Trusted Agent profile · Chorley · Preston
★★★★★
619 reviews across 2 platforms
1 Fazakerley Street, Chorley, Preston, PR7 1BG
Keenans Estate Agents's office in Chorley, Preston, at 1 Fazakerley Street, is rated 4.3 out of 5 across 619 reviews on two platforms, including 101 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Chorley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chorley.
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
5/5
TrustpilotQuality customer experience
Amazing customer service from start to finish! I have viewed quite a few properties with Paula Taylor, she’s very welcoming and friendly and was able to guide me through the whole Keenan’s process of buying my first home. She was knowledgeable about the property and the local area and offered advise when needed. Couldn’t recommend her and Keenan’s enough!
5/5
TrustpilotKeenan’s was very helpful
I am looking to buy a new home, but as I am not very experienced with buying/selling homes, I was quite nervous but Keenan’s helped me overcome this anxiety! Alicja in particular was very helpful in answering my question and queries which made me feel much more confident. I look forward to buying a home through this estate agency!
5/5
TrustpilotI WAS IMPRESSED FROM THE INITIAL PHONE…
I WAS IMPRESSED FROM THE INITIAL PHONE CALL-THE FOLLOW UP, THE ADVICE, AND IN THE WAY ALL MATTERS WERE CONDUCTED. A REAL SUPRISE WHEN COMARED TO PREVIOUS EXPERIENCES.MATTHEW ROBINSON LEFT NO STONE UNTURNED AND WAS VERY INFORMATIVE AND POLITE. THE HOUSE WAS SOLD WITHIN 5 DAYS, AND I WAS KEPT INFORMED AT EVERY STAGE-KEENANS NEED A BOLTON OFFICE !
5/5
GoogleMyself and my partner have recently bought a house through Keenans. Abi and Nicola have been fantastic. They have been super helpful with all the queries I’ve had as a first time buyer and explained the process perfectly! Would definitely recommend Keenans for those who wish to buy a property or sell.
1/5
TrustpilotKeenan’s estate agents Burnley branch
Keenan’s estate agents Burnley branch - not only incompetent but ignorant. Despite giving these ‘professionals’ my email and clear instructions on communications they couldn’t organise a viewing on a property in Fence AND when I complained very politely pointing out their failings they simply ignored meThe property seller must be delighted they have these people in their corner Want a good estate agent - consider the alternatives
5/5
GooglePicked Keenans out of 4 local agents and was not disappointed. Good interaction with the photos and listing. Conducted the viewings on our behalf and secured a buyer. Kept in weekly contact with us, the solicitors and our buyers throughout and made sure we knew exactly what was happening. Very pleased with their approach and service. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
Trustpilot5 star service from Keenan’s estate…
5 star service from Keenan’s estate agents. They are professional, easily contactable, knowledgable, responsive and get the job done! I have met Paula for viewings and spoken to the team in Clitheroe, they have been so friendly and helpful and have made my experience finding my first home a stress free experience. Couldn’t recommend them enough. THANK YOU!
5/5
TrustpilotFast and quality service
I’ve used Keenan’s for the past few years, very professional and helpful.Customer service is excellent, they provide a high standard of service. Louis Percival in particular who has helped me out massively over the years and the rest of the Keenan’s team. Highly recommend this company to anyone who wants to reach their goals in the property business.
5/5
TrustpilotFantastic service
Fantastic service. Kieran kept us updated throughout the whole process!
5/5
TrustpilotGREAT ESTATE AGENTS
Andy from the Burnley branch has met me at two properties to view in the last week. He is extremely helpful, knowledgeable and friendly. Great service from the branch so far with calls answered and returned, text and email reminders for appts and follow up questionnaires. A great agents to deal with.
5/5
TrustpilotExtremely helpful throughout
In a difficult market, they stuck with it, leading to success.They communicated well throughout and as completion approached, they helped to 'get it over the line'.They assisted with many aspects which occurred as we had already moved out, which lead to a successful conclusion.
5/5
TrustpilotGreat service from an excellent team.
I found Luke & the team at Keenans to be very professional. Always willing to answer any questions I had. Always there to give unbiased advice and help me through the mine field of purchasing a property. Would have no hesitation in recommending them to my family & friends. Extremely satisfied with the service. Regards Neil O’Reilly
4/5
TrustpilotCertain staff deserve recognition
Keenans have provided a mixed service and overall have been good. I would like to say that 2 members of staff in particular made the experience better and went above and beyond for the sale and purchase of the properties. Both Dean in presales and Emily in aftersales were amazing and restored our faith in Keenans service.
5/5
TrustpilotPatrick Jones
Patrick Jones, Property Manager from the rental team has been superb. Responsive, helpful and providing excellent client service. Really impressed.
5/5
TrustpilotExcellent service from Keenan's Chorley
We cannot fault our experience with the Chorley branch of Keenans. Abbie and Nicola have been so professional throughout and a pleasure to deal with. They are both so friendly and have been great in answering our many questions and keeping us updated with the sale of our property. We wouldn't hesitate to recommend them to anyone.
1/5
TrustpilotThis agency made up stories to me from…
This agency made up stories to me from start to finish. I have logged calls and times and they cannot match their times to my calls.Their stories change from one day to another.Too big to be of any use.They don't reply to emails, they don't reply to calls and sadly are so transparent, even to a 23 year old.
5/5
TrustpilotWe bought our dream house from keenans
We bought our dream house from keenans. Great people, great service. We were shown round and dealt with by the lovely Cree and all of our questions were throughly answered. Cree took the time to find us the ideal house and showed us round. We were thrilled when we found the perfect home with the best neighbours!
5/5
TrustpilotRecently used Keenan's service
Recently used Keenan's service, the best i have used in over 10 years. In the darwen area the best by a long way, Emma excellent Kieran excellent to mention a few. But all the team outstanding . I only use these guys. Professional and trustworthy. Its great finding a market leader company , well done
5/5
TrustpilotAll round great experience
I’ve always had a great experience with Keenan’s on my past 2 property sales. The staff are friendly and we’re entirely understanding of my difficult personal circumstances. Lacie photographed my second property and was wonderfully enthusiastic which put me at ease. Would definitely recommend using Keenan’s in the future to anyone in the Ribble Valley area.
5/5
TrustpilotI have been dealing with Kimberly who I…
I have been dealing with Kimberly who I can honestly say has been absolutely amazing can’t thank her enough for assisting me with renting my now new property! She has been so helpful and well mannered throughout the whole process. Thank you X
5/5
TrustpilotThe team at the Swinton branch were…
The team at the Swinton branch were great at helping me with viewing the house and sorting out an offer. Liam in the Burnley office was super helpful with arranging things with solicitors and completion. Being a first time buyer, I could not have asked for better support with this big step in my life!
4/5
TrustpilotKeenans were the Agents we were buying…
Keenans were the Agents we were buying from so dealt mostly with that team. Not a great start as our initial contact failed to update or repsond on many occasions. Liam then took over and was very professional and actually helped the purchase along.Thanks, need that sold sign picking up from my front garden though!
5/5
Trustpilot1st class Estate Agents
From initial contact, through to sale agreed, the service has been smooth, quick, and very professional.All staff are very knowledgeable, friendly, efficient and very professional.They are always available, and respond very quickly to any questions or requests we may have.Would highly recommend Keenans.
5/5
TrustpilotUnbelievable Service
Just wanted to say I can't believe how professional the team at Keenan's were selling my property in great harwood! The property went on the market on the Friday and was sold by Monday after Sophie arranged the viewings and Faye in progression was unbelievable, never had to chase them they always kept me informed!
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Tell us what you need and we'll put you in touch. Keenans Estate Agents Chorley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chorley.
