us both thoroughly and professionally through our application to let! They made the process feel easier than other companies I’ve been with

Trixi · 30 June 2025