Trusted Agent profile Β· Chorley Β· Preston

Keenans Estate Agents Chorley reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

620 reviews across 2 platforms

1 Fazakerley Street, Chorley, Preston, PR7 1BG

Keenans Estate Agents's office in Chorley, Preston, at 1 Fazakerley Street, is rated 4.3 out of 5 across 620 reviews on two platforms, including 101 Google reviews rated 4.5.

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4.5 / 5

101

Reviews on Google

This office

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519

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service, from my initial contact they came out to value my property after office hour due to my work commitments and gave me confidence that they could sell it quickly for me a price I would accept. The house sold in the same week and I completed with in 6 weeks.

Mandy Β· 21 January 2018

5/5

Trustpilot

Amazing Service. Especially from Sam at the Bury Branch

The service from Sam at the Bury branch has been amazing. Constant check ups, keeping us updated very regularly. If I need help with anything I also know they are just a phone call away, which they always answer. Definatly recommend.

Georgia Β· 10 November 2021

5/5

Trustpilot

Courteous, friendly and polite.

I recently viewed a property with the Clitheroe team and they were very courteous and helpful with showing me round and answering any questions I had. From booking the viewing to getting my feedback the whole team were thoroughly polite.

Jeanne Β· 15 December 2021

5/5

Trustpilot

I have been on both sides of the…

I have been on both sides of the process with Keenan’s and have found them to be first class. Kayleigh in particular is superb. She is always diligent and attentive at every step. An absolute pleasure to deal with.

Scott Β· 27 January 2022

5/5

Google

Best estate agents in Chorley what a fantastic bunch thanks a million guys

Lawson Β· 13 April 2024

5/5

Trustpilot

Sam at Keenan’s was brilliant.

Keenan’s we’re absolutely brilliant with our recent house purchase. Sam Knight at the bury branch kept us up to date throughout our sale and was always on hand if we had any questions. An absolute credit to the business! πŸ‘πŸ»

Sean Β· 10 November 2021

5/5

Google

Really pleased with the service from Keenans. They found me a buyer within a week or so my house going up for sale. Really good advice and excellent photography. They called to give me updates and answered questions I had. Can’t fault them and would highly recommend.

Andrew Β· 21 January 2020

3/5

Trustpilot

Good at making the sale, not so good at the admin afterwards...

Worked very hard and quickly to get the property listed and sold at an ideal price, but service levels once the offer was accepted took a major dip. E-mails often not replied to until chased 2 or 3 times.

Rick Β· 12 November 2021

5/5

Trustpilot

Exceptional Team

All the team at Keenans are professional, friendly and knowledgeable. They are always ready to help with any queries and I know my property is in good hands. I wouldn't hesitate to recommend them. Keep up the great work.

Alyson Β· 11 November 2021

5/5

Trustpilot

Keenans sold my Dads house

Keenans sold my Dads house. Simon from the Manchester branch came round and valued it honestly unlike some other local agents, he also hosted all the viewings and the property was under offer the day after. Would highly recommend.

Kevin Β· 10 November 2021

5/5

Trustpilot

Best Customer Service

I had a few questions about a property listing on Keenan's. To my delight it was Alicja who was there to answer them. She was wonderful and patient with me. Some of the best customer service in the industry.

Stephen Β· 10 November 2021

1/5

Trustpilot

What a waste of time

What a waste of time. I sent 3 emails asking them to value a property for our family after a bereavement. I dis not recieve anything back. Failed at the first hurdle. Every other estate responded within 24 hours

Andrew Β· 21 September 2021

5/5

Google

Fantastic service. I purchased a house through Keenans, I only wish I'd used Keenans estate agents to sell my house as well. Highly recommended from a purchaser. Stacey in the Sale Progression Team was brilliant. The whole process ran like a well oiled machine. Thank you again!

A Β· 21 January 2019

5/5

Trustpilot

Brilliant service from the burnley…

Brilliant service from the burnley branch! Just waiting for the keys to our new house! Thankyou to Danielle and Georgia for helping find the perfect house and for getting things moving quickly! Also Thankyou to the guys who showed us round several times!

Stef Β· 29 July 2020

4/5

Trustpilot

A first class experience from a highly…

A first class experience from a highly efficient team. Always attentive and helpful. My contact was Faye Broadley, she was always happy to help and answered my questions efficiently. I would highly recommend her and her team.

Edward Β· 10 November 2021

5/5

Trustpilot

The staff at Keenan's are extremely…

The staff at Keenan's are extremely knowledgeable about the properties and gave an honest assessment of the situation, taking into account our specific set of circumstances.

Chris Β· 3 March 2023

5/5

Google

a little more detail would be nice

Sue Β· 3 June 2024

5/5

Trustpilot

Very happy with the service I received…

Very happy with the service I received from Ella Walmsley & Keenan’s. Very professional in keeping me updated throughout & helpful when negotiating my purchase. Thanks for all your help Ella!

Lewis Β· 19 August 2022

3/5

Trustpilot

Good overall service

Good overall service. Good level of viewings for properties. 9 times out of 10 staff members were available for the viewings. Decent market knowledge and enough notice provided when arranging viewings. Overall good standard of service.

Riast Β· 16 December 2021

5/5

Trustpilot

helpful and professional

My wife and I are in the process of buying a new house at the moment. Emily (from Bury branch) has been the most helpful negotiator. She is very professional and has fantastic customer service skills.

Consumer Β· 15 November 2021

5/5

Trustpilot

Ella

Ella - super expedition in dealing with queries, obtaining of documents and communication. Extremely professional at all times. Cannot say enough good things about this exceptional and examplary agent.

Deborah Β· 28 September 2022

5/5

Trustpilot

Honest and customer centric estate…

Honest and customer centric estate agent. I’ve been very impressed with the quality of service provided by Keenans when they recently sold my property. Also very impressed with the support they provide to Bury Hospice

Kishor Β· 14 November 2021

5/5

Trustpilot

Keenans Chorley

I have recently sold my mother’s apartment with Keenan’s Chorley. Received an excellent service from Abbie, Nicola and Chris. Appreciate being given regular up dates on the progress of the solicitors. Would highly recommend Keenans.

Susan Β· 11 November 2021

5/5

Google

I recently sold my parents house through Keenans Chorley branch. The house sold on the very first day day it was put up for sale. This company is definitely the one to be with when selling a property. Faultless

Anthony Β· 20 January 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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