Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotShaun was very helpful and provided…
Shaun was very helpful and provided great service. From the initial viewing to the final stages of my purchase he was transparent, proactive, understanding and clear. This is the 4th time I am purchasing a property and by far has been the easiest and most efficient, and a lot of that is down to him.
Klodjan · 2 March 2020
Agent replied · 15 June 2024
Dear Klodjan, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to our Yateley team and Shaun in particular. Congratulations on your move and if we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotBuying a property
Had a great experience, in particular with Tom! He kindly provided a document with detailed property information which was fantastic and went above and beyond to answer our questions, even popping back to the property to photograph bits missed! Thanks Tom!
Hannah · 6 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.Kind Regards,Darren CollmanArea Manager
★★★★★ 5/5
TrustpilotMatt is great.
Matt has been very helpful and great at replying to queries throughout the entirety of the process up to now. He was very flexible with viewing the property and managed to secure us the rental following our first offer. Overall the process has been not stressful at all even with the current Covid-19 restrictions.
Ryan · 23 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a nice review about Matt and the team. We are delighted to hear that you didn't find the process stressful despite the current climate. We will pass on your comments to the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWe would like to thank Darren
We would like to thank Darren, Andrea and Sarah in the Yateley office, not only did they find a buyer within 2 weeks of marketing the property. Sarah always updated us throughout the transaction period. I would highly reccomed this team to anyone wishing to sell their property.Thanks again for a stress free experience Molly and Luke
Customer · 1 April 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotThank you to Matthew Blackman,
Thank you to Matthew Blackman,I have never met such a more reliable honest human, from start to finish he was extremely professional!!! He not only restore trust in the estate agent name but more importantly shows that customer service is not dead!Thank you Matthew once again I will be recommending you to ever I cross paths with!
Chilton · 15 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotMatthew was wonderful
Matthew was lovely.He was so helpful throughout this process. Although it was my father he was dealing with matthew was kind enough to keep me and my sister up to date regully . He really took time out and showed a lot of passion for what he does. I would highly recommend Matthew.Thank you for all you have done.
Laura · 20 July 2017
Agent replied · 15 June 2024
Dear Laura Taylor,Thank you for leaving Matthew Stewart in our Sunningdale team such a great review and recommendation!We are so pleased to hear you received fantastic service and was constantly updated throughout the sale of your fathers property!Once again thank you for leaving a 5 star review!Best Wishes, Waterfords.
★★★★★ 5/5
TrustpilotThank you Waterfords for taking care of…
Thank you Waterfords for taking care of my son this week during his work experience especially Oliver Manning who was very cheerful and enthusiastic towards my son and has influenced him to have a career as an Estate agent when he is older.
Michelle · 24 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotSpecial mention for Oliver Manning.
Great customer service, always willing to help and full of advice. Special mention to Oliver Manning who assisted in our move. He had no issue in allowing us and family to see the property on multiple occasions. Would definitely recommend Waterfords moving forwards.
Joe · 24 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI had a wonderful experience with…
I had a wonderful experience with Waterfords. All the Camberley agents were very cooperative. Sandra and especially Oliver manning were the best agents to help me in understanding things related to property dealing which developed my interest in estate agency for future career
Sahar · 24 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat experience - thanks Matt!
Great first experience working with an estate agents. Waterford’s have been helpful along the whole journey, in particular Matt Blackman who was knowledgable and able to answer every question we had. Any doubts we had, Matt reassured us but with no pressure, which proved for a very pleasant process! Would recommend to all.
Millie · 18 August 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Matt and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotVery good staff
Have just refurbished 4 flats in chobham and gave the sale to waterfords Estate agents .it turned out to be a very good choice they were always helpful enthusiastic and efficient especially Sarah and Lyn all the flats were sold in a relatively short Time and even when a buyer dropped it they seemed ready to find another immediately
Roger · 12 December 2016
Agent replied · 15 June 2024
Dear Roger Hardesty,Thank you very much for taking the time out to leave our Chobham team such a fantastic review - it is very much appreciated!We were delighted to assist you in selling all 4 of your flats and if we can ever be of assistance again please don't hesitate to get in contact!From the whole team in Chobham we wish you a Merry Christmas and Happy New Year!Kind regards, Waterfords.
★★★★★ 5/5
TrustpilotAmazing estate agent
Ellie is the most amazing estate agent I’ve dealt with, she is so informative and professional with the process so far. So easy to deal with and so easy to talk to. She is doing a fab job Know our house move will be an easy process dealing with Ellie
Katherine · 3 April 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotProfessional estate agents
Me and my partner have been looking for a house to rent for very long time.
We found a house advertised by Waterfords. Matt has been more than helpful, he had explained everything in detail and was able to answer all questions and reply to all our emails in minutes. All these acts of professionalism made us confident that we have made the right choice choosing Waterfords.
Darek · 25 March 2023
★★★★★ 5/5
TrustpilotCannot fault Waterfords
Cannot fault Waterfords! Looking to move into the area, spoke to Sandra from the Camberley branch. She ran me through every process of moving and even sent me videos of properties which I couldn’t get to see. Great company and a very knowledgeable team.
Jolie · 31 March 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
GoogleI would just like to thank Darren and his team for the excellent service they provided with the sale. They kept us very well informed throughout the process with regular updates and I would have no hesitation in recommending them.
Mike · 25 October 2024
★★★★★ 5/5
TrustpilotMichael
Michael, Darren and Sarah did all and more to help us purchase our property. Michael chased relentlessly to get our purchase through. With solicitors and other estate agents dragging their heels. Michael was onto everyone in the chain what felt like hourly at some points. Would highly recommend Waterfords when we come to sell this property.
Glen · 25 January 2019
Agent replied · 15 June 2024
Dear Glen,Thank you for taking the time to leave our Yateley office and Sales Progression team such a positive review. We are glad we could help you through the process and would be delighted to work with you again in the future.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotI would like to thank Emma Holland for…
I would like to thank Emma Holland for her drive in getting our sale through, her attention to detail and will to succeed are indeed second to none. She is a credit to Waterfords and a great and easy person to deal with . I cannot thank or recommend her enough. Heartfelt thanks Stuart & Sara Gilmour.
Customer · 28 February 2018
Agent replied · 15 June 2024
Dear Mr. & Mrs. Gilmour,Thank you so much for leaving us a review!We are delighted to read what a fantastic job Emma Holland did of selling your property and how well you got on with her throughout the process.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotLiam was our agent throughout the…
Liam was our agent throughout the process and we couldn't be happier, he was so caring throughout a challenging chain and shared our joy when we had finally exchanged. Thanks Liam, we will definitely be recommending you to our friends and family!
Mr · 16 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotAll the staff at Fleet were fantastic …
All the staff at Fleet were fantastic and very understanding of our position with a disabled daughter. Marria was constantly on the button, ready to answer any questions and really helped to push the house completion through, always offering to help fill out forms or just to help in anyway she could. A+++++ could not recommend enough......
Simon · 31 January 2018
Agent replied · 15 June 2024
Dear Simon Briggs,It is great to hear what a fantastic experience you had with Maaria Ahmad and the rest of the Fleet team during your house sale.Thank you so much for the review and the recommendation!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotI am very satisfied with the service I…
I am very satisfied with the service I receive from Waterfords with the sale, subject to contract, of my apartment. My thanks to James Hughes |Senior Property Consultant and Elise Griffin. As a landlord I am very pleased with Sam Arfield and her property management team.
Henry · 13 November 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from James, Elise and our Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterfords 👍🏻
Matt was very helpful. He showed me around loads of flats because I couldn't decide which was one was best for me. He took his time and I didn't feel rushed at all, He explained all the options available bro me as well. Best estate agents I've ever dealt with
Mr · 30 January 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Matt and the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotCertainly would use them again
I recently used Waterfords to help rent out our property.I could not fault the customer service and quick actions from the company in helping us to find a tenant. I would certainly recommend them and will be using them again in the future. Nothing was too much trouble. Special mention to Chilton, Issy and Matt thankyou!
Heidi · 23 October 2018
Agent replied · 15 June 2024
Dear Heidi,Thank you for your lovely review of our Lettings Department. We are so pleased to hear that Chilton, Issy and Matt provided such good service for you. Do let us know if you need anything else and we will be delighted to help.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotEngaged and Proactive Team
In the last two weeks I have registered with nearly every agent in the Yateley, Sandhurst and Crowthorne area. Whilst we are still yet to find a house, Sheralee has been a highly proactive and responsive agent.
I must also mention that Harry has been equally excellent. Both were very engaged during our first viewing, and helped us visualise the potential of the property we saw.
Sophia · 5 April 2023
★★★★★ 5/5
TrustpilotWaterfords in Fleet
James was conscientious and willing through the whole process of my buying a house in Church Crookham. He and his colleagues were helpful and proactive, and responded to queries promptly. Their approach made my house purchase a smoother and less stressful one than would otherwise have been the case. Many thanks.
Dan · 25 October 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to James and the Fleet team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
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