Bridgfords Lettings Chorley reviews

★★★★★ 5/5

Google

Thank you for all your help & support Samuel & Katie for finding and helping me secure one of your rented properties. A completely stress free experience from the first initial phone call to moving into our perfect house. Every time I have contacted Bridgfords everyone has been polite and helpful (even arranged for some paperwork to be signed in Wales at another branch) I can’t recommend Bridgfords enough. 5star *****

Hanna · 14 June 2019

★★★★★ 5/5

Google

Recently purchased a property through Bridgefords, Chorley and can't rate them highly enough. Stephanie, in particular, was fantastic to deal with - from an early prompt to view the property knowing what I was looking for, to regular updates on a weekly basis and liaising with the vendor on my behalf. I highly recommend the team at Bridgefords.

Andrew · 13 June 2022

★★★★★ 5/5

Google

A big thanks to the team at Bridgfords Chorley. After being let down by another local agent they were a godsend. Cannot fault the service even in these current trying times. Response times to queries were great and the team communicated well with us during the sale. Will be using them in the future.PositiveResponsiveness, Professionalism

M · 25 August 2022

★★★★★ 5/5

Google

Emma and Louise were professional from start to finish. Communication was smooth, I can't fault the service. Thank you

Michelle · 13 June 2020

★★★★★ 1/5

Trustpilot

Avoid this company at all costs

This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.

Sandra · 27 April 2023

★★★★★ 1/5

Trustpilot

Neglecting tenants, unprofessional with AWFUL communication

AVOID AVOID AVOID1 star because it's not possible to give 0. I have never experienced such unprofessionalism in my life. *edit 2 years later in 2023 - still dealing with this issue.*- We were given an uninhabitable property to live in. (An emergency issue took over 30 days to be fixed causing a hazard to health and the property)- Out of around 8 issues logged on the portal, only 2 were fixed... one of them taking over a month.- Countless emails sent, to which we waited days and sometimes up to 2 weeks for a useless response, passed around from person to person, no one had any idea what they were doing.- We resulted in ending the tenancy early due to a breach of contract from the estate agents/landlord side.- We moved out of the property over a month ago and we have had no contact since. We are unable to get in touch with them.- We have not heard anything about our deposit being returned.I could honestly go on for a short book's length, but it gets too in-depth for a review platform. My simple advice is to save yourself the hassle.*This is my personal experience with the Middlesbrough Branch*

Bethany · 20 April 2023

★★★★★ 5/5

Trustpilot

Chris from Marple Bridgfords!

Chris from Marple Bridgfords!! Chris answered every email I had within 24 hours. He was very understanding about our position during the sale and went above and beyond to speed our sale up when the vendors were dragging their feet! He also kept on top of both ours and the vendors solicitors to keep things moving! Every question I had Chris answered and wasn’t bothered when I kept mithering! He also, rung up to see how we were getting on with the move, which I thought was a very kind gesture! Very happy with Chris’ work with helping us buy a house!

Rachael · 12 April 2023

★★★★★ 1/5

Trustpilot

The worst experience I have ever had…

The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.

Simona · 4 March 2024

★★★★★ 1/5

Trustpilot

Avoid this agency by all means

Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.

Collins · 5 April 2023

★★★★★ 1/5

Trustpilot

Worst renting experience in our lives.

Worst experience we’ve ever had as tenants. We rent a property from Bridgfords lettings Durham Branch. We’ve rented property for many years but have never been in this situation before. We’ve been living without hot running water for months now (comes out the tap like ice). The boiler stopped working in December. Bridgfords sent out an engineer who got the central heating working but couldn’t get the hot water to work. The engineer told Bridgfords that the boiler needs replacing. They still haven’t replaced it. To top it all, they’ve been deceptive in the emails they’ve sent, stating in February that they’d contacted an engineer to fit the boiler and that we should “look out for our phone ringing” only to be now told that they’re “waiting for a cheque to clear”.I can only think the 2.5 stars is because shortly after moving in they badger you with emails to give them a Trustpilot review before you’ve had a chance to see their true colours. Appalling, not worth 1 star.

Paul · 31 March 2023

★★★★★ 5/5

Trustpilot

Used Bridgfords Wakefield for Lettings and a Sale

Used Bridgfords Wakefield for Lettings for 13 years and found them very professional throughout. Sold the flat thru their Sales Dept in the last 4 months and again they were excellent. They sorted problems which I was unable to deal with as I was out of area. Sarah Bath and Vicki Fraser were excellent

Customer · 6 June 2018

★★★★★ 5/5

Google

Knowledgeable and supportive staff who we have found extremely helpful in both purchasing and letting departments. Wouldn't hesitate to recommend Bridgefords Chorley branch.

Brian · 14 June 2017

★★★★★ 5/5

Google

Sale handled in a timely manner and very efficiently and at a competitive rate - all staff in branch friendly and approachable - excellent communication - would definitely recommend - special mention for Jane, she kept me updated throughout

Bob · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent service throughout the whole…

Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend

Lauren · 5 June 2023

★★★★★ 5/5

Google

The Bridgfords team were super helpful! Always quick to answer questions and concerns and worked so hard to get everything sorted for my new tenancy even during the holiday season! It was so appreciated

Alex · 13 February 2024

★★★★★ 5/5

Google

The best decision I mad was to engage Bridgfords my Letting Agents. They take care of everything and the staff are all are extremely helpful and efficient.

Janet · 25 June 2024

★★★★★ 5/5

Trustpilot

First home - couldn't have done it without them!

I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x

Leah · 28 January 2023

★★★★★ 5/5

Google

The Lettings team at bridgfords have been fantastic, helping me find & secure a rental property for my family. The team were friendly, professional & knowledgable. The customer service they provided was excellent, they were an absolute pleasure to deal with.

Dawn · 17 August 2023

★★★★★ 1/5

Trustpilot

Seems this company has teamed up with…

Seems this company has teamed up with Rise letting agency another awful local Durham agent who also fails to respond to complaints and have zero professionalism.

Florence · 1 September 2025

★★★★★ 5/5

Google

After renting out our property for over 8years using the brilliant team at bridgfords lettings in Chorley we decided to put the house up for sale during lockdown. After talking to Louise and Steph we put the property in their hands and it sold in under a week. Excellent service and communication.PositiveResponsiveness, Professionalism

Dorothy · 13 June 2022

★★★★★ 1/5

Google

They made me rent from a scammer at 190 darley avenue. Avoid that property. That property is not worth renting. My worst regret ever

Akua · 25 July 2024

★★★★★ 5/5

Google

Had a great experience selling our house with Bridgefords. Really responsive and excellent customer service. Lauren who works there went over and above to make sure everything went as smoothly as possible. 10/10 would use again. Thank you!!

Tom · 12 April 2025

★★★★★ 5/5

Google

I rented with Bridgfords and I had the pleasure of Lyndsy + Katie, they dealt and liased with myself and the landlord perfectly and helped me out with my property issues. 100% would return and felt like I’ve made friends, even dealt with the sales team who are also just as good!:)

Harry · 13 June 2022

★★★★★ 1/5

Trustpilot

Beware

Beware! If you are a first time buyer bridgfords Stalybridge will not let you buy a property unless they do a mortgage through them, they are not interested in anything other than selling you a mortgage and the rates they offer are rubbish, they just offer the one which pays them the most comission! They are also rude and ignore calls and emails AVOID

Geoff · 9 February 2024