Every review we hold for the Chorley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible agents
Terrible agents Was told I’d had three viewings in a week ..... but they didn’t have a key ! When pressed said two hadn’t showed up and one didn’t like it from the outside . Then another supposed viewing ..... no appointment booked So in short not to be trusted
Linda · 19 February 2021
★★★★★ 5/5
TrustpilotContact with Keenans
Contact with Keenans, particularly with Robert at the Blackburn branch, has been a pleasant experience. He has displayed a friendly, personable, honest and competent approach to finding our ‘forever home’ which is specific to our needs. I have absolute confidence in the company and it’s staff.
Chris · 11 November 2021
★★★★★ 4/5
TrustpilotHouse sale
From jonathan 1st selling the house to Lewis keeping me updated with the sale I can safely say I was very impressed with the service. I can highly recommend Keenans estate agents. Thankyou once again. Mr & Mrs Bullough.
Mrs · 14 September 2022
★★★★★ 1/5
GoogleThought I had a sale agreed, that wasn’t the case, very unprofessional, would not recommend buying from them!!!
Keith · 13 April 2024
★★★★★ 5/5
TrustpilotExcellent customer service from Lewis…
Excellent customer service from Lewis at the Accrington branch house sold within two days, didn’t even need to put up a sale board, is that a record?Kept us calm during stormy waters which happens during house sales.
MR · 25 November 2022
★★★★★ 5/5
TrustpilotAmazing service from Keenan’s always…
Amazing service from Keenan’s always helpful and friendly great team thank you 😃
Rebecca · 9 November 2021
Agent replied · 20 January 2024
Thank you for your kind words Rebecca - much appreciated
★★★★★ 5/5
TrustpilotRecent Purchasers
We recently purchased a property through Keenans. It was great to have a designated sales progression contact to assist us with the transaction. We found all the staff we encountered to be helpful, polite and knowledgeable.
C · 1 December 2022
★★★★★ 5/5
TrustpilotThe team at Keenan's in Burnley are…
The team at Keenan's in Burnley are passionate and offer a very personalised service. Chloe and Jack are extremely professional and dedicated to getting you the best price for your property. Customer service second to none. Thank you all.
Amanda · 1 August 2022
★★★★★ 5/5
GoogleOutstanding customer service. Kept fully informed on a regular basis with an expert knowledge and lovely manner.
David · 13 April 2024
★★★★★ 5/5
GoogleReally friendly and responsive in our successful search for a property. Very professional in handling our search.
Will · 13 April 2024
★★★★★ 5/5
TrustpilotOutstanding service!!
Outstanding service from start to finish. I would highly recommend Keenans if you’re looking to sell your home. They communication was faultless. Not once did I have to call the office for an update. Wouldn’t use anyone else in the future. Jake from Clitheroe
Alan · 10 November 2021
★★★★★ 5/5
TrustpilotExcellent service from all the team at…
Excellent service from all the team at Keenans. Always keeping us up to date with everything that’s going on. All very professional and very polite team. Chloe, Gemma, Jack, Louis you are all amazing, thank you all so much.Mr & Mrs Copeman.
Gayle · 16 February 2022
★★★★★ 5/5
TrustpilotTeam Keenans Accrington
Keenans Accrington, communicated well. They responded quickly to enquiries both by email and by telephone. Their manner was pleasant, friendly and professional. We would recommend this Estate Agent to anyone buying or selling a property.
Pauline · 29 November 2022
★★★★★ 5/5
TrustpilotNo complaints from me……
From the valuation at the start of this house selling process Chris, Nicola and Abby have been true to their word and kept me informed throughout. I’m not quite at the end of the process but confident all will complete without any issues.
Carol · 12 November 2021
★★★★★ 5/5
TrustpilotI have only amazing things to say about…
I have only amazing things to say about Keenans. I went to sell my house and they were on time for the viewing and honest right the way the whole experience. All the staff provided a fantastic service. When I come to sell my house again I would use Keenans. 5*
Aaron · 1 November 2019
★★★★★ 5/5
TrustpilotThank you to all the staff at keenans…
Thank you to all the staff at keenans for making the sale of my house so easy . Polite professional and genuine people would recommend them everytime they sold my house in less than 7 days and for the asking price .
David · 17 December 2021
★★★★★ 5/5
TrustpilotKeenans have always delivered a…
Keenans have always delivered a professional, friendly service. Chloe & Lewis in particular deserve a special mention as they go 'above and beyond' to make sure you are kept informed throughout, whether that be a sale or purchase of a property.
GARY · 2 February 2022
★★★★★ 5/5
GoogleProfessional, prompt and effective service from start to finish. Sold my house in a week!
Laurence · 13 April 2024
★★★★★ 4/5
TrustpilotFeedback on Keenans Service
I consider the service provided by Keenans to be very good. The property involved was sold at an above the asking price and 24 viewings were arranged.The staff were efficient and friendly always returning calls promptly.I would recommend anyone to use them
David · 19 November 2021
★★★★★ 1/5
TrustpilotDO NOT USE SWINTON BRANCH!!!
If you are thinking of using this company to sell or buy a house, id think again! absolute shambles of a company 'we try harder' they say but dont seem to care if house's fall through near to completion. This is the disappointment you will receive.
Natalie · 6 February 2021
★★★★★ 4/5
TrustpilotThe staff in the office are extremely…
The staff in the office are extremely efficient , knowledgeable and keep you bang upto date with viewings on your properties and inform you once viewings have taken place. Highly recommended.
Sarah · 3 March 2023
★★★★★ 5/5
GoogleEnthusiastic group of people, who went above and beyond to get the result. Kept in touch with all parties with regular updates, fantastic customer service. Highly recommend them if you want to sell your home.
Cindy · 11 October 2022
★★★★★ 5/5
TrustpilotSwinton branch were amazing from…
Swinton branch were amazing from valuation, viewings and the progression. All the staff couldn’t do enough to help. Reading some of the comments left by others I guess there’s just no pleasing some folk? Would recommend to anyone in the area who’s thinking of selling.
Andrew · 7 February 2021
★★★★★ 5/5
GoogleBrilliant service, from my initial contact they came out to value my property after office hour due to my work commitments and gave me confidence that they could sell it quickly for me a price I would accept. The house sold in the same week and I completed with in 6 weeks.
Mandy · 21 January 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.