Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
The team at Waterfords was excellent from the start. they were professional and led from the beginning with a clear understanding of the market and the price we can get.
Mr · 30 August 2016
Agent replied · 15 June 2024
Dear Sir, Thank you very much for sharing your experience with us, it is greatly appreciated! It's fantastic to hear that our agents are doing a great job for our customers, so thank you very much for letting us know about it. I'll be sure to pass your comments onto our Yateley team!We wish you all the best for the future! Kind regards, Waterfords.
★★★★★ 5/5
TrustpilotThe whole Waterfords team were very…
The whole Waterfords team were very helpful and patient. Both Sarah and Shaun of their Yateley office deserve a special mention for their help and support.
Stuart · 6 November 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a positive review. We really appreciate your kind words about our Yateley team.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotBuying or selling
I have used Waterfords a number of times recently (both buy and selling) and I would have no hesitation recommending them - thoroughly professional and hard working.
Customer · 19 January 2024
★★★★★ 5/5
TrustpilotThe team were great from start to…
The team were great from start to finish. Joe really helped push through the sale, keep the chain updated and held it together so very grateful to him!
Deborah · 2 October 2018
Agent replied · 15 June 2024
Dear Deborah.Thank you so much for your review of the Camberley Sales Team. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotI was very impress with MATTS & ISSY at…
I was very impress with MATTS & ISSY at waterford ,they very friendly ,helpful at all the time .they behaved professionally at all the time
Jaleh · 13 March 2020
Agent replied · 15 June 2024
Hi Jaleh, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to Matt & Issy. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotWell done
I found the staff of Waterfords very professional and helpful. They did what they said they would do and I would like to thank them. Well done.
Lyn · 26 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotThank-you Michael Thomas! ***5 STAR!!!***
A big thank-you to Michael Thomas for supporting my transaction through to exchange. Really pleased with the level of customer service received and thankful for the support.
RM · 19 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotEfficient
Efficient, easy to engage with, fantastic attention to detail both before and after the offer was accepted. They were recommended to me and I now know why!
SA · 21 February 2019
Agent replied · 15 June 2024
Dear Customer,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received from our team. We will pass the feedback onto them. Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotDespite the various ups & downs…
Despite the various ups & downs associated with moving house the Waterfords Fleet team put in some tremendous effort to eventually get us over the line. Much appreciated!
Mr · 12 June 2018
Agent replied · 15 June 2024
Dear Mr. & Mrs. Duff,We are so pleased to hear what great lengths the Fleet team went to to get your property sold!Thank you for taking the time to leave your feedback.All the best for the future.Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotVery pleasant experience from start to…
Very pleasant experience from start to end. The agency is very professional and punctual when dealing and answering any queries we may had. Would recommend 100%.
Jeffrey · 19 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotFirst class service
Been using Waterfords lettings dept for a number of years and I would not hesitate to recommend them. They have gone above and beyond what I expected.
Neil · 7 February 2019
Agent replied · 15 June 2024
Dear Neil,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are so pleased to hear that our Lettings team is providing you with an excellent service. We look forward to working with you for many years to come.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotHad a really good experience with Matt
Had a really good experience with Matt, would highly recommended he was able to answer all of my questions and enquires. Gave an excellent service
Sophie · 8 January 2020
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a great review. We really appreciate your feedback and will pass on your lovely comments to Matt . Do let us know if there's anything else we can help with.Kind Regards,Caroline PitcherMarketing Manager
★★★★★ 5/5
TrustpilotWe had a great experience with Matthew…
We had a great experience with Matthew Blackman. Extremely helpful, flexible and kind all the way, we would highly recommend him. With best regards, Peter
Peter · 29 December 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a great review. We really appreciate your feedback and will pass on your lovely comments to Matt . Do let us know if there's anything else we can help with.Kind Regards,Caroline PitcherMarketing Manager
★★★★★ 5/5
TrustpilotThe eaay part of the process.
Waterfords were quick to resolve any issues I had and kept me well informed at all times. They are friendly and professional and I would recomend them to everyone.
Rob · 8 December 2016
Agent replied · 15 June 2024
Dear Rob K,We are so pleased to hear that you had such a good experience with our team in Fleet!Thank you very much for taking the time out to leave us such a lovely review and recommendation! - I have passed your comments on and everyone would like to wish you a Merry Christmas and all the best for the New Year!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotVery well cominication
Very well cominication . Nice and good explanation .Very happy with Waterford Yateley.. Thank you very much for everything.. well done ..
Customer · 11 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to our team in Yateley.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent service.
Lovely staff who handled my search for a new home. They were very professional yet empathic while taking me through the entire process. Weldone Matt and Chilton.
Barbara · 10 November 2018
Agent replied · 15 June 2024
Dear Barbara,Thank you so much for your positive review of the service you received from our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotI had such a good experience with agent…
I had such a good experience with agent Raymond Veljkovic, he provided professional and prompt services, will definitely work with waterfords again in the future.
Chris · 17 November 2019
Agent replied · 15 June 2024
Thank you so much for your lovely review of Ray in our lettings team. We will be sure to pass on your comments. Let us know if there’s anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotFantastic Estate Agent
Have been incredibly helpful from the start. Always get back to you quickly. Very professional service, fantastic communication throughout. Very pleased to be buying through this estate agent.
Emma · 9 January 2018
Agent replied · 15 June 2024
Dear Emma,Thank you for leaving a five star review for our Fleet team!We are pleased that you found them incredibly helpful and prompt to return your phone calls.All the best with your new home.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotHighly recommended
Very professional, friendly and without the usual attitude of estate agents. Definitely compensated for all other experience I had in the past with estate agents. Respectful and with ethos!
Natasha · 14 June 2016
Agent replied · 15 June 2024
Dear Mrs. Kindyni Koukoumaki,Thank you so much for sharing your experience buying a property through Waterfords.It is great to hear that we stood out against other agents you have previously been in touch with! I have passed on your comments to our Camberley team who were delighted to work with you and wanted to wish you all the best for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotHis very good and really great…
His very good and really great experience and service . Many many thanks .
Alan · 14 April 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotMatt Blackman and Chilton at Waterfords…
Matt Blackman and Chilton at Waterfords have been excellent lettings consultants. I am very satisfied in the way they handled my case, with great professionalism and enthusiasm.
Elena · 17 August 2018
Agent replied · 15 June 2024
Dear Elena,Thank you for your review about our Surrey Lettings team. We are pleased to hear that you had a such positive experience with Matt and Chilton and they are very grateful for the feedback. Please let us know if we can be of further assistance.Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotFlat Sale
Been on the market for a while, with other estate agents. Went with Waterfords, still took some time but we eventually got there and they were great throughout.
Sam · 20 July 2017
Agent replied · 15 June 2024
Dear Sam Wilson,Thank you for taking the time to leave our Fleet team a brilliant review!We are so pleased the team provided you with such great service throughout the sale of your flat!Once again thank you for your feedback and if we can ever be of assistance again please don't hesitate to get in touch!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotMatthew at Waterfords has made the …
Matthew at Waterfords has made the process very straight forward. He has always been professional, honest and very quick to return calls and emails. Great service all round.
Bonnie · 19 July 2017
Agent replied · 15 June 2024
Dear Bonnie Simester,Thank you for leaving Matthew Stewart in our Sunningdale team a 5 star review!It is lovely to hear that throughout the sale of your property you received professional, honest and great service all round! From Matthew and the team in Sunningdale we appreciate your feedback and send our best regards for the future!All the best, Waterfords.
★★★★★ 5/5
TrustpilotFantastic service
We were very happy with the Waterfords, all their staff and especially with our agent Iman, she was very professional and always helpful. Thank you.
Ivaylo · 21 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
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