Trusted Agent profile · Chorley

Farrell Heyworth Chorley reviews

3.8

★★★★★ Good

582 reviews across 3 platforms

13/15, Cleveland Street, Chorley, PR7 1BH

Farrell Heyworth's office in Chorley, at 13/15, is rated 3.8 out of 5 across 582 reviews on three platforms, including 372 Google reviews rated 4.5.

Google logo

4.5 / 5

372

Reviews on Google

This office

Yell logo

2.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

209

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Google

Dean Leggett at Farrell heyworth has been professional & with excellent communication throughout our purchase. Definitely would recommend! 5 STARS.PositiveResponsiveness, Professionalism

Kirsti · 16 June 2022

Agent replied · 15 June 2024

Thank you for your review! We're glad to hear that Dean provided you with excellent service and communication during your purchase.

1/5

Trustpilot

Do not sell with this Company!!!

Customer · 15 April 2025

5/5

Google

Fantastic service couldn’t ask for better

Rob · 19 October 2023

Agent replied · 15 June 2024

Thank you for your kind words and the 5-star review! We're delighted to know that you had a fantastic experience with our service. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Extremely professional, very well organised, good at what they do.

Carole · 16 June 2023

Agent replied · 15 June 2024

Thank you for your positive feedback! We are glad to hear that you found our team to be professional, organised and competent in their work. At Farrell Heyworth, we strive to provide excellent service to our clients and we appreciate your kind words. If you need any further assistance, please don't hesitate to contact us. Kind regards, Jeremy Collins - Director

5/5

Google

Very efficient and informative

Jeanette · 18 November 2023

Agent replied · 15 June 2024

We greatly appreciate your positive feedback about our efficiency and the information provided. If you have any more questions or require further assistance, please don't hesitate to reach out to us. We're here to help! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Extremely helpful staff who are always a phone call away. Thank you especially to Stevie for going above and beyond. Definitely made the process of buying a first home stress-free.

Sherelle · 16 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave feedback. I am delighted to hear that our exceptional Bolton team have been able to help you. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best. Kind regards, Chris Heyworth, Director

5/5

Google

Yes, happy to share our experience with Debbie who has been very helpful in our ongoing purchase of 8, Flag Lane, Heath Charnock. Having just lost out on another property Debbie has made every effort with solicitors and her client to speed the process, which we hope will lead to an early completion, Mike & Sheila Grimes

Sheila · 16 June 2021

5/5

Google

I purchased a property from Farrell Heyworth Chorley. I had a fantastic experience with my sellers estate agent, Stevie Hook. I was kept well informed during the process, which was relatively quick and efficient. I wouldn’t hesitate to use Farrell Heyworths services again, especially if I was able to deal with Stevie again.PositiveResponsiveness, Professionalism

Charlotte · 10 November 2021

5/5

Google

Excellent service. Everyone was professional, friendly and helpful. Always returned calls, followed up queries and generally worked hard to sell and complete the sale. Thank you! I would highly recommend your firm.

Andrew · 17 June 2018

Agent replied · 15 June 2024

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.

1/5

Google

Dreadful service I am waiting for a reply to my email from westhoughton branch for a WEEK

James · 16 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.

5/5

Google

I purchased a property from Farrell Heyworth Chorley. I had a fantastic experience with my sellers estate agent, Stevie Hook. I was kept well informed during the process, which was relatively quick and efficient. I wouldn’t hesitate to use Farrell Heyworths services again, especially if I was able to deal with Stevie again.PositiveResponsiveness, Professionalism

Charlotte · 25 August 2021

5/5

Google

Excellent service. Debbie is a great helpPositiveProfessionalism

Ikram · 16 June 2021

5/5

Google

Farrell Heyworth have recently agreed a sale on our property, they have been very helpful and gone above and beyond for us. They agreed a sale for us within a few days of marketing. Paula, Amy and Cora have been Amazing and I would recommend them to everyone. Five star service * Nothing is too much trouble for them.

Bernard · 16 June 2020

5/5

Google

Lettings...Lettings....Lettings...seems to be a dreaded word at the moment but not at Farrell Heyworth! Laura has helped me with my 2 rental properties in Chorley and it’s been an absolute breeze! From day 1 Laura explained everything that I needed to know and more! Anyone needing help or advice with their rental properties I would highly recommend speaking to Laura Gill.

Simon · 17 June 2019

1/5

Trustpilot

Staff very rude and not helpful in…

Staff very rude and not helpful in anyway disgrace and will never rent off them again

Customer · 17 September 2024

5/5

Google

Debbie was really helpful and informative!PositiveProfessionalism

Rachel · 16 June 2021

5/5

Google

Debbie Rydeard the estate agent has been fab. Full of info and happy to help

Animal · 16 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Westhoughton team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. All the best, Jeremy Collins, Director

5/5

Google

Thank You For Everything Dean

Maggie · 16 June 2021

5/5

Google

thank you so much for all your help selling my house, great communication throughout and friendly service from Stevie who was great, highly recommended .

Pete · 16 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Westhoughton team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

1/5

Google

Horrible service ever. Liars and wasted my time going to a house amd then they found lots of reasons for them not showing up. To be avoided

Elena · 17 June 2019

Agent replied · 15 June 2024

Dear Ms Sava, thank you for taking the time to leave review. We are sorry that you have been inconvenienced when attending a viewing. This must have been really frustrating for you. at Farrell Heyworth we conduct thousands of successful review very year and errors like this are an extremely rare occurrence. However, it's clear that mistakes were made when making arrangements for yourself. We appreciate you bringing this to our attention and will take steps to ensure that this cannot happen again. All the best, The Farrell Heyworth Team.

5/5

Trustpilot

These guys (Katie & Simon) from the…

These guys (Katie & Simon) from the clevelys branch have been amazing,I have sold 2 properties with them.theybhave shown nothing but professionalism and amazing customer service from start to finish,always get back to you and keep you fully updated.highley recommend!!!

Paul · 28 October 2022

5/5

Google

I sold my father's house through Farrell Heyworth and was very happy with the service, sale price and dealings with the house sale.

Dermot · 17 June 2018

Agent replied · 15 June 2024

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.

5/5

Google

Excellent service throughout. Was a big help from day one to the very end, can’t recommend them enough.

Hasret · 16 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. I will pass your kind words on to the team who will be delighted. All the best, Chris Heyworth, Director

1/5

Google

Arranged a viewing for the following day and no one turned up! We rang them and were told there was no viewing booked!

Aziza · 17 June 2017

Agent replied · 15 June 2024

Dear Ms Ali, Thank you for taking the time to get in contact with us. We're sorry if you have been caused any inconvenience when trying to view the property of your choice. We appreciate that missed viewings can be very inconvenient for both buyers and sellers and so we view your comments very seriously. We would be grateful if you could contact the branch on 01204 399388 so that we may investigate this further and ensure that no further errors occur. Kind regards, Farrell Heyworth

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Farrell Heyworth's Google reviews
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