Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery professional service!!
We have had very professional,Courteous & friendly advice from Darren Walter & his team in your Camberley branch. Thank you for helping us sell our property would certainly recommend choosing Waterfords Camberley!!
Mr · 9 July 2016
Agent replied · 15 June 2024
Dear Mr. & Mrs. Dixon,Thank you so much for your lovely review and recommendation!It is wonderful to learn that you enjoyed your experience with Darren Walter and the Camberley team as much as you did. Your comments will definitely be passed on to the office and we all wish you the absolute best for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotWe found Michael Thomas very…
We found Michael Thomas very professional and tougher in his approach .He put us at ease and would recommend Waterfords Estate Agents
Robin · 30 June 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Michael. We pride ourselves on doing everything we can to take the stress out of moving so hearing your words about putting your at ease is great to hear.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
Trustpilot5 Star
We would like to thank all the team at Waterfords Camberley, for a 5 star service recently received. They managed to obtain a great offer in a difficult market. Great job
Stuart · 20 November 2017
Agent replied · 15 June 2024
Dear Stuart Potter, Thank you for writing such a brilliant review for our Camberley team, We are delighted to hear that they delivered a 5 star service especially in times such as difficult market. Our team here at Waterfords always make sure they are delivering the best service at all times. Thank you for taking the time to write a review. We wish you all the best in the future, Kind regards, Waterfords,
★★★★★ 5/5
TrustpilotFriendly and Easy to deal with
The representative of this company who showed me houses for viewing was very professional, friendly and just happy to answer all my questions. Highly recommended!
Cherry · 15 October 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to the Yateley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotWaterfords were very helpful throughout…
Waterfords were very helpful throughout our purchase. I felt our concerns were taken into account and action was taken by Waterfords to keep the transaction moving through to exchange.
Miss · 15 April 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. Is there anything we could have differently to make our service 5 stars to you? If you'd like to give us further feedback I'd be happy to hear your suggestions on the email address below. Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotHad a viewing with Raymond Veljkovic…
Had a viewing with Raymond Veljkovic and he was very accommodating. He was also very quick on giving updates regarding our concerns and requests. Job well done!
RHEA · 25 February 2020
Agent replied · 15 June 2024
Dear Rhea, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to Ray. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotRay really cared to find me my perfect…
Ray really cared to find me my perfect place to live. He is very knowledgeable and I trusted him a lot. Would highly recommend on this basis
Alex · 19 February 2020
Agent replied · 15 June 2024
Dear Alex, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to Ray. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 4/5
TrustpilotWould recommend
I found the staff to be quite efficient, the process was not always smooth sailing but where problems arise the staff were very proactive in resolving them in a timely manner.
Nekeisha · 26 August 2017
Agent replied · 15 June 2024
Dear Nekeisha Pope,Thank you very much for taking the time out to leave us a review.We are thrilled that you found our staff proactive and efficient but we are sorry that we didn't achieve 5 stars from you on this occasion.If there is anything you feel we could have particularly improved on, please feel free to e-mail us at customerservices@waterfords.co.uk.Kind regards,Waterfords.
★★★★★ 1/5
TrustpilotCompletely messed around by this estate …
Completely messed around by this estate agents .Miss representation by this team led to the collapse of our move . One star is s star too many. Avoid , Avoid ,Avoid
Henry · 23 August 2017
Agent replied · 15 June 2024
Dear Henry,Thank you very much for your review and we are sorry that you believe to have had such a poor experience with us.I have done some investigating with the branch manager and I understand the circumstances surrounding your complaint revolves around a particular property where, unfortunately, the vendor decided to proceed with another buyer instead of yourselves in the initial instance but then, as those buyers withdrew, wanted to reconsider your offer but by then you informed us you were pursuing a different property.We are very sorry that you feel this wasn't dealt with appropriately but we wish you all the best with your current onward purchase.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotEasy experience
Had an amazing experience dealing with Waterford’s to get my first flat, was dealt with by Matt and made the whole experience stress free and extremely easy to understand.
Sam · 15 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotYateley Waterfords
Liam from Yateley Waterfords was helpful, reassuring and good at his job and customer service. Nothing was too much trouble.
Janice · 22 October 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Yateley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotSo helpful and efficient dealt with…
So helpful and efficient dealt with matt there couldnt of asked for a better person so helpful couldnt reccomend them enough
Kane · 18 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Lettings Team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotTom and George provided an excellent service
Tom and George provided an excellent service in dealing with the sale of our property. Their communication was prompt and their manner friendly but professional.
Simon · 3 September 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to the Chobham teamPlease do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent service provided by Liam
Excellent service provided by Liam - could not fault his passion and determination in helping us find a home
Mr · 29 November 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Liam. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotThey are definitely professionals in…
They are definitely professionals in their field. The service here is at the highest level. They really know their business.
Tanya · 30 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotHelpful and Professional!
The staff were always very contactable and helpful if had any issues or questions. Brittany in particular was professional throughout.
Josh · 29 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic. If there is anything we could have done to make the service a five star experience, then please do let us know.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotThis has been a very easy and smooth…
This has been a very easy and smooth arrangement, very professional and Mark my letting agent was very helpful as this is my first rentalThank you Mark Regards Tom
Tom · 5 November 2018
Agent replied · 15 June 2024
Dear Tom,Thank you so much for your positive review of the service you received from our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotGreat service, over and above
Great team at waterfords camberley, helping me out at every stage, nothing was too much and they have made this process much more pleasant. Thank you for going over and above.
Victoria · 22 August 2016
Agent replied · 15 June 2024
Dear Victoria Johnson, Thank you so much for your review! We are so pleased to hear such positive feedback on your experience with our Camberley office.I have passed on your comments to the team have asked me to pass on their best wishes!Kind regards,Waterfords.
★★★★★ 4/5
TrustpilotGood to work with.
We found it much easier dealing with a small village agency than a large corporate one - far more personal, good local knowledge, sensitive to various matters involved within the sale.
Customer · 17 April 2016
Agent replied · 15 June 2024
Thank you very much for your review!Our team in the Chobham office were delighted to assist you in the purchase of your property and hope you have settled well.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent
Dealt primarily with Mr. Matt Blackman, who was excellent. The entire process was very easy, professional and pleasant - especially as I had a limited timeframe. Would definitely recommend.
Emmaline · 9 July 2018
Agent replied · 15 June 2024
Dear Emmaline,We are delighted to hear that you are happy with the service the Lettings team provided. I will be sure to pass on your comments. If there is anything else we can help with during your tenancy or when it comes to looking for a new property, please do not hesitate to get in touch.Kind Regards,Brendan CoxManaging DirectorWaterfords Estate Agents
★★★★★ 5/5
TrustpilotRecommended
I was very impressed by Henry’s professionalism when I viewed a property last week. He was super efficient and extremely well informed about the property and local area. No ‘hard sell’ at all and listened, with refreshingly calm and helpful insight.
Steph · 13 January 2023
★★★★★ 5/5
TrustpilotAmazing!
Really brilliant service, had a woman called ellie who was so helpful, really couldn’t of asked for better. She was amazing!!
Max · 5 May 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Fleet Lettings team, in particular, Ellie.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotVery professional team
Very professional team who went out of the way to help arrange viewings for when I was in the area. Straight talking and hard working team.
Customer · 22 November 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to leave Waterfords a review. We really appreciate your feedback. Let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotJames and Harry have been excellent…
James and Harry have been excellent from start to finish.
Customer · 24 November 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a lovely review about the Yateley team. Do let us know if there's anything else we can help you with.Kind Regards,Ben BakerHampshire Area Manager
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