Bridgfords Chorley Sales reviews

★★★★★ 5/5

Google

I had a very good experience with Emma and her team in Chorley. I had no idea how buying a house process suppose to work and they helped me through all the time. It sale was quicker thanks for their effort and my solicitors. Since the first contact over the phone until the days I got the keys the girls always been super helpful, patient. Couldn’t recommend it more!

Heloísa · 20 October 2025

★★★★★ 1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

★★★★★ 5/5

Google

From start to finish they have been absolutely amazing! Taking the stress out of a stressful process! Huge thank you to Katie and Lyndsy for all your help and fantastic communication! Would happily recommend to everyone! Thank you!

Jonathan · 10 June 2026

★★★★★ 5/5

Google

The staff at Bridgfords are all very helpful, especially Emma who kept me informed and up to date throughout the entire house buying process.

Karl · 10 September 2026

★★★★★ 5/5

Google

Bridgfords have always gone above and beyond to accommodate our letting needs. All staff are welcoming, especially Katie Summerfield, who has been a star over the last 3 years. Don't hesitate to give Bridgfords letting your business!

Fi · 10 June 2026

★★★★★ 5/5

Google

Bridgfords were absolutely fantastic from start to finish and provided a professional service. Cathy and Katie were amazing and nothing was too much

Stacey · 10 September 2026

★★★★★ 5/5

Google

We have had an incredible experience through bridgefords. We found a beautiful home that we fell in love with- the viewing was quickly arranged within a matter of days, following this Katie helped us go through everything for the applications and paperwork, didn’t hesitate to anwser any of my 5000 questions and emails and has made the whole experience so easy considering we have a newborn baby at home she has just made this such a calm experience, she is super professional and friendly. we can’t thank her enough- we get the keys next week and we can’t wait to have a lovely home with our little family. Thankyou so much Katie for all your help and support with getting it all sorted- wholly recommend using bridgefords.

Charlie · 10 July 2026

★★★★★ 5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

★★★★★ 5/5

Google

We have been renting a place in Buckshaw Village through that agency since 2018. We experienced some minor issues at the very beginning, but the service improved drastically after that. Overall, a great experience. We are especially happy with our assigned agent, who is Cathy Conroy for a wile now, very responsive and she always does her best to get things done as soon as possible (for example fixing, or changing equipment, providing necessary documents, keep in touch with landlord, etc). All in all, very good!

Antal · 10 June 2026

★★★★★ 5/5

Google

Bridgfords Chorley were wonderful right from start with a great video to help sell the house, then constant support from Emma right the way through the stressful process. I really can't thank Emma enough. Highly recommended company, these guys know what they are doing.

Kaz · 10 March 2026

★★★★★ 5/5

Google

I can’t stress highly enough the professionalism of Kathy, Katie & Lyndsy at Bridgefords in Chorley. With the rent reform coming into effect I was very particular in the type of tenants I wanted. They followed my instructions to the letter and delivered. The after care service is where I have been let down in the past, but they didn’t disappoint. Everyone can sell services and but not everyone can deliver. These ladies I would highly recommend

KISHOR · 10 June 2026

★★★★★ 5/5

Google

I have been a tenant of Bridgfords for some time and have recently moved into a new property. The service received from the team is outstanding. They are consistently helpful, friendly and listened to what I needed. I would highly recommend. Thanks to Katie for always finding me the perfect property and the team for looking after me so well.

Rachel · 17 September 2025

★★★★★ 5/5

Google

Cathy was superb from the outset, she kept the process simple, was extremely polite and has an infectious energy. It was a pleasure

Graham · 10 July 2026

★★★★★ 5/5

Google

I have just sold my property with Bridgfords and Emma was absolutely amazing! Emma kept in regular contact, was extremely knowledgeable and always professional and helpful. I honestly don't think we would have got through it without Emma's driving force. Thank you!

Lara · 10 February 2026

★★★★★ 5/5

Google

Really great experience with Bridfords. First rental property and Katie made it an absolute breeze for us from the very beginning! Cannot thank her enough, she’s a star. Highly recommended!!

Shelby&Robyn · 10 May 2026

★★★★★ 5/5

Google

I rented my house in Chorley out via Bridgfords from 2014, and sold it Dec. 2025, again through Bridgfords. The quality of service, communication, thoughtfulness etc during all of that time was exceptional- thank you so much Louise(s!), Emma and Lyndsy!

John · 10 February 2026

★★★★★ 5/5

Google

We have just bought a house through Bridgfords, Chorley office and had superb service from Emma Mudd. The purchase took a long time and we had already moved out of our home so stressful to say the least. Emma was amazing, kept us informed and was friendly and professional at all times. A lot of hard work was put in to finally get us into our new home. A big thank you to Emma and her team.

Liz · 18 January 2025

★★★★★ 5/5

Google

6 months ago I registered my property to rent with Katie at Bridgefords in Chorley. I was rather nervous as the property I was registering to rent was my own home rather than a buy to let. Katie was great, she was really chatty and friendly and gave me lots of reassurance around the tenant screening process. I felt she genuinely cared about finding me the best possible tenant and trusted her judge of character to select a great couple for me. The entire process has been seamless, I’m delighted with my tenants. They have always paid me on time and Katie has been helpful throughout the process. Thank you again Katie for all you help!

Vanessa · 25 November 2024

★★★★★ 5/5

Google

Excellent service. I was very well looked after by Cathy and another member of the team who's name escapes me. The whole process was fast and efficient. They where also very accommodating with my busy work schedule too, I have many thanks to give to Cathy and the team there at Bridgfords.

Jordan · 19 October 2025

★★★★★ 1/5

Google

"Avoid Bridgfords Buckshaw Village at all costs. Absolute shambles and zero professional integrity. I had a viewing confirmed for 3:00 PM today. Despite the severe weather/storm, I drove 30 minutes with my family and dog, only to be stood up. I even received an official SMS reminder at 1:00 PM, yet when I arrived, the house was empty. When I called the office, they claimed a mortgage adviser had ‘verbally’ cancelled it (which is not his job) and then told me the house was already sold. The worst part? When I told the agent I was going to complain about this complete lack of communication, she actually laughed at me over the phone. Disgraceful service, hazardous lack of communication, and utterly rude staff. If you value your time and want to be treated with basic human respect, go elsewhere." Update (14/03/2026): "Following your response, I have now sent a formal complaint to the Connells Group review team as requested. I have provided the SMS evidence showing a confirmation was sent at 1 PM today, contradicting the branch's excuse. I am now waiting for a formal explanation as to why your staff found it appropriate to laugh at a customer’s frustration after a 30-minute drive in hazardous storm conditions. I will update this review once I receive a response."

Spring · 10 April 2026

★★★★★ 5/5

Google

Big thank you to Emma and the team at Bridgefords Chorley for all their help in the recent sale of our property. Your expertise and support throughout was invaluable. Highly recommend them.

Elaine · 10 April 2026

★★★★★ 5/5

Google

Absolutely fabulous service from Bridgfords! Emma who looked after us throughout our sale process was amazing, so supportive throughout. Emma rang us up weekly with updates and was always happy to answer any questions and chase up solicitors. I would highly recommend them to anyone wanting to sell their property. In the unlikely event of us wanting to move again I would absolutely go with Bridgfords again. Fantastic and professional company.

Julie · 10 June 2026

★★★★★ 5/5

Google

We had a great experience at Bridgfords finding a rental property from start to finish. They were super helpful when booking a viewing and fitting it in with our schedule. Our journey wasn’t smooth during the referencing process but Lyndsy was always super helpful and supportive and worked really hard to make sure we found a solution. She was great at keeping in touch with us throughout this process and communicating any updates. The whole team have been brilliant and I could not recommend Bridgfords Chorley enough for anyone looking to rent!

Ellie · 3 November 2024

★★★★★ 5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025