Farrell Heyworth Chorley reviews

Thank you for taking the time to leave feedback. It's great to hear that Dean dour chorley Team were able to provide helpful advice and support. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with the team. We take great pride in providing prompt, professional service and ensuring all aspects of the process run smoothly. Your satisfaction is always our top priority, and it's wonderful to know that our efforts made a difference in your property sale. If you ever need assistance in the future, don't hesitate to reach out!

Hi Dave, I am delighted to hear you’ve received such fantastic service from our Bolton letting team and in particular, Laura. We much appreciate you taking the time to leave us a review as we like to recognise the achievements of our staff. I know that Laura will be particularly pleased to hear her professional service put you at ease when letting your first property. We wish you every success in your property investment and would be happy to deal with any future enquiries or services you may require. All the best, Chris Heyworth - Director

Thank you for taking the time to share your feedback. We're delighted to hear that you received great service from Amy and our team at Farrell Heyworth. Your satisfaction is our priority, and we're here to assist you whenever you need us. Should you have any more questions or require further assistance in the future, please don't hesitate to get in touch. We appreciate your support. Best regards, Jeremy Collins Director Farrell Heyworth

Dear Peter, Thank you for leaving our bolton team such a lovely review. I am delighted to hear that you've had such a great experience with the team and that they worked hard to achieve such a fantastic result when selling your property. If we can be of any further assistance please don't hesitate to let the team know. Kind regards, Chris Heyworth - Director

Thank you for your feedback. We're delighted to hear that you've had a positive experience with our company and with Amy P in particular. We look forward to continuing to provide you with great service in the future. Best regards, Jeremy Collins - Director.

Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Westhoughton team were able to give you the professional advice you needed. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I have taken the time to discuss this matter with our Chorley branch team. They are going to contact you to try to resolve this problem but I think it's also valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices. Our process is as follows: All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request. The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property. If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers. If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event. Kind regards, Jeremy Collins, Director

Thank you for bringing this to the attention of our team, who have been speaking with you this week. We sincerely apologise for any inconvenience you have experienced. As we discussed, following an investigation, it appears that there was an error made by the referencing company we work with, which caused an error when processing your documentation. We understand this is frustrating and will be investigating this further to ensure it cannot happen again. As you are aware, the deposit was refunded yesterday and should be visible in your account shortly. We appreciate your patience and understanding in this matter. If you have any further questions or concerns, please don't hesitate to contact us. Best regards, Jeremy Collins Director Farrell and Heyworth

Thank you for taking the time to leave feedback. I am so pleased our Chorley team were able to provide you with a great service when helping you to find your new home. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. It's great to hear that Debbie and our Westhoughton Team were able to provide helpful advice and support. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Dear Mr Jones, Thank you for taking the time to leave a review. Our virtual viewings are designed to be an introduction to a property. We understand that, in the vast majority of cases, homebuyers will want to physically view a property for themselves. When doing so, and to minimise the risk to our teams,customers and viewers themselves, our teams ask all potential viewers to confirm they are financially able to proceed with a purchase and to provide proof in the form of Mortgage agreement or financial qualification. This information would be required in any event if you wished to submit an offer to purchase the property. We've simply moved this to a slightly earlier stage in the process as part of our safety procedure. Our Chorley team would be more than happy to conduct a viewing of this property for yourself, in line with our current procedure. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear that Debbie and our Chotley Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your search for a new home by Shelley, James and our Chorley lettings team. It sounds like the team have gone out of their way to make finding your new home as easy and successful as possible and that you have been given the professional guidance you needed. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for your feedback, and we're pleased to hear you had a positive experience dealing with Amy. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. I am so pleased that Dean and our Chorley team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. All the best, Jeremy Collins, Director

Thank you for taking the time to leave such kind feedback. We’re delighted we were able to provide you with a great service during your property search. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Chris Heyworth, Director

Thank you for your kind words! We are delighted to hear that you’ve had such positive experiences with us both as a buyer and a seller. Our team takes great pride in delivering professional, efficient, and helpful service, and it’s wonderful to know this has been reflected in your interactions. We appreciate your recommendation and look forward to assisting you in the future. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear that our Chorley Team were able to provide helpful advice and support. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Westhoughton team have achieved such a fantastic outcome during the sale of your property. I'm also very pleased to hear we were able to help with your onward purchase and wish you all the best in your new home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

Dear Mr Jordan, Thank you for taking the time to leave feedback. I am delighted our proactive Bolton team have achieved such a fantastic outcome during the purchase of your property. Communication is really important to us and I'm delighted to hear the team gave you confidence in our word in all their dealings with you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for your positive feedback. We're delighted to hear that you've had a great experience with Farrell Heyworth and that our proactive approach has made a difference for you. Our goal is to provide a seamless and enjoyable process, and it's fantastic to know that we have been a pleasure to work with. We truly appreciate your kind words and look forward to continuing to assist you. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for your positive feedback. We're glad to hear that Dean has been helpful and guided you well through the process of purchasing your first flat. We appreciate your business and hope you enjoy your new home!