Every review we hold for the Christchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy family and I have experienced nothing but very professional service from the team, especially Emily. Thanks for all you do
Mobolaji · 26 March 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleRussell and Yvonne helped me with my rental and I cannot thank them enough.
They answered all my questions, were friendly and so fast to respond.
They ensured the process was smooth and it was all wrapped up in record time.
Lauren · 2 May 2025
Agent replied · 21 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndy & Duncan have been absolutely amazing when dealing with us and our new tenancy. Knowledgeable, efficient, friendly and always willing to go the extra distance to ensure the process was as smooth as possible. Could not be more grateful to them for what they have done for our family. We have rented many properties through many different estate/letting agents over the past decade (more than we'd care to count!) but I can safely say that these guys easily come out on top when it comes to quality of service. Thank you guys!
James · 26 March 2023
Agent replied · 31 May 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt’s been an amazing journey with palmer snell they are swift in response. Especially with the help of one of the senior consultants Russell Neal who has been of great help. Highly professional I would indeed recommend thier services
Edirin · 26 March 2025
Agent replied · 26 March 2026
Hello Edirin,
Thank you for your wonderful 5* review! We're thrilled to hear about your … More
★★★★★ 5/5
GoogleI have recently enquired, viewed and are currently going through the rental process. I have found the team at Palmer Snell Christchurch very knowledgeable and helpful throughout, answering my questions quickly and efficiently. I would throughly recommend them.
Lynsey · 26 March 2025
Agent replied · 26 August 2024
Thank you Lynsey for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy family and I have experienced nothing but very professional service from the team, especially Emily. Thanks for all you do
Mobo · 3 October 2023
Agent replied · 1 January 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMy family and I have experienced nothing but very professional service from the team, especially Emily. Thanks for all you do
Beejay · 28 September 2023
Agent replied · 27 November 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThank you to Andy for being so helpful & efficient !
Em · 26 March 2024
Agent replied · 27 November 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently rented through palmer snell and their service is amazing. Really helpful and great communication. Made the whole process, as it was my first time, very easy. Thankyou! Especially to Yvonne she’s wonderful.
Tia · 26 March 2025
Agent replied · 22 January 2025
Many thanks for your marvellous 5* review Tia. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best! I had help from both Andy and Duncan and they’ve both been so helpful and supportive throughout the whole process from when I applied for my flat to moving in! They’re a great pair and couldn’t recommend a better service! This is my first time renting and they made is so easy and smooth sailing, keeping me updated and making sure I knew what was what and all! 10/10
Maisy · 26 March 2023
Agent replied · 31 May 2023
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery positive experience with this leggings agent, particularly Kayleigh who was professional, knowledgeable and helpful every step of the way, I would recommend
Daniel · 26 March 2023
Agent replied · 8 June 2023
Hi Daniel, thanks so much for the feedback. We really appreciate your glowing 5* review and your recommendation! Graham, Customer Relations
★★★★★ 5/5
GoogleYvonne and Kayleigh from the lettings side have dealt with our new rental over the last two weeks. From the outset they were highly professional, friendly, helpful and efficient. We moved today and the whole process from start to finish was flawless. Communication was superb and everything flowed to make the whole process easy and stress-free.
I would recommend Palmer Snell as a result of their excellence, and would hope you have the absolute pleasure and confidence of dealing with Yvonne and Kayleigh!
Well Done and Thank You!
Christopher · 26 March 2022
Agent replied · 31 May 2023
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I are seeking to move to the area. I have to say, after contacting several estate agents Palmer Snell were by far the best. So helpful, they couldn't do enough; from showing us all the local schools for my daughter, to details of all the local areas. Very knowledgeable, no question was a silly question to them!
Would highly recommend, I honestly can't praise them enough. If I could give more than 5 stars, I would!
Tyra · 26 March 2022
Agent replied · 31 May 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Palmer Snell were incredibly responsive and always kept us informed throughout the entire process. They went above and beyond to find us the perfect tenancy. …
Angels · 22 April 2025
Agent replied · 15 January 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently moved into a beautiful rental. Communication was fantastic and as stated by a previous review - always kept in the loop of things! Extremely helpful and informative. Thank you again!
Charley · 26 March 2025
Agent replied · 26 March 2026
Thank you so much for your wonderful 5* review! I'm thrilled to hear that you found our communication fantastic and that we could assist you throughout the process. We hope you enjoy your beautiful new rental! Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI would like to say a big thank you to both Andy and Duncan. This is my first time renting and from the first phone call right through to picking up the keys they were both very efficient and a pleasure to deal with. I couldn’t have asked for a better service. Thanks again
Jake · 26 March 2024
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've been renting in Bournemouth for 4 years, moved a few times since; first time renting with Palmer Snell and i will say, if i knew they existed when i first moved here from London, i wouldn't have gone through all the hassle that different agencies have put me through. Both Kayleigh Booker and Yvonne Thrumble have been SO nice and likable since our first phone conversation, I feel i've known them for much longer. They made the process of renting easy and hassle-free, they have always been available when i needed to share any information or had any questions. Highly recommend Palmer Snell, certainly made a long-winded process easy to bear while maintaining high levels of professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Andreea · 27 August 2021
Agent replied · 31 May 2023
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleFrom the first meeting through to exchange, the team were brilliant. They were very proactive in their approach and kept us informed at all stages. It genuinely felt as though our sale was important to them and I am amazed how they managed to push things along to achieve such a speedy exchange. We have not bought or sold a property in over 30 years, so their help was really appreciated. Will recommend to anyone and everyone.PositiveResponsiveness, Quality, Professionalism
John · 27 August 2021
Agent replied · 8 June 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've been on a house hunt for what feels like forever, trying to find somewhere we can settle down long term and kayleigh and Yvonne came swooping in and found us the perfect property! The whole process was made soo much easier when they got in contact and were now due to move into our new home very shortly! They've have been a true blessing to us and have been right there whenever we needed them.PositiveResponsiveness, Quality, Professionalism, Value
Faith · 27 August 2021
Agent replied · 8 June 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter 9 stressful months of looking for a property for myself, 2 children and our dog Andy at Palmer Snell showed me a lovely property.
All communication was fantastic and leading up to me finding the property the staff there would ring every week to check that I was still looking. I can’t fault them. Thank you so much for helping me and my family 😊
Joanna · 26 March 2023
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve had the pleasure of dealing with Yvonne and Kayleigh from the lettings team to help us through renting our first home, and from the very beginning they’ve gone above and beyond for us. They kept in contact through every stage, answered emails fast, answered any question I have big or small, and overall have been lovely, friendly and incredibly attentive throughout the process! They made the whole process totally stress free. I couldn’t recommend them highly enough!
Amber · 31 May 2021
Agent replied · 31 May 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fantastic experience. Everything that was promised happened. Super quick sale, very professional service from start to finish, would highly recommend Sarah and her team at Christchurch.PositiveProfessionalism
Jayne · 27 August 2021
Agent replied · 8 June 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleGreat service and very pro-active in helping us find a rental property near Christchurch. Special thanks to Kayleigh Booker for her professional approach. Thank You very much.PositiveResponsiveness, Professionalism
Kgrob · 27 August 2021
Agent replied · 26 August 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealing with Kayleigh and Yvonne has been so simple, flexible and efficient, almost always being from abroad! Thank you for your efficient service guys!
Kimberley · 26 March 2022
Agent replied · 8 June 2023
Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.