Kinleigh Folkard and Hayward reviews in Chislehurst

★★★★★ 5/5

Google

I dealt with Tariq and team at KFH in relation to a recent flat purchase. I found them to be professional and proactive at all times. Tariq was in regular contact to keep the process moving and to ensure that both sides were acting promptly. As a result, the sale process was efficient and we were able to exchange and complete in quite a short time scale. The process was made more challenging as the property had an existing tenant but the team were able to work around this to allow us adequate access and also to ensure (via Lettings team) that the flat was left in good condition - and in fact, some areas were follow up which were considered unsatisfactory. This was appreciated, as this could have fallen by the wayside once the tenant had exited. I would recommend the team at KFH Chislehurst for your sale process.PositiveQuality, Professionalism

Susan · 26 August 2022

★★★★★ 5/5

Google

Eleanor recently showed prospective tenants around the property I currently live in, and I was genuinely impressed by her approach. Despite conducting several viewings during her time here, she maintained great energy, professionalism, and a friendly personality that instantly put everyone at ease. Her knowledge and confidence were clear, and she answered all questions with patience and clarity. She’s clearly very talented, a pleasure to deal with, and a real asset to her employer.

R · 20 July 2025

★★★★★ 5/5

Google

Brilliant team - special thanks to Kevin and Deana who were most involved with our sale. Thank you very much.

Ana · 20 September 2025

★★★★★ 5/5

Google

Our experience so far has been excellent, Gracie (Haynes) has been friendly and responsive. We were moving during quite a stressful time and Gracie's professionalism and help made a real difference to us. Thank you Gracie!

Samir · 20 March 2025

★★★★★ 5/5

Google

We had a great experience working with Vanessa Spencer . As first-time buyers, we were quite nervous but Vanessa stayed in constant contact with us and the other parties, answering all our questions and concerns. We would highly recommend Vanessa Spencer to anyone looking to buy a house .The process was very easy and quickly for us .Thank you for all your help Vanessa

Eglantina · 30 November 2023

★★★★★ 5/5

Google

Deana Watkins was absolutely fantastic throughout the sale process of our flat in Chislehurst, which completed in December 2020. In the initial interview (where we spoke to a number of estate agents in the area), she seemed a cut above everyone else and that proved to be the case. She has all the skills and instincts needed to do the job to the highest standard, and she is exceptionally good at reading situations and dealing with people.

Ben · 12 October 2022

★★★★★ 5/5

Google

Deana was absolutely fantastic throughout the whole process and extremely helpful with any questions we had. Being first time buyers it was brilliant to have someone at the end of a phone. Would highly recommend

Tom · 20 March 2025

★★★★★ 5/5

Google

Recently dealt with both sales and lettings teams. Not sure what more you would ask from an agent. Anita, Lucy and Deana were all great, made everything very easy from start to finish. Definitely recommend.

Dan · 20 March 2025

★★★★★ 5/5

Google

I moved to a KFH property recently and I must say the whole process of renting was professional. Eleanor helped us in this process throughout, she went beyond her limits to make everything work and on time. We faced challenges in between but it went well. The agency is very trustable. And what they offer is also very good properties with good prices. I highly recommend KFH if you’re looking for renting. Also, reach out to Eleanor for a smooth move.

Githin · 20 April 2025

★★★★★ 5/5

Google

Very pleased with my experience! The customer service was amazing. I had Lucy help me during my move process and she was very polite and explained everything me and my partner needed to know and would always reply to any further questions I had by phone and email. I viewed the property on the Thursday and got a call the same week on Saturday to say it was good to go ahead and got moved in the following Saturday. Such a quick process with support along the way. Would highly recommend!

Diaz · 20 April 2025

★★★★★ 5/5

Google

Excellent service at KFH Chislehurst; Susan kept us informed at every step and dealt with our sale with the upmost professionalism and consideration at what was a difficult time for us. Would highly recommend.

Liz · 20 March 2025

★★★★★ 5/5

Google

We bought our first home with the help of KFH Chislehurst. We used the KFH recommended conveyancer, surveyor and mortgage advisor. Everyone was super responsive and helpful. The whole process was run by the KFH team and it was really pleasant and stress free. Special thanks to Tariq who was absolutely brilliant and made sure we are looked after the entire time. He answered all our questions and really made us feel at ease with what is actually a really big step for us as first time buyers. Highly recommend and best of luck to the team!

Avey · 15 April 2022

★★★★★ 5/5

Google

I had a wonderful experience with Deana Watkins. Her expertise, responsiveness, and dedication made buying my home a breeze. I highly recommend Deana to anyone in search of a top-notch real estate agent.

Mohamed · 20 March 2025

★★★★★ 5/5

Google

Extremely helpful throughout the whole sale process, Deana was always on hand to answer questions and guide us through the process from start to finish. Will be using KFH again in the future.

Jago · 20 March 2025

★★★★★ 5/5

Google

Great experience with KFH in Chislehurst. Emily Robinson was particularly helpful with showing around and guiding me through the whole buying process additionally the panel lawyers and mortgage broker was equally as helpfully.

RassulAzizi · 20 March 2025

★★★★★ 5/5

Google

We have been working with Anita Barry at KFH Chislehurst for six years. Our property letting has been straightforward and even the rare circumstances in which we found ourselves - where court proceedings and bailiffs had to be instructed - Anita went way above and beyond her remit to solve problems, both legal and practical. We would absolutely recommend using KFH for your lettings in the future. Julia Dodd

Julia · 25 April 2023

★★★★★ 5/5

Google

Great experience with KFH Chislehurst as a whole, we had an unfortunate issue with a landlord pulling out at the last minute causing havok on moving plans, but Michael and Lucy were able to help us swiftly resolve things with replacement properties, one of which we are now happily living in! Thanks again to Michael, Lucy and Anita for your help!

Kieran · 11 November 2023

★★★★★ 5/5

Google

Couldn’t recommend KFH Chislehurst enough! Their knowledge and expertise has been so helpful! Lucy is a real asset to their team and has gone above and beyond at every stage for us!

Alex · 20 March 2025

★★★★★ 5/5

Google

I have just recently exchanged contracts on my property. I have spoken to various members of the staff at KFH Chislehurst, and everyone has been very helpful and professional. Susan, Kevin and Deanna to name a few. Kevin who dealt with the sale and purchase of both our properties, was always very knowledgeable, friendly and consistent, he always kept me updated on the progress and returned missed calls quickly. We had a last minute hiccup with our vendor, but with Kevin's help it was all sorted out with just an hour to spare before the chain was due to collapse. He went above and beyond his duty to make our move happen. We are very grateful to Kevin.

E · 20 March 2025

★★★★★ 5/5

Google

I worked with KFH and Deana on the sale of my property recently, and I was very impressed with their services. They ensure the property is reasonably priced and benchmarked against the properties they recently successfully sold in the neighbourhood. They arranged for an excellent photographer to take photos and make floor plans. Deana arranged the viewing before the property was advertised online and got the asking price on the same day of viewing. From then on, it was a smooth process, and she arranged the exchange and completion date to our preferences. I have been deeply impressed by KFH and Deana’s professionalism and would recommend them for any future business.

Muhammad · 20 March 2025

★★★★★ 3/5

Google

We had a great experience wehn using the lettings department of KFH. The agent, was really communicative throughout the process and arranged plenty of viewings with the first fortnight of the flat being available. She was able to secure multiple offers at asking price and advise us in terms of which prospective tenants would be the best fit as well as guide us with all the relevant paperwork and certification necessary to let the flat. However, I would NOT recommend using their property management service, which is awful! Our property manager takes weeks to update us on issues / reply to us. It's taken almost a year to get a single issue fixed and even then there has been miscommunication. We pay a significant amount for the service but have ended up doing most things ourselves.

Aneesha · 20 March 2025

★★★★★ 5/5

Google

KFH, and mainly Deana Watkins, are the reason why we decided to go ahead with the sale of our house, and compared to our previous experience with another estate agents on Chislehurst high street, this has been a very positive experience from start to finish. The team at KFH have worked diligently to help with not only our sale, but also our onward purchase (which wasn’t with KFH). The coordination and communication was spot on. One of the best estate agents in Chislehurst.

Rakesh · 20 March 2025

★★★★★ 4/5

Google

The team at KFH Chislehurst are great. Friendly, offering advice and professional throughout the process. We used KFH for our sale and purchase. Vanessa and Deana were there to answer questions and push along the process to completion. If either of the team were busy then Susan the team manager would go out of her way to chase any queries. Responses are quick and the team kept in touch throughout, updating as needed.

Joseph · 11 November 2022

★★★★★ 5/5

Google

A professional service for the sale of a rental property. Thanks Susan, Emily and team.

Tom · 20 September 2025