Bridgfords Lettings Chorley reviews

★★★★★ 5/5

Google

Delighted with the enthusiasm of all the team involved in selling my property. Viewings were arranged very quickly and the property was included in an open viewing within a week of being on the market. What could been a difficult process due to other parties involved, the sale went through as scheduled due to their persistence and hard work. I was also impressed with communication from the branch as I was out of the country with work during most of the sale.

Peter · 14 June 2016

★★★★★ 5/5

Google

We would just like to say how professional all the staff were at the Chorley branch, especially Simon and Louise. Nothing was too much trouble, even when it came to things to do with the sale of our old property in Stoke, (which was meant to be handled by another branch). Simon was constantly having his ear bent by myself and my partner with regards the purchase of our new home, he never got annoyed at the amount of phone calls or emails he received from us. We have now been in our new home for almost 4 weeks and we would like to say a big thank you to all involved in Chorley, would definitely use Bridgfords again, but wont as we are not moving again.

Des · 14 June 2016

★★★★★ 5/5

Trustpilot

Highly recommend

Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 26 April 2024

★★★★★ 5/5

Google

As a landlord with bad experiences with previous agencies & tenants I was very nervous about renting out the family property again. Lyndsy totally understood my concerns and went to great efforts to ensure we found the right tenant. The service she has provided has been excellent throughout the process, nothing was too much trouble. The whole process has been friendly, professional and efficient. Would highly recommend.

Cheryl · 17 August 2023

★★★★★ 5/5

Trustpilot

Bridgfords Denton

Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!

Gone · 24 January 2020

★★★★★ 5/5

Google

in 2020, during the pandemic, we need to move house and we found a lovely home to rent in Chorley. We contact Bridgsfords team and we were very welcome and had great experience with both, the agency and landlords. We are with them for 2 years and half and we are very happy with them. Whenever we need some support they promptly arrange to resolve/clarify our inquires... we recomend

Claudinei · 13 June 2023

★★★★★ 1/5

Trustpilot

Rip off Britain would have a field day…

Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea

Tony · 6 January 2026

★★★★★ 5/5

Google

Excellent service from start to finish, always there when needed, very knowledgeable and nothing was too much trouble. Thank you Brigfords for ensuring the sale of the house went through so quickly and easily.PositiveResponsiveness, Quality, Professionalism, Value

R · 13 June 2021

★★★★★ 5/5

Google

Amazing service - thanks so much to Emma for making a stressful process so much easier by being so great!

Rach · 13 June 2023

★★★★★ 1/5

Trustpilot

They are shocking

They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath

Finn · 2 September 2024

★★★★★ 1/5

Trustpilot

they say they are going to call you…

they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company

Michael · 1 April 2026

★★★★★ 5/5

Google

Steph has been an absolute pleasure to deal with and very professional. An asset to the company. Thank you for all your help Steph look forward to working with again in the future. 5 star ⭐️PositiveProfessionalism

Marie · 13 June 2021

★★★★★ 1/5

Trustpilot

4th tennant same issues- damp, mould, negligence

I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.

Robin · 7 August 2024

★★★★★ 5/5

Google

Excellent service from the team . Emma Mudd was very helpful and kept us informed all through the process.

Stuart · 13 June 2023

★★★★★ 5/5

Google

Katie and Lyndsey were very professional and easy to deal with when we were setting up our tenancy agreement

Gavin · 13 June 2023

★★★★★ 5/5

Google

Absolutely brilliant letting agent, everyone I've dealt with have been very kind, helpful and professional. Lyndsey, Adrian and Katie at Chorley really went above and beyond for me, they're committed to their jobs and Im very thankful. I would definitely recommend using this estate agent. The house I've secured through them is also really nice. Thanks again!

Jay · 13 February 2024

★★★★★ 4/5

Google

Selling our house after 37 years and the staff at Bridgfords Chorley guided us all the way through. They continually kept us up to date with the process and offered good advise when asked. Emma especially kept chasing all the relevant parties and made sure there weren’t any delays that couldn’t be sorted quickly. Would just like to say thank you.

Frank · 15 November 2023

★★★★★ 5/5

Trustpilot

Chris Parkin was my mortgage broker

Chris Parkin was my mortgage broker, really helpful I had been told from another company that I would not be able to get a mortgage, Chris went above and beyond to make it happen. We had issues with the lender taking unnecessary time on some issues Chris chased them everyday and I am now in my lovely new home. I will definitely recommend Chris in the future.

Amanda · 10 June 2021

★★★★★ 5/5

Google

Excellent service from the brilliant team at bridgefords Chorley. Helpful and kind and not only sold our former home in double quick time but also found us the wonderful property we now call home. Thank you to all the team.

Rita · 24 November 2024

★★★★★ 1/5

Trustpilot

Awful customer service

Awful customer service, do not respond to emails, make you feel like an idiot on the phone for asking questions after not getting responses. absolutely gutted that I have to deal with this company.

Sarah · 20 January 2026

★★★★★ 5/5

Google

Katie and Lyndsy went above and beyond to make our experience of renting a house smooth and enjoyable. From initial viewing with Katie to corresponding about paperwork, finances and little hiccups along the way (nothing to do with Brigfords), we felt looked after, valued and like they had our best interests at heart. There are plenty of other letting agents in this area, but I can honestly say I would only use Bridgfords.

Tim · 14 June 2019

★★★★★ 5/5

Google

I would just like to say that the staff at Bridgfords, Chorley are helpful and always pleasant. Special mention needs to be made for Emma who kept us in the picture every step of the way. I am missing her Wednesday catch ups. Happy to recommend them to anyone looking to sell their property in the area. Well done everyone. Sandra Rose

Sandra · 16 September 2023

★★★★★ 1/5

Trustpilot

made me complete 5 recaptchas to…

made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do

Nicholas · 13 August 2025

★★★★★ 1/5

Trustpilot

Just don't waste your time

If you want a company of people with minimal care for you and the process, who don't do what they tell you they are going to do, and then when you're trying to find out where things are up to, never answer the phone, Bridgfords are the one.

Jonathan · 2 September 2025