Trusted Agent profile · Chobham

Waterfords Chobham reviews

4.9

★★★★★ Excellent

1,636 reviews across 2 platforms

32 High Street, Chobham, GU24 8AA

Waterfords's office in Chobham, at 32 High Street, is rated 4.9 out of 5 across 1,636 reviews on two platforms, including 25 Google reviews rated 5.0.

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5.0 / 5

25

Reviews on Google

This office

Trustpilot logo

1,611

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Chobham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Entrepreneurial spirit

Kier, Oliver and the team at Waterfords have been fantastic. We had some bad luck when our initial buyer pulled out and we decided not to move. Kier's entrepreneurial spirit meant that he found us a good buyer even when we were not up for sale and we have now exchanged contracts and looking forward to our move.

Paul · 19 December 2019

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review, we really appreciate your feedback. We will pass on your lovely comments to the Camberley team. Do let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager

4/5

Trustpilot

What a star!.

I felt I had a bit of a tricky start with Waterfords but then along came Matthew Stewart - Sunningdale office. Matthew is warm, supportive, professional and above all honest. He keeps me updated at all times. He is like a friend guiding me through the difficulties of house selling, making the process as painless as possible. Thanks Matt you're a star.

Tricia · 30 November 2016

Agent replied · 15 June 2024

Dear Tricia Mackintosh,Thank you so much for taking the time out to leave us such a lovely review!It is fantastic to hear that Matthew Stewart from our Sunningdale team provided you with a warm, supportive and honest service throughout the sale of your house! I have passed your comments over to the team who send their best wishes for the future in your new home.On this occasion we are disappointed to see we didn't manage to achieve a 5 star rating. Please feel free to contact us at customerservice@waterfords.co.uk with any suggestions on how we could have improved.Kind regards,Waterfords.

5/5

Trustpilot

Overall my experience with Waterfords …excellent.

Overall my experience with Waterfords was excellent. I dealt with Emma Holland directly; she was efficient, informative and trustworthy. It is important to mention that Emma was working on behalf of the clients further up the chain, and was not actually my estate agent: in retrospect I wish she had been. Her regular correspondence was superb and she was extremely reliable.

Victoria · 25 January 2018

Agent replied · 15 June 2024

Dear Victoria Godbold,We are so pleased that you found your experience with Waterfords excellent even though we weren't your buying or selling agent! It is especially fantastic to hear how impressed you were with Emma Holland.Thank you for taking the time out to leave us your valuable feedback!Kind regards,Waterfords.

5/5

Trustpilot

Brilliant!

From start to finish Joseph Joyce has been a star. He has guided us through the process expertly, never failed to answer our questions or put us at ease and going out of his way to make sure we were happy with our purchase. He is a credit to your company and also a genuinely nice and friendly guy - Thanks Joe!

Steph · 7 October 2016

Agent replied · 15 June 2024

Dear Steph King, Thank you so much for taking the time to leave us such a great review!We are so pleased that Joseph Joyce in our Camberley office provided you with excellent service throughout your purchase - I have passed on your comments to Joseph who was more than delighted to work with you! All the best with the future! Kind regards, Waterfords.

5/5

Trustpilot

George Fenton was fantastic when…

George Fenton was fantastic when assisting my property search. His attention to detail was immaculate and he made me feel at ease, given that this was my first search. It was a pleasure having George help me out and I will more than definitely recommend him to friends and family. Thanks again George.

Bobby · 27 April 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Camberley team, in particular, George. We are delighted we were able to assist you in your search.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

I want to thank the amazing Yateley…

I want to thank the amazing Yateley Waterfords team in particular Sarah who went above and beyond in dealing with the sale of my Mum and Dad's home. Also thank you Darren for finding my Mum her dream home, She has now settled in and loving the bungalow . I will definitely recommend Waterfords in future.Many thanksLiz Metcalf

Liz · 10 November 2019

Agent replied · 15 June 2024

Thank you so much for taking the time to leave us such a lovely five star review for our Yateley team. We are so happy to hear that your mum is settled and loving her dream home! Do let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager

5/5

Trustpilot

Very accommodating!

Due to building works I have had to relocate on a temporary basis. Hannah at Farnham was extremely helpful in the initial stages of this - arranging viewings to suit my work commitments, sorting the paperwork on a Saturday prior to her holiday etc. A very pleasant lady who is obviously committed to providing an excellent service, so thank you very much!

Penny · 3 September 2016

Agent replied · 15 June 2024

Dear Penny Hall,What a fantastic review for us to read about the service you received from Hannah Cox in our Farnham Lettings department! We are so pleased you had such a positive experience with us!If ever we can help again we would be delighted to welcome you back! All the best with the future.Kind Regards,Waterfords.

5/5

Trustpilot

work experience

I had the incredible opportunity to complete my work experience at Waterford Estate Agency in the fleet branch. The team at Waterford was exceptionally welcoming and supportive especially Elise Griffin. I had a wonderful time and i'm greatly appreciative for the skills i have learned and the time i was there.

Florence · 23 June 2024

5/5

Trustpilot

Emma Holland - Fleet Branch

The sale of our family home was conducted in a empathetic but efficient manner by Emma. Once sold Emma work hard keeping the process on track liaising with all involved and keeping my wife and I fully up to date.I cannot rate highly enough Emma's dedication and customers service skills.Thank you Emma, Charity and all in the Fleet branch.Peter and Carolyn

PMM1054 · 31 July 2017

Agent replied · 15 June 2024

Dear Peter and Carolyn,What a lovely review for Emma Holland and Charity Holden in our Fleet Office!We are thrilled to hear what a terrific experience Emma provided you with during the sale of your family home and how impressed you are with her customer service ability. Thank you so much for taking the time to let us know your thoughts.The Fleet team, and the rest of Waterfords, extend their best wishes for the future.Kind regards,Waterfords.

5/5

Trustpilot

Estate agent with a personal touch

On the sale of my property I mainly dealt with George Fenton at the Chobham branch .It was not an easy sale but George was always positive, efficient, friendly and a good communicator with a good understanding how stressful it can all be! He found a buyer and all went through! I would recommend Waterfords .

Carol · 3 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a nice review about the Chobham team. We are delighted to hear everything went well for you and will pass your comments to the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Darren and his team were great…

Darren and his team were great throughout the move process, his experience and understanding of different obsticales we came across put our mind at rest during our move. Very professional and will be recommending to friends/family when they need an estate agent in the future. We got there in the end and a lot of it was thanks to Darren.

Ollie · 10 May 2018

Agent replied · 15 June 2024

Dear Ollie,Thank you so much for the great review and recommendation - both here and to your friends and family!I have passed your comments on to Darren who would like to extend his best wishes to you for the future.Kind regards,Elizabeth PackhamAssociate DirectorWaterfords.

5/5

Trustpilot

We would like to personally thank…

We would like to personally thank Oliver for his professionalism and overall handling of our house sale. We very much appreciate the whole process from start to finish. Super fast sale. No Hassle & stress free exactly what everyone needs. Once again thank you Oliver.

Seamus · 24 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Ray, Waterford’s

My Estate agent, Ray was brilliant. He took me through the property I was interested in and several properties similar. When the property I was initially interested in was let to another party he was quick to find me a similar property in the same area at exactly the same price. Everything was handled smoothly. Very pleased.

Matt · 5 December 2019

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a nice five star review. We will pass your comments to Ray and the Yateley team. Do let us know if you need anything else.Kind Regards,Sam CharltonAssociate Director

5/5

Trustpilot

I have had a very good experience

I have had a very good experience with renting my property through the Waterfords team in Fleet. All have been helpful, friendly and efficient. I particularly want to thank Rob for his support throughout the process, answering many questions, communicating effectively with the rest of the team and the landlord and going the extra mile. Definitely recommend.

Carolyn · 4 December 2019

Agent replied · 15 June 2024

Thank you so much for taking the time to leave our lettings team such a great review. We really appreciate your feedback. I will pass on your kind comments to Rob and the Fleet team. Do let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager

5/5

Trustpilot

Good old fashioned service

I can't praise Waterfords enough. David and his team took over the sale of our house and fairly quickly we had a buyer. Sadly our solicitors weren't as good as our estate agents but David was professional at all times and saved the sale. I would recommend him and the whole team at Sunningdale, particularly Shaun and Justine . Thank you!

Katrina · 19 July 2016

Agent replied · 15 June 2024

Dear Mrs. Cochrane,Thank you very much for you review and recommendation!It is wonderful to learn what a great job the team did for you with regard to your sale - I have passed on your comments to the Sunningdale office who were delighted to work with you and wanted to pass on their best wishes for the future.Kind regards,Waterfords

5/5

Trustpilot

Charity and her team have throughout…

Charity and her team have throughout the process of selling our home been open, honest, helpful and polite at all times. They have been excellent at keeping me in touch with what is happening and they are either always available on the phone or call back promptly. They have made what could be a very stressful process considerably easier.

Mr · 23 August 2018

Agent replied · 15 June 2024

Dear Mr Hinks,Thank you for your fantastic review about Waterfords. We are pleased to hear that you had such a good experience with Charity and the Fleet team. I have passed on your comments to the whole team and they are very grateful for the feedback. Please let us know if we can be of further assistance.Sophie BrooksMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

Matt has been fantastic

From the moment we arranged an awkward time for our original viewing, to answering questions and chasing things up, and just being reachable when we needed him to be (especially during this lockdown), Matt has been a credit to Waterfords and helped us to navigate the whole experience of moving into our first flat.Thanks Matt!

Shakti · 21 May 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a lovely five star review. It was wonderful to continue to safely help those who needed to move during in lockdown and we are delighted it worked out for you. Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Our new home!

We contacted Waterford’s regarding a couple of properties, Sam was really helpful in getting us booked in for a viewing and showing us around. He answered all the questions that I had being a first time renter and made it a really easy and simple process from start to finish.

Emily · 2 August 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Sam in our Lettings Team. We pride ourselves on offering the best possible customer service, so hearing your comments about how Sam looked after you is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Sale of Property

The Sale of my Property by Waterfords Estate Agents was a pleasurable process from the start Luke would Keep me Informed on the progress off people viewing the property to when it came to being sold Michael from sale and letting at Waterfords Estate Agents wouldkeep me informed yes I would recommend Waterfords state AgentsMr. J Keep.

J · 17 July 2019

Agent replied · 15 June 2024

Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. We will pass on your kind comments to Michael and Luke.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk

5/5

Trustpilot

Great service!

So far my experience of Waterfords is a good one. Sandra has been handling my purchase and kept me up to date with how things are progressing. She has taken time to explain the process and re-assure me that I made the right decision.

Mr · 24 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

1st Class Service

From the moment we contacted Waterford's, we have received a 1st Class Service. We have just exchanged Contracts, it has been hassle free from the very start.We would like to thank Joe, he has kept us informed every step of the way, also the rest of the team for answering any questions we have asked.WELL DONE TO ALL AT WATERFORDS.

Mr · 17 February 2017

Agent replied · 15 June 2024

Dear Mr. & Mrs. Green,Thank you so much for leaving such a fantastic review! We are thrilled to hear that Joseph Joyce in particular stood out for you and the rest of the team in Camberley provided you with a 1st class, hassle free service throughout your exchange!I have passed on your comments to the team who hope you are all settled in your new home and send their best wishes for the future!King regards,Waterfords.

5/5

Trustpilot

We viewed two properties through…

We viewed two properties through Waterfords and although ultimately, we found a house on the market with another agent, we were really impressed with the level of service and professionalism we experienced. In particular Harry was really knowledgeable and made the viewings worthwhile and fun.

Peter · 3 May 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent viewings with Waterfords Estate Agents in Yateley. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward and we wish you all the best with your moving journey.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Excellent Estate Agents

I couldn’t recommend Waterford’s in Chobham enough. We have just completed on a complicated process with a long chain that experienced no end of difficulties but Ryan and Luke were tenacious, proactive and communicative every step of the way. They always had our best interest at heart and made sure we were able to buy our dream home.

Happy · 8 November 2018

Agent replied · 15 June 2024

Dear happy customer,Thank you so much for your positive review of the service you received from our Chobham team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

5/5

Trustpilot

Ray is a credit to waterfords

I haven’t actually bought a property from Ray as yet but my dealings with Ray have been superb. Nothing has been to much trouble, very good communication throughout and always called when he said he would - a rear breed of an agent. Pleasure to deal with a hard working estate agent.Thank you Ray

Customer · 20 July 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a great review. We are delighted to hear you found the service helpful. We will pass on your kind comments Ray and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

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