Trusted Agent profile · Christchurch

Palmer Snell Christchurch reviews

4.8

★★★★★ Excellent

151 reviews across 1 platform

1 Fountain Way, Christchurch, BH23 1QN

Palmer Snell's office in Christchurch, at 1 Fountain Way, is rated 4.8 out of 5 across 151 reviews on 1 platform, including 151 Google reviews rated 4.8.

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4.8 / 5

151

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Christchurch office, from every platform, shown as written. First names only.

5/5

Google

My family and I have experienced nothing but very professional service from the team, especially Emily. Thanks for all you do

Mobolaji · 26 March 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Russell and Yvonne helped me with my rental and I cannot thank them enough. They answered all my questions, were friendly and so fast to respond. They ensured the process was smooth and it was all wrapped up in record time.

Lauren · 2 May 2025

Agent replied · 21 May 2025

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Andy & Duncan have been absolutely amazing when dealing with us and our new tenancy. Knowledgeable, efficient, friendly and always willing to go the extra distance to ensure the process was as smooth as possible. Could not be more grateful to them for what they have done for our family. We have rented many properties through many different estate/letting agents over the past decade (more than we'd care to count!) but I can safely say that these guys easily come out on top when it comes to quality of service. Thank you guys!

James · 26 March 2023

Agent replied · 31 May 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It’s been an amazing journey with palmer snell they are swift in response. Especially with the help of one of the senior consultants Russell Neal who has been of great help. Highly professional I would indeed recommend thier services

Edirin · 26 March 2025

Agent replied · 26 March 2026

Hello Edirin, Thank you for your wonderful 5* review! We're thrilled to hear about your … More

5/5

Google

I have recently enquired, viewed and are currently going through the rental process. I have found the team at Palmer Snell Christchurch very knowledgeable and helpful throughout, answering my questions quickly and efficiently. I would throughly recommend them.

Lynsey · 26 March 2025

Agent replied · 26 August 2024

Thank you Lynsey for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

My family and I have experienced nothing but very professional service from the team, especially Emily. Thanks for all you do

Mobo · 3 October 2023

Agent replied · 1 January 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

My family and I have experienced nothing but very professional service from the team, especially Emily. Thanks for all you do

Beejay · 28 September 2023

Agent replied · 27 November 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Thank you to Andy for being so helpful & efficient !

Em · 26 March 2024

Agent replied · 27 November 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have recently rented through palmer snell and their service is amazing. Really helpful and great communication. Made the whole process, as it was my first time, very easy. Thankyou! Especially to Yvonne she’s wonderful.

Tia · 26 March 2025

Agent replied · 22 January 2025

Many thanks for your marvellous 5* review Tia. Best wishes, Lucy, Customer Relations.

5/5

Google

The best! I had help from both Andy and Duncan and they’ve both been so helpful and supportive throughout the whole process from when I applied for my flat to moving in! They’re a great pair and couldn’t recommend a better service! This is my first time renting and they made is so easy and smooth sailing, keeping me updated and making sure I knew what was what and all! 10/10

Maisy · 26 March 2023

Agent replied · 31 May 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very positive experience with this leggings agent, particularly Kayleigh who was professional, knowledgeable and helpful every step of the way, I would recommend

Daniel · 26 March 2023

Agent replied · 8 June 2023

Hi Daniel, thanks so much for the feedback. We really appreciate your glowing 5* review and your recommendation! Graham, Customer Relations

5/5

Google

Yvonne and Kayleigh from the lettings side have dealt with our new rental over the last two weeks. From the outset they were highly professional, friendly, helpful and efficient. We moved today and the whole process from start to finish was flawless. Communication was superb and everything flowed to make the whole process easy and stress-free. I would recommend Palmer Snell as a result of their excellence, and would hope you have the absolute pleasure and confidence of dealing with Yvonne and Kayleigh! Well Done and Thank You!

Christopher · 26 March 2022

Agent replied · 31 May 2023

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I are seeking to move to the area. I have to say, after contacting several estate agents Palmer Snell were by far the best. So helpful, they couldn't do enough; from showing us all the local schools for my daughter, to details of all the local areas. Very knowledgeable, no question was a silly question to them! Would highly recommend, I honestly can't praise them enough. If I could give more than 5 stars, I would!

Tyra · 26 March 2022

Agent replied · 31 May 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Palmer Snell were incredibly responsive and always kept us informed throughout the entire process. They went above and beyond to find us the perfect tenancy. …

Angels · 22 April 2025

Agent replied · 15 January 2026

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently moved into a beautiful rental. Communication was fantastic and as stated by a previous review - always kept in the loop of things! Extremely helpful and informative. Thank you again!

Charley · 26 March 2025

Agent replied · 26 March 2026

Thank you so much for your wonderful 5* review! I'm thrilled to hear that you found our communication fantastic and that we could assist you throughout the process. We hope you enjoy your beautiful new rental! Best wishes, Lucy, Customer Relations Team

5/5

Google

I would like to say a big thank you to both Andy and Duncan. This is my first time renting and from the first phone call right through to picking up the keys they were both very efficient and a pleasure to deal with. I couldn’t have asked for a better service. Thanks again

Jake · 26 March 2024

Agent replied · 31 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I've been renting in Bournemouth for 4 years, moved a few times since; first time renting with Palmer Snell and i will say, if i knew they existed when i first moved here from London, i wouldn't have gone through all the hassle that different agencies have put me through. Both Kayleigh Booker and Yvonne Thrumble have been SO nice and likable since our first phone conversation, I feel i've known them for much longer. They made the process of renting easy and hassle-free, they have always been available when i needed to share any information or had any questions. Highly recommend Palmer Snell, certainly made a long-winded process easy to bear while maintaining high levels of professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Andreea · 27 August 2021

Agent replied · 31 May 2023

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

From the first meeting through to exchange, the team were brilliant. They were very proactive in their approach and kept us informed at all stages. It genuinely felt as though our sale was important to them and I am amazed how they managed to push things along to achieve such a speedy exchange. We have not bought or sold a property in over 30 years, so their help was really appreciated. Will recommend to anyone and everyone.PositiveResponsiveness, Quality, Professionalism

John · 27 August 2021

Agent replied · 8 June 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

We've been on a house hunt for what feels like forever, trying to find somewhere we can settle down long term and kayleigh and Yvonne came swooping in and found us the perfect property! The whole process was made soo much easier when they got in contact and were now due to move into our new home very shortly! They've have been a true blessing to us and have been right there whenever we needed them.PositiveResponsiveness, Quality, Professionalism, Value

Faith · 27 August 2021

Agent replied · 8 June 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

After 9 stressful months of looking for a property for myself, 2 children and our dog Andy at Palmer Snell showed me a lovely property. All communication was fantastic and leading up to me finding the property the staff there would ring every week to check that I was still looking. I can’t fault them. Thank you so much for helping me and my family 😊

Joanna · 26 March 2023

Agent replied · 31 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We’ve had the pleasure of dealing with Yvonne and Kayleigh from the lettings team to help us through renting our first home, and from the very beginning they’ve gone above and beyond for us. They kept in contact through every stage, answered emails fast, answered any question I have big or small, and overall have been lovely, friendly and incredibly attentive throughout the process! They made the whole process totally stress free. I couldn’t recommend them highly enough!

Amber · 31 May 2021

Agent replied · 31 May 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

What a fantastic experience. Everything that was promised happened. Super quick sale, very professional service from start to finish, would highly recommend Sarah and her team at Christchurch.PositiveProfessionalism

Jayne · 27 August 2021

Agent replied · 8 June 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Great service and very pro-active in helping us find a rental property near Christchurch. Special thanks to Kayleigh Booker for her professional approach. Thank You very much.PositiveResponsiveness, Professionalism

Kgrob · 27 August 2021

Agent replied · 26 August 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Dealing with Kayleigh and Yvonne has been so simple, flexible and efficient, almost always being from abroad! Thank you for your efficient service guys!

Kimberley · 26 March 2022

Agent replied · 8 June 2023

Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Palmer Snell Christchurch

How many reviews does Palmer Snell Christchurch have?

Palmer Snell's Christchurch office has 151 reviews across 1 platform: 151 on Google.

What is Palmer Snell Christchurch's rating?

Palmer Snell Christchurch is rated 4.8 out of 5 across all 151 reviews, and 4.8 out of 5 on Google from 151 reviews.

Where is Palmer Snell's Christchurch office?

Palmer Snell Christchurch, 1 Fountain Way, Christchurch, BH23 1QN.

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