Every review we hold for the Chorley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThanks to Bridgfords estate agents for ensuring that my house purchase completed before Christmas. They have a great team, Louise, Natalia, Jane and Emma, who goes above and beyond when trying to get a result. Thanks also to Gemma at Country Wide Morgages for dealing with that aspect of the purchase!
Paul · 14 January 2024
Agent replied · 12 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought through Bridgfords. They were fantastic from start to finish. Let us know straight away about a property that had come on with them that they thought we might like. As we had registered with them they got us round to view before it had even gone online. We then had a tight deadline to complete by which they fought tooth and nail to make sure we met. Thanks so much bridgfords for all your help in achieving us our dream home.
Kirsty · 13 June 2020
Agent replied · 12 June 2024
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleJust sold my house through Bridgfords, I can highly recommend them. EMMA was my personal advisor she kept in contact weekly or after a viewing . Not only did she sell my house but she helped me find another, although I did find one through another estate agent Emma helped me with the purchasing of this property. Nothing was to much trouble for her and I could not have fought my way through all the paperwork I had to complete without her she is a credit to Bridgfords .. so if you are looking to sell you property definitely use BRIDGFORDS you will not be disappointed.
Chrissy · 13 June 2020
Agent replied · 12 June 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 1/5
TrustpilotTerrible communication, valuations and organisation.
We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.
Alice · 29 February 2024
★★★★★ 1/5
TrustpilotDont Waste Your Time
I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.
Zehran · 17 February 2024
★★★★★ 1/5
TrustpilotHorrendous experience with Bridgfords…
Horrendous experience with Bridgfords as a buyer. While being shown a property by Bridgfords in Knaresborough, we were told by the estate agent that there is no need to do a survey on the property as the previous interested party had done one and there was nothing to worry about. I found this very unprofessional and alarm bells were ringing and rightly so as it later turned out that the house was built from a non-standard construction. At a later date we viewed another property with Bridgfords and this time communication was a serious issue, it was extremely difficult to get hold of anyone in the office, often we would call and the phone would be picked up and then instantly slammed down, we would walk past the office and see plenty of staff in the office and our calls being ignored. We ended up missing out on the property as we were simply unable to get through to them. Overall, an extraordinarily poor experience.
James · 15 February 2024
★★★★★ 1/5
TrustpilotNot a great experience
We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.
Honest · 8 September 2025
★★★★★ 5/5
GoogleWe recently moved to the UK and Bridgfords was really helpful in helping us settle into our first home here. Very supportive and helpful team, answered all calls, was never late and very professional. Many thanks to the staff, Katie, as well.
Money · 5 June 2024
Agent replied · 12 June 2024
Thank you for sharing your positive experience with us! We are delighted to hear that Katie and our team were able to assist you in settling into your new home smoothly. We appreciate your kind words and look forward to continuing to provide excellent service. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDo not trust them, they will rob you blind
Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!
Natalie · 26 January 2024
★★★★★ 1/5
TrustpilotZero engagement for deposit return
My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.
Katherine · 26 January 2024
★★★★★ 5/5
TrustpilotWe highly recommend Bridgfords
We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.
Mr · 23 January 2024
★★★★★ 5/5
GoogleBridgfords Lettings. Agents were always been helpful and supportive.
Belle · 13 June 2023
Agent replied · 12 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey are amazing! Always responding quickly and efficiently and I never have any issues. I would recommend Lyndsy, Katie and the team at Bridgfords Chorley to anyone thinking of renting their property.
Emily · 14 June 2019
Agent replied · 12 June 2024
Hi Emily
Thank you very much for this 5* review and recommendation! I am delighted to hear that Lyndsy, Kate and the team have provided such good service!
Kind regards, Jake
★★★★★ 5/5
GoogleI have dealt with many Bridgfords branches through work, along with various other estate agents, and I've found them to be top quality, and excel in customer services! They keep you updated each step of the way and go above & beyond to assist in any way they can! I can't praise them enough and regularly reccomend them to family, friends & tenants through work. In particular for me, Lyndsy McGlade, from the Chorley branch at the time was professional, yet friendly and it's rare to get a full team of people, also like her :) Thanks guys & keep up the great work x
Cinzia · 14 June 2019
Agent replied · 12 June 2024
Hi Cinzia
Thank you very much for this review and the 5* rating! Great to heat that Lyndsy and the team have provided such good service!
Kind regards, Jake
★★★★★ 5/5
GoogleWe chose the Chorley Branch as our late Mother had long standing connections with Banks and Solicitors in the town.We did consider other Agents but liked the positive and enthusiastic attitude of The Manager and her staff.Equally important was the in-house connection with the Conveyancing Company recommended. The early sale was achieved from the considerable interest in the property generated before the property was ready for market.Price achieved from a seamless process with the Agent managing bids from a number of parties.Email updates really helpful.Calling with 2 bottles of Champs as a Personal thank you.!!
Geoff · 14 June 2019
Agent replied · 12 June 2024
Thank you Geoff for such a wonderful 5* review and I am really pleased to note that our local Chorley team did not disappoint in any way. I am also certain that they will willingly accept your kind gesture.
Best wishes and kind regards, Scott
★★★★★ 5/5
GoogleYes!!! 5-star rating for Stephanie who really went the extra mile in her efforts to help me find my ideal new home. Nothing was too much trouble and she gave me lots of new information as I got to know what is a totally new area of the UK for me. Steph must be a very highly valued member of staff and if everyone else at Bridgfords is of the same calibre then it is certainly an agency that deserves recommendations.
Gwen · 14 June 2019
Agent replied · 12 June 2024
Thank you Gwen for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
★★★★★ 5/5
GoogleWe recently rented a property through Bridgfords - our landlord used them as a tenant finding service. We phoned and arranged a viewing of the property very quickly and they turned up on time and armed with the information we would need to rent. The documentation was processed quickly and we got the keys as soon as was possible. They even travelled to our local office to meet with us for us to sign the paperwork. We were so impressed. Thank you for great service :)
Kelly · 14 June 2019
Agent replied · 12 June 2024
Hi Kelly, thank you for your kind words and 5* rating. So pleasing to read you received a wonderful service. All the best in your new home, Mark
★★★★★ 5/5
GoogleAfter deciding to leave a different estate agent who had listed my property for over 6 months with no success and terrible service all round we were contacted directly by Louise in the Chorley office. Louise offered a home visit and within 2 days our house was on the market and viewers had been booked. This was an absolute breath of fresh air for me and my partner compared to the service we had experienced with the online estate agent we had previously been with.
Bridgfords in Chorley have provided me with a truly first class service throughout the sale of our property. I cannot fault their determination, the effort they put in to proactively sell a property is second to none. The property brochure and the online listing that Bridgfords produced were of excellent quality, and the photographer they provided to take pictures of the property was an absolute gent.
Big thanks to all those in the office who have helped, Louise, Emma and Laura have looked after us in a friendly and professional manner since day one. Phone calls are answered within 2 rings, and we have had regular text updates/phone calls keeping us up to date with what is happening with the property. My only regret is not choosing Bridgfords in the first place, I cannot recommend them enough. Big thanks once again!
Alex · 14 June 2019
Agent replied · 12 June 2024
Alex, your recommendation and 5* rating is very much appreciated. Your glowing words will be passed to the branch. Thank you, Mark
★★★★★ 5/5
TrustpilotGreat company to deal with very…
Great company to deal with very professional couldn't help me enough would definitely recommend.
Mrs · 15 April 2026
★★★★★ 5/5
GoogleGreat service from Lyndsey and Katie. They know their stuff! I was very impressed with the details they provided about letting my property. Also their response times getting back to me with my queries was second to none. I looked at other letting agents before I chose Bridgefords but these came out tops! I'd definitely recommend!
Lynn · 13 June 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently bought and sold my house through Bridgford's I thought the service before during and after was absolutely excellent both from the Chorley Branch were Louise and Emma and Lisa from the Bamber Bridge Branch. I would have no doubts about recommending anyone else to use Bridgford's in the future. The marketing, viewings etc were all really well done Thanks again.
Christopher · 14 June 2019
★★★★★ 5/5
GoogleAlways dealt with Lyndsey and Jane! Absolutely fabulous and friendly, would be happy to help anyone. 🤗 …
San · 13 June 2022
Agent replied · 12 June 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I both dealt with Maria for our mortgage and our life insurance policies. The advice we received was excellent, the mortgage we got was perfect for us and Maria was very helpful when it came to finding the best deal for us.
I would highly recommend them, and if you need mortgage advice then you can't do any better than speaking to Maria.
Derek · 14 June 2016
★★★★★ 5/5
TrustpilotBridgfords Denton team was extremely…
Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.
Oleksandra · 5 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.