Trusted Agent profile · Chobham

Waterfords Chobham reviews

4.9

★★★★★ Excellent

1,636 reviews across 2 platforms

32 High Street, Chobham, GU24 8AA

Waterfords's office in Chobham, at 32 High Street, is rated 4.9 out of 5 across 1,636 reviews on two platforms, including 25 Google reviews rated 5.0.

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5.0 / 5

25

Reviews on Google

This office

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1,611

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Chobham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Above and beyond

Given the poor performance of the agent we were selling with, we were greatful to Waterfords (who we were buying via) who really stepped up and assistested us in a very lengthy and complicated chain. Without the expert support of Bradley and the team I fully believe that the sale would have fallen through!

Simon · 18 April 2016

Agent replied · 15 June 2024

Dear Mr. Calderbank,Thank you very much for your positive feedback.I have passed your comments on to Bradley Joyce who was delighted to help you with your purchase and hopes you are enjoying your new home!Kind regards,Waterfords.

5/5

Trustpilot

My House Sale

I would like to say that Emma Holland from the Fleet branch dealt with the sale of my house in an extremely professional manner and helped me to achieve the timelines I was hoping for during the process. Emma is friendly with a great manner and is an asset to the company

Marios · 16 February 2018

Agent replied · 15 June 2024

Dear Marios Menikou,Thank you very much for taking the time to let us know about your positive experience with Emma Holland.We are delighted you found Emma to be professional and friendly!All the best for the future.Kind regards,Waterfords.

5/5

Trustpilot

Great service

The service given by Waterford's Yateley, in particular Michael, was second to none. He and the team went above and beyond what any agent I have used before has. The sale was not the easiest but they did not give up and with persistence got use to completion. Thank you to everyone involved

Td · 29 November 2016

Agent replied · 15 June 2024

Dear Td,Thank you so much for your kind words - It is greatly appreciated!We are thrilled to hear that Michael Brown in particular stood out for you and the rest of the team in Yateley provided you with such a great service and went above and beyond with the sale of your house all the way to completion!I have passed on your comments to the team who wish you a very Merry Christmas and Happy New Year in your new home! King regards,Waterfords.

5/5

Trustpilot

Kane and his team are extremely…

Kane and his team are extremely efficient, very friendly and approachable.We are new to renting and they explained everything very carefully to us and made it a very comfortable experience.Our application was dealt with swiftly and easily and now looking forward to moving in next weekend!

Claire · 11 November 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Kane and his team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Full marks!

From day one Waterfords were professional, friendly, always keeping us in the loop and nothing was too much trouble. Tom and George were so helpful and answered any queries immediately. They made the process feel seamless and, to that end, I would thoroughly recommend them.

David · 1 February 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Tom, George and the Chobham team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Used Matt and his team when we moved…

Used Matt and his team when we moved into Camberley a few years ago - he was professional and responsive throughout, and continues to be top notch whenever we have a query or issue.

Shakti · 14 October 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Kind Regards,Sam CharltonLettings Director

5/5

Trustpilot

Very professional service

We were lucky enough to recently acquire an amazing two-bedroom property in Camberley. Matt was extremely polite and professional, and went above and beyond to ensure all are questions were answered and enabled the house viewing to be as risk free as possible with the current circumstances.

James · 27 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a nice review . We are delighted to hear everything went well for you.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Very professional service

We were lucky enough to recently acquire an amazing two-bedroom property in Camberley. Matt was extremely polite and professional, and went above and beyond to ensure all are questions were answered and enabled the house viewing to be as risk free as possible with the current circumstances.

Jamie · 27 June 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave us such a nice review . We are delighted to hear everything went well for you.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

4/5

Trustpilot

Kieron arrived on time

Kieron arrived on time, explained how Waterfords differ from other estate agents, completed the valuation and was polite and informative about the market in general.

Tyler · 7 June 2026

5/5

Trustpilot

First Class Service

From the very beginning Matt was extremely efficient and helpful. We have sought after several estate agents and they cannot hold a candle to Waterfords first class service. From here on in, Waterfords will be our "Go To" Estate Agent!Well done and keep up the awesome work!!!!

Lejoy · 14 May 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a fantastic five star review. We are delighted to hear you think so highly of our service and we look forward to helping you again in the future.In the meantime, please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Great Service!

Henry has been great in the process of our search, he understands what we are looking for and does not trouble us if it doesn't match our requirements unlike other agents who sends us anything and everything!

Karen · 12 May 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team and Henry. We are glad you find our property matching service helpful and not over the top! We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

We recommend Waterfords 100%

After dealing with several estate agents over the years we now realise Waterfords have been the best agent we have used. Farnham branch have sold our property and Hugo Chapman has been extremely helpful during this stressful time. Every thing Hugo said he would do he has done so Well done Hugo.

Mr · 28 February 2017

Agent replied · 15 June 2024

Dear Mr. & Mrs. B, Thank you for letting us know of your experience and we are so thrilled to hear that you found Waterfords to be the best estate agent you have ever used!I have forwarded your comments over to Hugo Chapman in our Farnham team who was delighted to get on board with the sale of your property and sends his warmest regards for the future! All the best, Waterfords.

5/5

Trustpilot

Great service

Waterfords in Yateley and the team - Shaun, Lizzie and Liam have excelled in their service. Kept me up to date with everything. Had lots of people through the door to view the house. Polite, efficient and guided us through the moving process.

CC · 10 May 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Yateley team. We hope we managed to take a lot of the stress our of selling your home as that is what our goal is at Waterfords. Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Amazing company with agents that truly care.

We have just bought our first property with Waterfords Camberley and we are delighted with their service. In particular, we are ever so grateful to Cameron Smith for his excellent service and true care and support throughout the whole process. His professionalism has been astounding and we feel truly blessed that we had the chance to buy our house with his help. A true asset for the estate agency! The rest of the team has also been very helpful and supportive. We had to deal with a lot of estate agencies beforehand and we could easily identify that this agency made such a difference. Honestly, we couldn't recommend them highly enough! Absolutely superb!

Eve · 28 November 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.Kind Regards,Darren CollmanSurrey Area Manager

5/5

Trustpilot

Waterfords Chobham

All parties that I dealt with were extremely professional and courteous. I would not wish to single out anyone in particular but Ryan, Luke and Michael were exemplary. Support staff were also very helpful as I was not always able to speak directly to these gentlemen when they were unavailable.

Raul · 2 November 2018

Agent replied · 15 June 2024

Dear Raul,Thank you so much for your positive review of the service you received from our Chobham team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

5/5

Trustpilot

Book in with Sandra if you can!

Had Sandra take myself and my boyfriend around to three houses and being the unorganised person I am, managed to double book with other viewings and I also went to the wrong address too! Me thinking I've messed up the rest of her day, got stressed. She was able to put my mind at ease that everything was ok. She was smiling the entire time and was always polite, she gave a lot of detail about each house and was able to answer any question we had. She also never rushed through the viewings (never hinted we were late, or reminding us that there were other people she had to see that day)I can tell she's very experienced, knows the right thing to say no matter the situation and was very easy to talk to, even if she has back to back appointments!

Emma · 23 November 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.Kind Regards,Darren CollmanSurrey Area Manager

5/5

Trustpilot

Excellent service from Ray at Waterfords

Ray is very professional, friendly and has really been so helpful with my property search, taking consideration in to my requirements and responding promptly and efficiently to my enquiries and questions. Really couldn’t fault the service and communication that I’ve received so far from Ray @ Waterfords Camberley

Lisa · 25 October 2019

Agent replied · 15 June 2024

Thank you very much for your kind words. We are delighted to be working with you. Do let us know if you need anything.Kind Regards,Sam CharltonLettings Director

5/5

Trustpilot

Ben and his team helped us through al…

Ben and his team helped us through all of the phases of selling and purchasing a new property. I think without their help and guidance, I don't think Christmas would be as special as it's going to be.Thank you Waterfords

Stuart · 31 October 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Ben and our Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Matt in Lettings, Simple and Efficent

We have been working with Matt in lettings as a landlord. This was our first let through Waterfords. Matts communication has been frequent and informative through out and his advice is always balanced and wont over promise. Paperwork is simple and thus far very happy.

J · 11 October 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Matt and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

I have received excellent service from…

I have received excellent service from Waterfords in my search for a property. Shaun Barnes has been so helpful and attentive in returning all calls immediately, keeping me constantly updated with events and information. I would certainly recommend them in selling and purchasing a home. Thank you.

Gemma · 19 February 2020

Agent replied · 15 June 2024

Dear Gemma, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to our Yateley team. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

George from Waterford’s was great from…

George from Waterford’s was great from start to finish, keeping me well informed and making excellent recommendations for suppliers throughout the purchase process. He was a breath of fresh air to work with compared to well know competitors. Thank you George and team.

Chobham · 15 March 2021

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Chobham team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

5 Star review

Definitely five stars to Waterford’s- we would have no hesitation recommending them. Excellent communication at every stage of the process from organisation of viewings to feedback after each one and to making sure the offer to exchange of contract went smoothly too. Charity and her team are a class act.

Customer · 6 June 2018

Agent replied · 15 June 2024

Dear Customer,What a brilliant review to read on the service provided to you by our Fleet team!Thank you so much for taking the time to let us know about your experience - I will certainly pass on your comments to Charity and the team.Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents.

5/5

Trustpilot

Look no further - problem solved

Massive thanks to Darren, Bradley and Sarah for the dedicated, professional and friendly service. I never knew selling a house could be that easy, and it couldn't have been handled with more care, commitment and good humour. Look no further to avoid disappointment! Thanks once again all.Gareth & Cheryl Jones

Gareth · 20 April 2018

Agent replied · 15 June 2024

Dear Gareth Jones,Thank you so much for leaving such a wonderful review for Darren, Bradley and Sarah.We are so pleased to hear how well the team handled the sale of your property and we do certainly appreciate such a glowing reference!All the best for the future.Kind regards,Waterfords.

5/5

Trustpilot

Sam has been very helpful an got…

Sam has been very helpful an got straight to the point. Very informative individual and I must recommend him to anyone who needs a property at Waterfords or just in need of extra information.

M · 8 August 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent experience with our Lettings Director, Sam. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan CoxManaging Director

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