Bridgfords Chorley Sales reviews

★★★★★ 5/5

Google

Recently been through the process of buying a property through Bridgfords Chorley and have to say they have kept me sane during what is a stressful time. The manager Louise and senior negotiator Emma have been not only helpful but patient and understanding. Any questions or concerns, they’ve answered and reassured me during the whole process. Honestly would highly recommend them to anyone 😊

Siobhan · 10 July 2026

★★★★★ 5/5

Google

DREAM HOUSE BOUGHT!!! We saw a house nearly 2 years ago and when it came back on the market I immediately called Bridgfords and spoke with Emma. She instantly booked us in and we made an offer which was accepted very quickly. We had a long process and a few bumps in the road personally but Emma has helped and supported us through this move, she has been so patient and always keeping us up to date with any progress. Fantastic service and would definitely recommend her and her team to anyone :-)

Emily · 10 March 2026

★★★★★ 5/5

Google

We’ve had a really smooth experience with Cathy throughout the application process. She has been clear, responsive, and helpful at every stage, keeping us updated and making everything easy to understand. The process has felt straightforward from start to finish, and any questions we had were answered quickly. Overall, we really appreciate her support and professionalism and would happily recommend her to others.

Jake · 10 July 2026

★★★★★ 5/5

Google

Louise and the team did a great job selling a property for us. Unfortunately the initial sale fell through at last minute but within a matter of days they'd secured a new buyer. Louise kept me informed all the way through the process. Excellent service.

Andrew · 8 November 2025

★★★★★ 5/5

Google

From start the start of the process with Louise coming to value my house and how professional she was, it was really reassuring that they definately know what they're talking about. Emma saw the sale right through to the finish updating me regularly and doing most of the chasing of solicitors each side. Don't know what I would have done without her. Will not hesitate to used bridgfords in the future!

Beth · 10 May 2026

★★★★★ 1/5

Trustpilot

They lied in the contract and blamed it on a new staffer misunderstanding things

We viewed a property which had been vacant for months. The property was dirty, wallpaper falling off the walls, an outdated kitchen, carpets soo dirty and dump they stank, mould on walls, overgrown back garden, a lot rubbish in the back garden left by previous tenants that we had to hire a skip to get rid of it. Half of the light sockets in the house were not working (and the electricals failed the Electrical Installation Certificate), the showers in the house didn’t work, neither did the boiler. The windows all round the house are single glazed, even the front door had was missing the letter box and so just had a huge hole in it. After we had moved in we also discovered holes in the roof which birds use as nests, and a leaking ceiling in the living room of all places. The letting agent emailed us that the landlord was going to fix everything, listing down all the issues, this forming part of the contract. Some things were to be fixed before we moved in and others within the first month. They rushed us to move in, however, when we moved in Bridgfords refused to complete the list of works around the property, stating that it was a MISTAKE on their part by a new employee who confirmed the list of work to be completed when the landlord only said he’d think about it. When we decided we would move and they’d pay for moving costs for misleading us into a contract they were never going to honour, and after reporting them to our MP and the Council, the landlord decided to fix a few things around the house. After that, it was all to hell. We have written and called countless times and they still maintain they are not in the wrong, and the landlord refuses to bring the property to standards. By the way, everything in the property is from when the house was initially built, that should tell you the condition of the house. Currently, we’ve been without heating or hot water for nearly a month, and with the change in weather, we are all nursing colds. The Stove and sink also don’t work and the landlord has refused to fix either. I only wish we had looked at the reviews before going with this letting agent. They are incompetent, terrible customer service (one staff even swore at my mum), and just all around awful to deal with. Please don’t use them at all, there’s a reason they only have a 2 rating.

Iz · 6 October 2026

★★★★★ 5/5

Google

Fantastic team, everyone I worked with was always friendly, helpful, and always able to work around any issues or delays that came up. They made becoming a landlord for the first time quick and painless and explained everything thoroughly throughout, and were always available to answer questions at all stages of this process. Cannot recommend the amazing team enough! Looking forward to working with them in the following years! Special thanks to Lyndsy who explained everything so well and was always willing to answer any questions I had, and to Katie and Adrian who assisted in the smooth move in of the tenants!

Ben · 25 June 2024

★★★★★ 5/5

Google

The Bridgfords "Team" in Chorley are such a joy to work with. I initially contacted them 8 months ago and it was their business acumen that they made contact with me this year. Within a couple of phone calls Lyndsy was at the house (same day) to view and advise on the rental. Once the house was on the market they found a tenant that has successfully moved in. All within a few weeks. Lyndsy, Katie and Adrian in the lettings team are friendly, professional and respond to any communication within the same day. What a great "Team", "Thank You" Angie Cross

Angie · 25 June 2024

★★★★★ 5/5

Google

Emma gave me a excellent customer service. can not thank her and all the staff. can definitely recommend Bridgford's in Chorley nothing is to much trouble.

Anthony · 10 March 2026

★★★★★ 5/5

Google

We approached Bridgefords having had no success in securing a 6 month let. Most agents advised it would be very difficult to secure a 6 month contract. However, having been recommended by a friend to contact Bridgefords we did so and were not dissapointed. We received exceptional service from the team there, especially Katie and Lyndsy. Their positive "can do" attitude was very reassuring. They matched our needs perfectly which resulted in us signing a lease and moving in a few weeks later ! They supported us through out the application process providing clear guidance and kept us informed. Their customer service was outstanding and I would highly recommend to anyone looking to lease to go direct to Bridgefords.

Sylvia · 26 May 2024

★★★★★ 5/5

Google

Katie and Cathy were both brilliant. Great communication and made the process really easy. Would highly recommend.

Maxine · 10 May 2026

★★★★★ 5/5

Google

Our initial contact with Louise, Brigford's manager, was very positive. She gave us confidence that she and her team would be able to sell our property quickly. Within a week we had secured an above asking price offer! Jane was in charge of our sale and was exceptional. She is very professional, yet friendly, and was a great support to us throughout. She advocated for us unstintingly and kept us informed of progress at every stage. We will never forget her!

Cliff · 26 April 2024

★★★★★ 5/5

Google

had a great experience with Louise and Emma and the rest of the team at Bridgfords Chorley. all viewings were accompanied taking pressure away. got a sale through on our house and thd team have been nothing but supportive whole way through. highly recommend to use them. thanks to everyone at the team in Chorley!

Jo · 10 July 2026

★★★★★ 5/5

Google

What a great experience I have had with these agents. A massive appreciation to Scarlett for making it fun and easy for me for the duration of the house completion. Very lovely and professional couldn’t fault a thing with Scarlett. Will definitely purchase through yourselves again. Thank you again for the support. 😊 …

Sophie · 10 July 2026

★★★★★ 5/5

Google

Having just completed on my successful application for Tenancy following the recent and sudden death of both my Mum and Husband, I was taken through a journey of Care, Security and Understanding of the sudden Position I found myself in. It was my wish to move area to be closer to my daughters, when I was alerted to the ideal Property exactly where I was hoping to move to. I met up with Lyndsy McGlade, Senior Lettings Manager who showed me around the property and talked me through the process and in turn introduced me to Katie Summerfield, Lettings Negotiator, who took over the day-to-day step by step process from my application, all the relevant documents required, talked me through all the Checks, what was happening, when and why, requested and checked all my Documents, in fact, she thought of everything. Katie was and still is, as is Lyndsy, extremely professional and precise in everything they do. Nothing was or is too much trouble, and the advice and care continues to this day and onwards. Both Lyndsy and Katie are a perfect example of Professionalism, kindness and Customer Service at it’s best and I would have no hesitation in recommending Bridgford’s for anyone’s Letting Requirements. Thank you kindly for helping me move so painlessly into the next chapter of my life with my Girls. Sharon.

Sharon · 27 March 2024

★★★★★ 5/5

Google

I have rented with bridgfords for just over 5years, whilst saving for a deposit. I had been property hunting for some time with no luck using other estate agents, i found one with bridgfords which unfortunately did not go through, however Emma has been super proactive and kept me informed with new properties that suited my needs. Once the ball began to roll, she continued to support me through the whole process. Emma and the team ensured to keep communication with me, emailing or ringing me of every step. Couldn't thank them enough and also thank you to Gemma at countrywide mortgages for supporting me with the mortgage process!

Abie · 27 March 2024

★★★★★ 5/5

Google

A huge thank you to Bridgfords in Chorley for such a wonderful service! The team are fantastic, especially Jane, she is a credit to the team! Jane has been a great help throughout. Taking the time to start early and arrange viewings suited to myself and seeing to all aspects! She has gone above and beyond showing her passion and dedication to help people through the journey of purchasing a home! Great customer service throughout and a pleasure to speak to, especially with the updates! Overall a brilliant letting agent and one I’d recommend, everyone is very kind, helpful and professional. Thanks again!

Alieu · 27 March 2024

★★★★★ 5/5

Google

The process went very smooth, Cathy and team you are an amazing team keep it up. Good facilitators.

Joana · 10 April 2026

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 5/5

Google

There's a lot to do to get a property ready to rent out - especially when you live abroad like me. I therefore can't recommend the people at Bridgfords enough for going above and beyond to find contractors, cut keys, do the metre readings and finish all the little odd jobs that needed to be done before finding me some lovely tenants. Special thanks to Lyndsy and Katie who kept me informed at every step from 4000 miles away. I haven't even met them yet but I feel like they've become friends...

Sian · 17 June 2025

★★★★★ 5/5

Google

I’ve just re-let my property through Bridgefords, Chorley. Extremely happy with the speedy, competent and seamless process and would like to thank all the lettings team, in particular Cathy, Lyndsy, Katie and Racheal, for their dedication and advice throughout. I’m more than happy to leave everything to them and am more than confident in their professionalism. Thank you team!

Paul · 1 February 2025

★★★★★ 5/5

Google

Couldn't fault the team at Bridgfords in our experience to rent through them! Every interaction, from the initial showing to move in, was friendly professional and so helpful. They'd thought of everything with home move assistant systems and checklists to support us in our journey. Special thanks to Katie for being our main point of contact and patiently answering all of our questions and to Adrian for walking us through everything on move-in!

Madeline · 25 June 2024

★★★★★ 5/5

Google

Emma at Brigfords was absolutely brilliant. She kept us informed throughout the process of our purchase, calling us with weekly updates, which made everything feel so seamless. Each time we rang the office, Emma got straight back to us as promised. The rest of the staff were also friendly and helpful, creating a great experience overall. We would definitely recommend Brigfords. From Natalie & Dave :-)

D · 16 October 2024

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026