Trusted Agent profile · Chorley, Lancashire

Farrell Heyworth Chorley reviews

★★★★★ Excellent

425 reviews across 1 platform

1 High Street, Chorley, Lancashire, PR7 1DN

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Farrell Heyworth's office in Chorley, Lancashire, at 1 High Street, is rated 4.5 out of 5 across 425 reviews on 1 platform, including 425 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.

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4.5 / 5

425

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Google

As a first time landlord I found Farrell and Heyworth easy and helpful to deal with. They gave me good, clear information and found me a tenant in a week. Great work from Samantha Riley and her team in the lettings department.

REEVESY14 · 22 April 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased Samantha and our Chorley lettings team were able to provide you with a great service when letting your property. The lettings landscape has become increasingly complex over recent years and I'm very pleased to hear we were able to provide you with the support you needed. We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

Current experience with the FH Chorley team has so far been a pleasurable easy going experience. Jacqui Pascoe our sales negotiator has also been very informative throughout the purchasing of a property keeping us regularly updated via emails and telephone conversations. Hopefully the next stage with the sales progression agent will continue in the same professional manner. We will update all with a final review once the purchase has been completed.

Jack · 29 June 2023

Agent replied · 29 July 2023

Thank you for taking the time to share your current experience with Farrell Heyworth's Chorley team. We are thrilled to hear that your journey so far has been pleasurable and easy-going. We appreciate your kind words about Jacqui Pascoe, our sales negotiator, and we're delighted that she has been informative and kept you regularly updated throughout the purchasing process. We understand the importance of clear communication and transparency, and it is our goal to provide a professional and attentive experience for all our clients. As you progress to the next stage with our sales progression agent, we are confident that you will continue to receive the same level of professionalism and support. We strive to ensure a smooth and successful completion of your property purchase. Thank you for choosing Farrell Heyworth, and we look forward to assisting you further. Please do not hesitate to reach out if you have any questions or require any additional information. We are here to help. Best regards, Jeremy Collins - Director

5/5

Google

Having dealt with Farrell Heyworth for rental purposes and, at times, very demanding tenants plus the final sale of the property we were very happy with the friendliness of the staff, especially Gina and Stevie, and the way they handled both rental and sale of the property.

Jonny · 15 March 2019

Agent replied

Hi Jonny, Thank you for taking the time to leave us a review. All of the team in Bolton work really hard to give our customers great service, I'm sure they will be delighted to hear you felt they did and that we wee able to help you ge a great result. If we can be of any further assistance please don't hesitate to contact us. All the best, Chris Heyworth - Director

5/5

Google

We have recently been to view a house. We placed an offer through Dean and it was accepted. Dean has been extremely helpful to us and has been offering lists of support with us being nervous first time buyers.

Ellie · 29 July 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased Dean and our Chorley team were able to help you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

The staff at Farrell Heyworth Chorley were extremely helpful from start to finish, in particular Amy & Anne.

Jordan · 23 October 2023

Agent replied · 21 March 2024

Thank you for your feedback about Amy and Anne's excellent assistance throughout your experience with Farrell Heyworth Chorley. We greatly appreciate your kind words. If you ever need any further assistance or have questions in the future, please don't hesitate to get in touch. We're here to help. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Extremely happy with my experience using Farrell Heyworth for the first time. Amy delivered exactly what was promised, and went above and beyond in terms of good communication. My property sold within a few weeks of being put on the market. The photographer was fantastic. Farrell Heyworth have been brilliant all round! A stress free experience. I would recommend, and definitely use Farrell Heyworth again.

Ruth · 23 October 2023

Agent replied · 21 March 2024

We're delighted to hear that your first experience with Farrell Heyworth has been so successful! Amy and our team are dedicated to providing excellent communication and service. We're pleased that your property sold quickly and that our photographer met your expectations. It's fantastic to know that your experience was stress-free. If you need any further assistance or have more properties to sell in the future, please feel free to reach out. We would be honored to work with you again. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Great service from Stevie who I was liaising with whilst purchasing our first home. Stevie made it easier and was lovely to speak too. I felt I could contact her at anytime with any questions I had and she was always happy to help me. Thankyou Stevie!

Emma · 15 March 2018

Agent replied

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to Stevie and the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.

5/5

Google

Gareth did a valuation for me at 2 properties (mine & my Dads). Both times, he was very helpful & informative. Communication was great and he helped me understand something I had managed to sign up to - had I not signed this, I would have gone with F&H to sell my property. Highly recommend F&H.

Jennifer · 28 April 2024

Agent replied · 26 August 2024

Thank you for sharing your experience with us! We're thrilled to hear that Gareth provided helpful and informative valuations for both your property and your dad's. It's great to know that he was able to communicate effectively and assist you in understanding important aspects of the process. We're sorry to have missed the opportunity to work with you this time around, but we appreciate your recommendation and hope to have the chance to assist you in the future. If you have any further questions or need assistance, please feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

David came out to value our property and was extremely helpful and informative. David was a great help, many thanks David!

Harry · 29 June 2023

Agent replied · 29 July 2023

Thank you for taking the time to share your positive experience with us. We're delighted to hear that David provided you with a helpful and informative property valuation. We appreciate your kind words and will make sure to pass them on to David. At Farrell Heyworth, we strive to provide excellent service and support to our clients throughout the entire property selling process. We understand that selling a property can be a significant decision, and we aim to provide valuable insights and assistance to help you make informed choices. Should you have any further questions or require additional assistance, please don't hesitate to reach out to us. We're here to help you every step of the way. Once again, thank you for choosing Farrell Heyworth, and we wish you all the best with your property journey. Kind regards, Jeremy Collins - Director

5/5

Google

Dean has been very helpful and professional. He has always been willing to give his time to listen to us, explain the process and offer his advise. We have been happy with the whole service Farrell and Heyworth have given.

Suzanne · 9 January 2021

Agent replied

Thank you for taking the time to leave feedback. I'm delighted that Dean and the team were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Chris Heyworth, Director

5/5

Google

Amy was absolutely brilliant in helping me sell my house. 10/10 service and would definitely recommend.

George · 23 October 2023

Agent replied · 21 March 2024

Thank you for your glowing review of Amy's service. We're delighted to hear that she provided you with top-notch assistance throughout your house sale. If you ever require further support or have questions in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Debbie was really helpful and got back to me immediately when I was interested in viewing numerous properties. She was knowledgable and informative without putting any pressure on me as I’ve found some estate agents do. Would definitely recommend

Aims · 1 February 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Chorley team have been so helpful during your property search. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

Couldn't ask for a better experience. Great company and staff team. Dave was very welcoming, friendly and happy to help.

Talisa · 29 June 2023

Agent replied · 29 July 2023

Thank you for your kind words and positive feedback about your experience with Farrell Heyworth. We're thrilled to hear that you had such a great experience and found our company and staff team to be exceptional. We take pride in providing a welcoming and friendly environment for our clients, and we're glad to hear that Dave made you feel comfortable and was happy to assist you. Our team is dedicated to delivering excellent service and ensuring that your needs are met throughout the process. If you have any further questions or require any additional assistance, please don't hesitate to reach out. We're here to help and make your experience as smooth and enjoyable as possible. Thank you for choosing Farrell Heyworth, and we appreciate your recommendation. Best regards, Jeremy Collins - Director

5/5

Google

We have been using Farrell’s Heyworth letting service for some time. Bethan Shaw has been our contact person and has always acted professionally in dealing with any issues. She has endeavoured to resolve problems, quickly keeping all parties informed. Thank you.

Kathryn · 14 March 2020

Agent replied

Dear Kathryn, thank you for taking the time to leave us a review. I am delighted to hear that you've received such a fantastic service from Bethan. Our team really do work hard to delight our customers with fantastic customer service. I will pass your comments on to Bethan who I am sure will be thrilled. Wishing you all the best. Kind regards, Chris Heyworth - Director

5/5

Google

Quick, friendly and professional service. My house sold within a few weeks of being listed with the Chorley team, who were extremely proactive with marketing the property. Communication was good throughout the process ensuring any questions were answered in a timely manner.

Michael · 11 November 2024

Agent replied · 11 December 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with the Chorley team. It's great to know that our proactive approach and clear communication helped make the process smooth and efficient. We truly appreciate your feedback and wish you all the best in your next chapter! If you ever need assistance again, don't hesitate to reach out.

5/5

Google

We can't thank everyone in the Chorley office enough .They are helpful with all questions when instructed by us to sort anything out They were on the ball and got back to us same day they were all polite, helpful and professional. Thanks for all your help. Gaynor and Andy McNair x

Gaynor · 28 May 2024

Agent replied · 26 August 2024

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everyone in the Chorley office was helpful, polite, and professional in assisting you with your queries and sorting everything out promptly. Your satisfaction is our top priority, and we're glad that we could provide you with the assistance you needed. If you have any further questions or need assistance in the future, please feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Fabulous service from Start to finish, we have always dealt with Amy who has been great. Would Highley recommend to anyone

Linda · 31 March 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave a review. We are delighted to hear that you had a fabulous experience with us and that Amy provided great service from start to finish. Thank you for your recommendation, it means a lot to us. Best regards, Jeremy Collins - Director.

1/5

Google

They book you in for a viewing, nobody turned up. Had to call the office and they acted like they had no idea i was booked in the view the property. Organisation is very poor and unproffessional. Didnt seem to care much.

Luke · 3 March 2019

Agent replied

Dear Mr Southworth, I am extremely concerned that you have been disappointed with the customer service provided to you. I am very keen to ensure that this viewing can be rearranged at your convenience and would be grateful if you could contact me at headoffice@farrellheyworth.co.uk with your contact details so I can ensure a viewing is booked for you at a suitable time. Farrell Heyworth conduct 1000's of viewings every year and the vast majority are very successful. However, I'm grateful you have brought this problem to my attention and hope you will give us the opportunity to rectify it. I look forward to hearing from you. Kind regards, Chris Heyworth - Director

5/5

Google

We are in the middle of buying a house going through Farrell Heyworth and Debbie Rydeard is constantly on the ball and very helpfull. I would highly recommend this company.

Jamie · 14 March 2022

Agent replied

Thank you for taking the time to leave feedback. I am delighted that Debbie and our proactive Westhoughton team are working towards achieving a fantastic outcome during the sale of your property. We look forward to continuing to support you and if we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Purchasing a property through Debbie Rydeard (Ferrell Heyworth). Very professional, very polite. Always responded to my queries etc promptly and accurately. Would recommend Debbie and would definitely be using again if the opportunity comes. Donovan

Termostat · 13 February 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Chorley team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

Great experience, was easy to arrange my viewing and Rebecca kept me updated throughout the process

Charlie · 29 June 2023

Agent replied · 29 July 2023

Thank you for sharing your great experience with us! We're glad to hear that arranging your viewing was easy and that Rebecca kept you updated throughout the process. At Farrell Heyworth, we aim to provide seamless and transparent communication to ensure our clients are well-informed every step of the way. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Thank you Amy pass for the efficient service and excellent communication throughout. Would highly recommend this company to anyone.

Paul · 31 March 2023

Agent replied · 29 July 2023

Thank you for your positive feedback and recommendation! We are delighted to hear that you had an efficient experience and found Amy's communication to be excellent. Please do not hesitate to contact us if you require any further assistance in the future. Best regards, Jeremy Collins - Director.

5/5

Google

Me and my husband had to do a remortgage on our house and the time was ticking short until the actual mortgage was running out, Anil Parmar proved himself to be a great advisor and in no time he managed to complete all necessary forms and apply to a new lender. Not only that he got us a great apr but also a really great price for our monthly payments. Overall we are extremely happy with his professionalism and the way he dealt with our enquiry. I would happily recommend him to everyone.PositiveProfessionalism

Adina · 27 August 2021

Agent replied

Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director

5/5

Google

I found Dean to be one of the most helpful people throughout my whole moving process. He was always responsive on email and happily discussed any concerns I had. I had great communication with Dean throughout, and he kept me updated, even if my solicitors hadn't. He was happy to answer my 'first buyer' questions and queries and I really felt like he had the time for me and that he wanted the house sale to go through as much as I did - he was invested! Thank you so much!PositiveResponsiveness, Professionalism

Megan · 27 August 2021

Agent replied

Thank you for taking the time to leave feedback. It's great to hear that Dean and our Chorley Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

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Questions about Farrell Heyworth Chorley

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Chorley won Gold.

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