Farrell Heyworth Chorley reviews

We really appreciate you taking the time to leave such a detailed and thoughtful review. It’s great to hear that Farrell Heyworth was able to support you through the sale of two properties as you moved out of the rental market. While it’s reassuring that the first transaction progressed smoothly, we understand how testing it can be when a sale becomes more complex and drawn out, particularly when delays are outside your control. Your recognition of Alison Whiteside is especially appreciated. Her persistence, professionalism and calm reassurance during a challenging progression clearly made a significant difference, and it’s exactly the level of commitment we expect from our sales progression team. Knowing that you felt supported throughout and confident that she was doing everything possible to achieve completion means a great deal to us. Thank you again for your kind words and for placing your trust in Farrell Heyworth. We wish you every happiness in the next chapter. Best regards Jeremy Collins Director Farrell Heyworth

We’re sorry to hear that you remain dissatisfied with your experience. We would also like to acknowledge that an internal drafting phrase was inadvertently left in a previous response, which should not have appeared publicly. While tools may be used to help ensure clarity of wording, all reviews are read and considered by our team. We are keen to look into the concerns you’ve raised. We would strongly encourage you to contact our tenancy team directly and provide any relevant details so that we can fully investigate the situation and understand what occurred. We remain open to reviewing this matter and would welcome the opportunity to do so. Best regards Jeremy Collins Director Farrell Heyworth

Absolutely, I’ll keep all responses to a maximum of two paragraphs going forward. Here’s a shortened version of the most recent response, in line with that approach: Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear that you felt fully supported throughout the sale of your apartment, especially given the distance involved, and that communication remained clear at every stage. It’s great to see the team recognised, including Nicole Lloyd, Angel and Alison Whiteside, for their care and consistency. Knowing you felt confident leaving things in capable hands means a great deal to us, and we truly appreciate your recommendation. Best regards Jeremy Collins Director Farrell Heyworth

Thank you so much for sharing this lovely feedback, and congratulations on completing your sale. It’s genuinely heart‑warming to read how supported you felt from start to finish, particularly during what you describe as a very stressful time. Knowing that Alison Whiteside was able to guide you through the process, offer clear advice, listen when you needed to offload, and still bring warmth, humour and reassurance to every interaction is exactly the experience we strive to provide. Alison’s calm professionalism, combined with her natural empathy and positivity, clearly made a real difference to your journey, and your words reflect just how valued that support was. Feeling lifted and reassured during such an important life event is no small thing, and we’re delighted she could be there for you every step of the way. Thank you again for choosing Farrell Heyworth and for taking the time to recognise Alison’s efforts so thoughtfully. We wish you all the very best for the next chapter. Best regards Jeremy Collins Director Farrell Heyworth

We’re sorry to hear that you feel dissatisfied with your experience and appreciate you taking the time to share your feedback. Unfortunately, we’re unable to identify the specific transaction referred to from the information provided, which makes it difficult for us to look into the matter in any meaningful way. We would encourage you to contact the relevant branch team directly so that your concerns can be reviewed with the appropriate context. While we’re always happy to recommend third‑party professionals, such as conveyancers, we’re not able to take responsibility for delays or issues arising within the legal process, as this sits outside of our control. We recognise how frustrating delays can be and understand the impact this can have on all parties involved. Please contact your local branch so that we can investigate this matter and any third parties we have recommended in further detail. Thanks, Best regards Jeremy Collins Director Farrell Heyworth

Thank you so much for your kind words, Derek! We're thrilled to hear about your positive experience with our team, especially with Alexandra. It's our pleasure to provide efficient service and keep you informed every step of the way. We appreciate your recommendation and look forward to working with you again in the future.

Thank you for your fantastic review. We’re delighted to hear how happy you were with the service provided and that the communication, pace and attention given to your property made such a positive difference. Alexandra will be really pleased to see your comments, taking the time to truly understand a property and tailor viewings accordingly is something we place great importance on. “Faultless” and a six star rating is high praise indeed, and very much appreciated. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your kind review. We’re delighted to hear that you’ve been so well supported by Amy Pass, both with your first buy to let purchase and again as you look to invest further. At Farrell Heyworth, we place a strong emphasis on personal service, ongoing support and building long term relationships with our clients, and it’s great to see this reflected in your experience. Amy’s willingness to be available, answer questions and go the extra mile is very much part of our team culture. Thank you for taking the time to share your feedback. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for sharing your feedback, it’s great to hear how positive your experience has been. A smooth and straightforward sales process makes a real difference, so it’s reassuring to know that Alison Whiteside’s friendly, thorough and efficient approach helped everything progress so well. Making the experience clear and easy for clients is exactly what we strive for, and it’s lovely to hear that this was reflected in your dealings with her. Alison will be delighted to read your comments, and your kind words are very much appreciated. Best regards Jeremy Collins Director Farrell Heyworth

We’re really pleased to hear about your experience, and thank you for sharing it. It’s great to know that your purchase with Farrell Heyworth was supported so positively, particularly during the sales progression stage. Having someone consistent and reliable throughout the process can make a real difference, and we’re delighted that Alison Whiteside was able to provide that ongoing help and reassurance whenever you needed it. Your comments reflect exactly what we aim to deliver, clear communication, dependable support and people who genuinely take the time to help. Alison’s proactive and professional approach will mean a great deal to her, and we’re grateful you’ve taken the time to recognise it. Thank you again for choosing Farrell Heyworth, and we wish you every happiness in your home. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your wonderful feedback. We’re delighted to hear that Megan provided such an efficient and competent … More

Thank you for taking the time to leave a review. We have carefully reviewed your feedback and have already issued a full and final response addressing the matter.

Thank you for your kind feedback. It’s great to hear that you felt so well supported throughout both the sale of your current home and the search for your next one. Alexandra Aspden will be delighted to read your comments. Her kind, professional and proactive approach is exactly what we aim to provide, especially when clients are managing both sides of a move at the same time. Thank you again for taking the time to share your experience, and we wish you every success with your move. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your fantastic review. We’re delighted to hear that Nicola provided such brilliant support throughout both your sale and purchase, ensuring everything completed just in time to save you thousands. It’s wonderful to know her hard work and dedication made such a difference to your experience. We’ll be sure to share your kind words with Nicola and the Lancaster team. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for sharing your experience. We’re really pleased to hear how smoothly everything progressed and that Megan Mackenzie provided clear, prompt communication throughout. It’s great to know the process felt efficient from first contact through to offer acceptance, and that arrangements were handled quickly and professionally. We appreciate your kind feedback and wish you every success as you move through the remaining steps. Best regards Jeremy Collins Director Farrell Heyworth

It’s lovely to hear how positive your experience has been, and thank you for taking the time to share your feedback. Prompt responses and a willingness to help can make all the difference, so it’s great to know that Alison Whiteside’s approachable and supportive manner stood out to you. Delivering a high level of service and being readily available for clients is exactly what we aim for. Alison will really appreciate your kind words, and we’re grateful for you highlighting the service you received. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to share your experience. Selling a family home can be an emotional process, so it’s reassuring to hear that Alison Whiteside has been so proactive and supportive throughout, particularly in keeping things moving by chasing the buyers. That kind of persistence and clear communication can make a real difference. At Farrell Heyworth, we’re committed to guiding our clients through the selling process with care, professionalism and regular updates, and your comments reflect exactly the service we aim to provide. Alison will be delighted to receive your feedback. Thank you again for your recommendation and for trusting us with the sale. Best regards Jeremy Collins Director Farrell Heyworth

What a wonderfully heartfelt review, thank you for sharing this. It’s genuinely reassuring to hear how supported you felt once your sale moved into progression. Feeling listened to, understood and kept steady when things feel challenging can make all the difference, and it’s clear Alison Whiteside provided exactly that. Her calm, reassuring manner, proactive approach and determination to keep things moving are qualities she brings to every client, and it’s lovely to see those recognised so warmly. Sales progression can involve a lot of moving parts, so having someone who communicates clearly, follows things up persistently and keeps everyone informed is invaluable. We’re also pleased to hear that Alison’s sense of humour helped along the way, a human touch matters just as much as experience and knowledge. Thank you again for taking the time to leave such thoughtful feedback. We’re delighted Alison could be your “calm in the storm” and support you on the journey towards your new forever home. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to share your experience. We’re really pleased to hear that you found Alison Whiteside to be so responsive and proactive. Going the extra mile to ensure questions are answered thoroughly is exactly the level of service we aim to provide, so it’s great to know this stood out for you. I’ll be sure to pass your kind comments on to Alison, she’ll be delighted to hear them. We appreciate your feedback and wish you all the very best moving forward. Best regards Jeremy Collins Director Farrell Heyworth

Thank you very much for your kind feedback. It’s great to hear that your rental application and move were such a positive experience from start to finish. Megan Hughes will be especially pleased to see your comments. Her supportive, honest approach and willingness to go the extra mile are qualities we value highly, and it’s reassuring to know her guidance helped make the process feel smoother and less stressful for you. Thank you again for your recommendation and for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

Thank you very much for sharing your feedback. It’s great to hear that you felt so well supported throughout your sale. Going above and beyond for our clients, especially when it matters most, is something we place real value on. Alison Whiteside’s commitment, professionalism and willingness to help wherever needed are qualities that make a genuine difference, and we’re pleased these came through in your experience. Your kind words will be warmly shared with Alison and the team. Thank you again for taking the time to leave a review. Best regards Jeremy Collins Director

Thank you for taking the time to share such a thoughtful and deeply personal review. We’re genuinely moved by your words and by the context in which this sale took place. What you describe was clearly an emotionally demanding period, and it means a great deal to know that, at a time of immense pressure, you felt listened to, supported and guided through to completion. Alison Whiteside will be incredibly touched by your recognition. Her ability to combine professionalism with empathy, persistence and clear communication is exactly what we strive for, and your experience reflects the very best of that approach. We’re pleased that her involvement brought momentum, reassurance and a sense that someone was truly advocating for you when it mattered most. Thank you also for your kind comments about Farrell Heyworth more broadly. We’re grateful you entrusted us with such an important sale, and we’re glad we could play a part in helping you navigate a very difficult chapter. Please accept our sincere condolences for your loss, and our thanks for sharing your experience so openly. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your kind feedback. We’re delighted to hear that Amy’s speed of service and clear communication made such a strong impression. It’s great to know you had an A+ experience, and we really appreciate your recommendation of both … More

Thank you for sharing such positive feedback. We’re delighted to hear how well supported you felt during your sale and that Alison Whiteside made such a meaningful difference throughout the sales progression. Her proactive approach, attention to detail and determination to keep everything moving are exactly what we aim to provide, so it’s great to know this translated into a smooth and reassuring experience for you. It’s especially pleasing to hear that nothing felt like too much trouble and that communication and follow‑up were handled promptly and clearly. Having someone who consistently chases answers and keeps all parties aligned can make a real difference, and your comments reflect that perfectly. Thank you again for taking the time to leave your review and for trusting Farrell Heyworth with your sale. We wish you all the very best for the future. Best regards Jeremy Collins Director Farrell Heyworth