Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWaterfords in Fleet
James was conscientious and willing through the whole process of my buying a house in Church Crookham. He and his colleagues were helpful and proactive, and responded to queries promptly. Their approach made my house purchase a smoother and less stressful one than would otherwise have been the case. Many thanks.
Dan · 25 October 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to James and the Fleet team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotAbsolutely brilliant job by Emma …
Absolutely brilliant job by Emma Holland at the Waterfords branch in Fleet! Emma handled the sale of my property, which was complicated due to the leasehold nature of the flat. Emma was professional, friendly, great communication and happy to make the extra effort to sort out final details. I would certainly recommend Waterfords based on this experience.
Jane · 21 November 2017
Agent replied · 15 June 2024
Dear Jane, Thank you for this brilliant review for Emma Holland, We are very delighted to hear what a brilliant job Emma did whilst dealing with the sale of your property. It is a real pleasure to know that Emma was professional, friendly and happy to make the extra effort to sort out final details. Thank you for recommending our services due to the experience you had with our team. We wish you all the best in the future, Kind Regards, Waterfords,
★★★★★ 5/5
TrustpilotEngaged and Proactive Team
In the last two weeks I have registered with nearly every agent in the Yateley, Sandhurst and Crowthorne area. Whilst we are still yet to find a house, Sheralee has been a highly proactive and responsive agent.
I must also mention that Harry has been equally excellent. Both were very engaged during our first viewing, and helped us visualise the potential of the property we saw.
Sophia · 5 April 2023
★★★★★ 5/5
TrustpilotMatt Blackman
Matt was really helpful at answering all my questions about the right area to rent etc, he was never too busy to answer a call or help, will definitely recommend Matt to anyone who needs help finding a property!
Chloe · 11 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Kind Regards,Sam CharltonLettings Director
★★★★★ 5/5
TrustpilotEmma Holland at Waterford’s Fleet
Emma Holland at Waterford’s Fleet is one the best estate agents I have seen.She’s very honest and gives good advice when required at the same time gave us our own time to decide certain things. She was a good bridge between us and the seller.Would definitely recommend her and would use her services in our next sale.
Aneesha · 10 October 2017
Agent replied · 15 June 2024
Dear Aneesha Naushad,Thank you so much for taking the time to write a review.It's such a pleasure to hear what a super job Emma Holland has done with regard to your property purchase!All the best in your new home.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotSam Charlton was instrumental in…
Sam Charlton was instrumental in finding our new home. His persistence was unwavering and his professionalism was second to none. He kept us constantly updated, even on a Bank Holiday and has supported us through the entire process of renting our new home.Highly recommend using Waterfords in the future for both lettings and sales.
Paul · 27 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service from Sam. We will pass on your kind comments to him.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotAnother satisfied customer!
We received very good service from Waterfords, the staff very pleasant and always helpful (thank you to Amalia). Michael who is the sales progressor for Waterfords kept us informed and updated and when times were stressful we felt as though we always had someone to talk to. Thank you for helping us sell our house!
Sue · 24 February 2019
Agent replied · 15 June 2024
Dear Sue,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received from our Fleet and Sales Progression team. We will pass the feedback onto them. Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. The staff were always professional and helpful when ever we contacted them and they actually went beyond what was required. The property was marketed clearly and we sold from one open day. Charity was absolutely amazing and was always willing to help with all our enquiries/issues. A great estate agent.
Wendy · 23 May 2018
Agent replied · 15 June 2024
Dear Wendy Manning,What a fantastic review to read about the service you received from Charity and her team in Fleet.It is wonderful to hear how professional and helpful they were with regard to your sale and that you were sold after your launch day!Thank you so much for sharing your experience with us - we wish you all the best for the future.Kind regards,Elizabeth PackhamAssociate DirectorWaterfords.
★★★★★ 1/5
TrustpilotPoor Communication
I wouldn't use this company again based on my experience with Camberley branch.
Tried to get a viewing booked, no phone calls just email, they finally got back to give us with a date & time. We replied agreeing to the viewing details, then... nothing. No confirmation for a few days.
We finally got an email confirmation a day before viewing. We got to the property on time and no agent was present, i had to call the branch to find out, they didn't know so they would call back. I then get a text saying your viewing has been cancelled because its now sold, no other communication.
How about trying calling your customers? I don't mind properties being sold quick its the nature of the business, but to not even call us to check and completely waste our time is not on.
We will be staying away from this company moving forward.
John · 4 February 2025
★★★★★ 5/5
TrustpilotJust purchased my first property…
Just purchased my first property through waterfords in camberley and has been a blessed experience overall. Very prompt, helpful selling team members (especially Sandra and Cameron); always ready to help and efficient. Thank you so much waterfords.
M · 2 December 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.Kind Regards,Darren CollmanSurrey Area Manager
★★★★★ 5/5
TrustpilotFirst time buyer purchase
I have purchased my first property through Waterfords and I would definitely recommend their services to friends and family. I was kept well informed all the way through the process.All team members were very friendly but also very profetional. Thank you for all your help during this stressful time. Emma, Amalia and Michael were superb!
Customer · 5 October 2018
Agent replied · 15 June 2024
Dear customer,Thank you so much for your review of the Fleet Sales team. We are glad you found the team friendly and professional. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotRay was very helpful in our viewing
Ray was very helpful in our viewing, he was not pushy in anyway that in our experience, estate agents can be. Although he had a busy shedule ahead of him, he did not rush us through and made sure that any questions were answered honestly. Was a pleasure to deal with.
Gary · 14 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Ray and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI would like to thank Btittany Folan of…
I would like to thank Btittany Folan of Waterfords Property Management in Fleet for her understanding, efficiency and open communication with regards to the renewal of my current tenancy agreement. It's and pleasing to know there are still people willing to listen and help - thank you Brittany!
Steve · 30 March 2021
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotChilton and Beth - Camberley Branch
I had such a pleasant experience with Waterfords when I was looking for my first family home. Chilton and Beth were so friendly and dealt with everything so professionally. They kept me up to date with everything and explained everything really well whenever I had questions. I would definitely recommend Waterfords to my friends and family.
Laura · 2 August 2017
Agent replied · 15 June 2024
Dear Laura ClubbSuch a lovely review for Chilton and Beth in our Surrey Letting Department!It is great to hear what a brilliant job they did for you in securing your first family home!All the best for a long and happy tenancy.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotProfessional and helpful
The service we received from Waterfords was professional and quick. Ellie was very knowledgable about the property during our viewing and kept us updated throughout the process before quickly securing the property for us. Easy communication was a big plus and made the process very pleasant.
Alice · 5 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Ellie in our Lettings Team. We pride ourselves on offering the best possible customer service, so hearing your comments about how Ellie looked after you is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI was really impressed with the service…
I was really impressed with the service from Waterfords as a purchase. From the initial viewing to eventual exchange/completion we were kept fully informed and advised. In particular Lizzie worked really hard to communicate with all parties and solicitors to push the process forward.Great service. Would recommend. Thank you!
Howard · 8 December 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's wonderful to hear your lovely praise for Lizzie, we will pass on your kind comments to her and the Yateley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterfords showed us around a property…
Waterfords showed us around a property in Yateley. Harry was our point of contact and I wanted to take the time to compliment him for being pleasant, professional and quite unlike estate agents I've met before. Kudos to Harry!
James · 8 August 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a lovely review about the Yateley team. Do let us know if there's anything else we can help you with.Kind Regards,Ben BakerHampshire Area Manager
★★★★★ 5/5
TrustpilotGreat work !
I sold my flat through Waterfords in Fleet and can I say property consultant Henry Evans was amazing 👏. He was very professional and thorough throughout the sale, I would like to thank him and the whole team in Fleet.Christina
Christina · 24 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotOliver's valuation
Oliver came out to give us a valuation as we were debating if we should move or extend. Nothing was too much trouble for him. We have decided to extend but will definitely use Waterfords in the future and will recommend Oliver to friends and family. Thank you Oliver
Val · 17 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Oliver and his team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotSaid would sell and they did
On first meeting they were very professional and friendly. They had a plan for selling our house, knew who to market to. Viewings were based on affordability & genuine interest rather than numbers. Once house was sold were very helpful in the process. Thank you to the Farnham team, couldn't have asked for a nicer bunch
John · 28 October 2016
Agent replied · 15 June 2024
Dear Mr. Bashiruddin,Thank you for taking the time to leave such a positive review for our Farnham team!We are so pleased that you found the process to be professional, organised and helpful but also that you felt the team were very friendly and such a nice bunch to work with!All the best,Waterfords
★★★★★ 5/5
TrustpilotGreat service and very efficient
When I called to enquire about viewing a property they were very professional, quick to arrange viewing and providing all the relevant information. Thanks to Matt in the letting team who organised and Rob who showed us round the property. Looking forward to moving into our new home.
N.N · 5 February 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Matt, Rob and the Lettings team.We wish you much happiness in your new home! Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWe are about to sell our house through …
We are about to sell our house through Waterfords and would definitely recommend them! A special thank you to Emma Holland who has been amazing throughout the process, which involved a particularly large chain. Nothing was too much trouble for Emma and I am grateful for her guidance and expertise throughout. Thank you Waterfords, Fleet!
Anne · 2 January 2018
Agent replied · 15 June 2024
Dear Anne Bryan,What a fantastic review to read for Emma and our Fleet team!We are so pleased you have found the service you have received to be of such an excellent standard - thank you so much for the recommendation!All the best for the future.Regards,Waterfords.
★★★★★ 5/5
TrustpilotWaterfords review (Yateley, Hants)
Waterfords, can be summed up in five words: totally professional with friendly service. They have been truly excellent from start to finish, and I would like to pay a special thank you to Sarah for all her hard work. We couldn't have wished for a better estate agent. I would recommend Waterfords without hesitation.
Mike · 28 September 2018
Agent replied · 15 June 2024
Dear Mike and Helen,Thank you so much for your review of the Yateley Sales team. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotHave worked with Ray Veljkovic for…
Have worked with Ray Veljkovic for years and always found him to be professional and engaging. Ray always ensured that we were constantly kept up to date with the progress of our sale and was very helpful throughout the processWe will continue to work with Ray with any future sales and purchases
Tim · 20 October 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to leave our team a review. We really appreciate your kind words. Let us know if there's anything else we can help with.Kind Regards,Sam CharltonLettings Director
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