Every review we hold for the Christchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLuke and Callum have been so helpful with my initial search. They have really gone out of their way and have been so friendly and professional. I know they will help me find the perfect place. Huge thanks.
Philly · 26 February 2026
Agent replied · 26 March 2026
Thank you so much for your kind words! It has been our pleasure to assist you in your search. We are dedicated to providing friendly and professional service, and we're confident we will find the perfect place for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe would strongly recommend Sarah and her team to handle sales of your property they are honest, friendly and reliable. There hygiene is spot on with this covid virus around.I was very anxious at first about the whole process, But Sarah made me feel calm and positive about everything she is amazing nothing is too much trouble for her. They sold my property in one day first class service. Thank you Sarah and your team.
Alice · 8 June 2021
Agent replied · 8 June 2023
Hi Alice, thanks for the wonderful 5* review and recommendation! It's great to see that the Palmer Snell team once again provided a professional, polite and friendly service. Best wishes, Amy
★★★★★ 5/5
GoogleHaving been let down by another estate agent in Christchurch whilst trying to sell my property Sarah and her team who were very professional. They picked me up and made me feel confident again. Within a couple of weeks I had an offer on my property which sailed through to completion with the help of Kerry Egan the sales progression manager.
I would totally recommend Sarah and her team - honest with her advise and gets the job done
Allison · 8 June 2020
Agent replied · 8 June 2023
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
★★★★★ 5/5
GoogleYvonne was very insightful and gave us all the information needed to rent our new place. Strong communication throughout the whole process.
Olivia · 26 March 2025
Agent replied · 26 August 2024
Thank you Olivia .vannoey for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePalmer snell have been brilliant in our move. Really helpful & Andy was fab answering all my random questions! They helped us find the property we are moving out of at the moment too so it was so smooth to transfer to a new property!
Kate · 26 March 2024
Agent replied · 8 June 2023
Hi Kate, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleAbsolutely brilliant service, Andy Hill was professional throught the whole letting process. Such a treat to work with someone who is so positive. We viewed our new rental and signed the lease in just one week. A very smooth transaction thanks to Andy.
Washerwoman · 26 March 2024
Agent replied · 22 January 2025
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Sarah enough for her help in selling our property and purchasing our onward move. She made it as easy and stress free process as possible and was always available to answer questions or on the end of the phone or email to reassure or explain. I would highly recommend her and her team.
Charles · 26 March 2023
Agent replied · 31 May 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent customer service, Gem and the team are very supportive as I Look for next home. Thanks Gem.
Rob · 26 March 2025
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review Rob. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a fantastic experience with Palmer Snell Christchurch. Andy was always a phone call away when we needed anything . Our moving was made easier by the team. Everything was so smooth . I’ll definitely recommend tbh.
Parisa · 26 March 2024
Agent replied · 26 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently moved into a property with the help of Kayleigh, one of the agents in Palmer Snell and I can say it was a very pleasant experience, Kayleigh was helpful throughout our move and very responsive and professional with any query we had about the property or any maintenance issues. I would recommend Palmer Snell to my friends and family anytime.PositiveResponsiveness, Quality, Professionalism, Value
Scott · 27 August 2021
Agent replied · 8 June 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience. Russell has been very helpful, would highly recommend
Luke · 21 April 2025
Agent replied · 29 May 2025
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant service, Andy Hill was professional throught the whole letting process. Such a treat to work with someone who is so positive. We viewed our new rental and signed the lease in just one week. A very smooth transaction thanks to Andy.
Total · 1 October 2023
Agent replied · 26 August 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant service, Andy Hill was professional throught the whole letting process. Such a treat to work with someone who is so positive. We viewed our new rental and signed the lease in just one week. A very smooth transaction thanks to Andy.
SazzleLou · 29 August 2023
Agent replied · 27 November 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally pleased with the service of Palmer Snell Christchurch. Friendly, helpful staff - sold our property in the end. Special shout out to Kerry Egan - Sales Progressor who kept us in the loop and did lots of chasing for us taking the hassle out of progressing our sale. Every estate agent should have a sales progressor! Thanks Kerry!PositiveResponsiveness, Professionalism
K · 27 August 2021
Agent replied · 8 June 2023
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe can't speak more highly of the only bright light in this most difficult of what should have the most straight forward of sales.
Kerry Egan was absolutely first class from start to finish. Always proactive, kept us informed throughout and her cheery personality helped to alleviate the frustrations we experienced through this process. A true asset to Palmer Snell.
Thank you.
Stephen · 8 June 2020
Agent replied · 8 June 2023
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 5/5
GoogleLovely, friendly and professional service. Both Kayleigh and Yvonne were a pleasure to meet. They were extremely helpful in answering any questions I had in regards to renting a property, were quick to respond to emails and made the process as simple and stress free as possible. I would recommend this letting agency.
Alex · 26 March 2022
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll positive feedback from my experience with Palmer Snell Christchurch branch Yvonne who originally attended my initial viewing was so helpful throughout the whole process & was reassured at every turn with updates which helped me feel confident about my move. Highly recommend their service to anyone looking at moving properties. 👍🏻 …
Adam · 26 March 2025
Agent replied · 26 August 2024
Thank you for your glowing 5* review and recommendation Adam. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePalmer Snell have been exceptionally helpful.
The staff are all approachable, on hand anytime to offer support.
Palmer Snell kept to the rent budget, did not try to tempt us with a higher priced property. There were no hidden costs, no surprises.
The property is perfect, so happy with it.
Thank you Chris at Palmer Snell for all the support.
I highly recommend Palmer Snell
Dee · 1 June 2018
Agent replied · 31 May 2023
Hi Dee, thank you for taking the time to leave us a 5* review! It is greatly appreciated and amazing to see that we are providing the exceptional service that we always strive for. Many thanks, Bethany
★★★★★ 5/5
GoogleGreat service from Andy Hill. Relocating can be tricky but the whole process from start to finish was very professional. The most engaging of all local letting agents by far - thanks Andy (& Palmer Snell). Best, Gary Francis.
Gary · 26 March 2023
Agent replied · 9 January 2025
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Palmer Snell Christchurch were truly first class. They spent time to make their service feel personalised and we truly felt like we were getting special treatment. They were professional, efficient yet very approachable, friendly people who seem to have the customers' best interests in mind at all times.
Simon · 31 May 2021
Agent replied · 31 May 2023
Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Sarah who has helped us from start to finish with our sale. She has been very helpful and kept us informed throughout the whole process.
I would highly recommend using Palmer Snell and Sarah, they couldn’t have done more to help.
Lewis · 26 March 2022
Agent replied · 31 May 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve recently taken on a rental property with Palmer Snell and I can honestly say they are the easiest, smoothest and overall best estate agents I have used. They are so communicative, keep you in the loop the whole way, and even have …
Kelly · 22 April 2025
Agent replied · 22 January 2025
Thank you so much for your wonderful 5* review Kelly! We're thrilled to hear that your experience with Palmer Snell has been smooth and communicative. Yvonne will be delighted to hear your kind words about her helpfulness. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Andy Hill. Relocating can be tricky but the whole process from start to finish was very professional. The most engaging of all local letting agents by far - thanks Andy (& Palmer Snell). Best, Gary Francis.
Gary · 10 December 2022
Agent replied · 31 May 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndy was the best letting agent we have dealt with for years. Would definitely recommend him and Palmer Snell to anyone!
Michael · 26 March 2024
Agent replied · 31 May 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
