Trusted Agent profile · Chislehurst, Kent
★★★★★
623 reviews across 1 platform
57 High Street, Chislehurst, Kent, BR7 5AF
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in Chislehurst, Kent, at 57 High Street, is rated 4.9 out of 5 across 623 reviews on 1 platform, including 623 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Kinleigh Folkard and Hayward won in 2026.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.
5/5
GoogleDeana has been nothing less than exceptional throughout our transaction - professional, responsive, empathetic when it was stressful (which selling/moving always is). She replied to our emails promptly every time, and was instrumental in getting the chain moving when it got a bit stuck towards the end. Overall, we're delighted with our experience with KFH and would definitely use them again. Many thanks!
5/5
GoogleI'd like to thank the team at KFH Chislehurst and especially Deana for all their efforts with helping me complete on my new home. From the first viewing with Deana, to the later stages of the transaction process, I was promptly communicated to at all times and I cannot recommend highly enough.
5/5
GoogleHad a really great experience with Terry whilst securing a flat. He was super responsive over the phone, happy to answer questions I had and kept me in the loop with how my application has been progressing. Exactly what you need in an estate agent. Would 100% recommend KFH Chislehurst and Terry in the future.
Thank you so much for your kind words, Urvi! We are thrilled to hear that you had a great experience with Terry throughout your application process. Your recommendation means a lot to us, and we look forward to providing you with the same quality service in the future!
5/5
GoogleThe level of professionalism and customer orientation from KFH Chislehurst is evidently at the highest level. All the support and care provided by the Lettings Team, Anita and Eleanor in particular throughout the whole tenancy process was outstanding. If you are interested to rent a property in the area, we highly recommend reaching out to KFH Lettings Team.
5/5
GoogleThe whole of the KFH team were fantastic from start to finish and delivered exactly what they said they would. Deana was extremely professional, hard working, honest, and very knowledgeable about the current market. She was the driving force throughout our whole buying/selling journey. We would thoroughly recommend KFH.
5/5
GoogleKFH Chislehurst - what can I say - they were excellent and determined to find me a new home and despite my sale falling through and my losing a purchase - they were adamant that they would still find me a new home and they did!! I would thoroughly recommend them and in particular a big thank you to Deana and Sam for their support and thoroughness throughout this fraught move!!!
5/5
GoogleWe found our dream home through KFH. They really understood our requirement and showed us really great prospects and helped us cut through the noise. I’d highly recommended them.
Thank you for sharing your experience, Amit. We're thrilled to hear that we helped you find your dream home and understood your requirements. We appreciate your recommendation and look forward to assisting you in the future.
5/5
GoogleKFH assisted in the selling of our house and I’ve also had experience of the lettings team. Susan (Head of Office), Deana, Lucy and their teams have been excellent, always friendly and always professional. Special thanks to Deana for her calmness and words of wisdom and general all round excellence. Highly recommended.
5/5
GoogleWe had an excellent experience with KFH Chislehurst, thanks to Kevin and Susan’s outstanding support. They guided us seamlessly through both the sale of our previous home and the purchase of our new one. Kevin’s efficiency and clear communication made the sale and purchase process smoother. We are thrilled with the outcome and highly recommend KFH to anyone looking for a reliable and professional estate agency.
4/5
GoogleAmended review based on call from lovely and helpful manager who took the time to call me to apologise. Reasonable to accept it must have been an off day from this agency. …
Thank you Mr Keith for taking the time to speak with me earlier today. I appreciate the opportunity to personally apologise for the poor experience you received. We failed to meet the standards of service you were entitled to expect from … More
5/5
GoogleVery happy with the support and help from KFH Chislehurst from the start of our search all the way through to securing our new home. Thanks all.
Thank you for sharing your positive experience, Andy. We are delighted to hear that our knowledgeable team provided you with reliable support throughout your home search.
5/5
Googleall the staff are very helpful and efficient ,particularly Anita Barry at Chislehurst and the property manager Antonio Rani
5/5
GoogleOne of the smoothest home purchases! From making an offer till completion under 3 months. Deana and her team are very helpful and accommodating. Keeping us posted throughout the whole process. Special shoutout to James from mortgage team for getting us good deal with acceptance within a week. Well done to KFH team!
5/5
GoogleWe had a great experience with the purchase of our property, alongside Susan. KFH were incredibly proactive, keeping things moving and ensuring that any issues were dealt with quickly. Communication was clear with quick responses, I would highly recommend.
Thank you for sharing your wonderful experience, Freddy. We were delighted to hear your feedback and are thrilled to hear that our proactive approach and clear communication made your property purchase smooth. Our knowledgeable team is dedicated to aligning with our clients' goals and delivering reliable results. We appreciate your recommendation and look forward to supporting you in the future.
5/5
GoogleFrom first viewings in the area, I felt Deana was easy to talk with, straight to the point and genuinely working on identifying my priorities and which on or off market properties might suit me. Through the full conveyancing process, Deana …
5/5
GoogleFantastic experience, if you want an estate agent who will be on the ball and push the rest of the chain along proactively then this estate agents are perfect for you selling. We tried other high street estate agents and they didn't come close to the experience we had with chislehurst kfh. Thanks Deana for all your hard work.
5/5
GoogleI have recently sold my property with KFH. Kevin has been invaluable in keeping things moving through his check ins with the solicitors, the buyers, and the estate agents of my onward purchase. Unfortunately my purchase (not through KFH) fell through at a very late stage, which was incredibly disappointing and stressful. Kevin was unfailingly kind, caring and understanding throughout and made the whole situation far easier to cope with. Thanks so much, Kevin!
5/5
GoogleReally impressed with the service provided by KFH Chislehurst, and a big thank you to Anita for all of her help throughout our tenancy, and to Lucy too during the end of tenancy process. Always extremely helpful when we needed assistance or had any questions, as well as being friendly and very quick to respond. Very easily recommended.
5/5
GoogleBig shout out to Deana! I'd highly recommend Deana and the KFH team, having always been very quick to respond, helpful with coordination between solicitors/vendors, keeping us updated and chasing on bits where needed. She has made the process and experience a lot easier for us.
5/5
GoogleFirst rate service from Deana and the team. My property was sold before it was even listed at a price above what I had initially hoped. They keep on the case to ensure the sale goes through smoothly and within quick timescales.
5/5
GoogleDeana was my agent and a buyer was found very quickly. The sale took some time to go through due to conveyancing issues but Deana helped maintain good communication between the relevant parties to a successful conclusion
5/5
GoogleFantastic service from start to finish. Had my tenancy transferred from another local Lettings Agent and the difference has been a breath of fresh air. Great communication, friendly and approachable and couldn't recommend the team highly enough. Special shout out to Anita who made sure every element of the transfer went very smoothly.
5/5
GoogleWe have finally exchanged contracts on our house today. It should have been a straightforward matter with only 3 houses in the chain, but Deana Watkins and the team at KFH have gone above and beyond their duties to bring a difficult transaction to a close, whilst reassuring our buyer (and myself) along the way. We are now looking forward to moving into our new home, and couldn't have done it without the team at KFH!
5/5
GoogleKevin was great when we purchased our property. He had the local expertise and kept us updated throughout the process. He really went above and beyond. We couldn’t recommend Kevin more and he is an asset to the team! Thanks again Kevin for all your help and first class service, from A&S!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward's Chislehurst office has 623 reviews across 1 platform: 623 on Google.
Kinleigh Folkard and Hayward Chislehurst is rated 4.9 out of 5 across all 623 reviews, and 4.9 out of 5 on Google from 623 reviews.
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, Chislehurst won Trusted Agent; Kinleigh Folkard and Hayward, Beckenham won Trusted Agent; Kinleigh Folkard and Hayward, Bromley won Trusted Agent.
Kinleigh Folkard and Hayward Chislehurst, 57 High Street, Chislehurst, Kent, BR7 5AF.
