Trusted Agent profile · Chipping Norton, Oxfordshire
Verified
★★★★★
475 reviews across 2 platforms
7 Market Place, Chipping Norton, Oxfordshire, OX7 5NA
Part of Chancellors, see every office.
Chancellors's office in Chipping Norton, Oxfordshire, at 7 Market Place, is rated 4.1 out of 5 across 475 reviews on two platforms, including 122 Google reviews rated 4.5.
Every review we hold for the Chipping Norton office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience throughout, be it sales or lettings team. Really grateful for all the support we got from Aysha, Fern, Katherine, Samantha. Would definitely recommend.
Thank you so much for your wonderful review, Sophie! We're thrilled to hear that you had a great experience with our sales and lettings team, and we'll certainly pass your kind words on to Aysha, Fern, Katherine, and Samantha. Your … More
4/5
GoogleJulietta was extremely professional, knowledge and helpful during and after the viewing.
Thank you for leaving us this great review, It would mean a lot to the Chipping Norton team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleAysha Groves greatly helped us in our property search. She was very professional but also friendly and warm, both over the phone and on two viewings. She answered all our questions and listened our needs and concerns and was very helpful and she is a great ambassador for Chancellors in our oppinion.
Hi Phil, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookThis is the first time I’ve dealt with Chancellers letting agents over the past year and a half. Recently Rachel Axton has provided me with excellent customer service as I have now vacated the property. Rachel is a prime example of how to deliver a 5 star service, there’s needs to be more Rachel’s in the world. Thank you Rachel for all your hard work and hassle free support truly appreciated !!!!!
Thank you for your review
5/5
GoogleThank you Aysha for providing excellent service and getting us sold!
Thank you, Tania, for your wonderful review! We're thrilled to hear that Aysha provided you with excellent service and helped you sell your property. Your satisfaction is our top priority, and we appreciate your trust in Chancellors - Chipping Norton Estate Agents. If you need any assistance in the future, don't hesitate to reach out!
5/5
GoogleGracy has been very helpful during the selling process of my flat in Chipping Norton, always returning my calls, clearly and politely summarising actions via email and answering any questions promptly. It's been a pleasure liaising with Gracy, I would highly recommend to friends and family, thanks.
Thank you Olly for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleSam Bloxham has been exceptional, he is always willing to help beyond his role duties and go the extra mile , he has particularly impressed me with being very honest and kind during what can be a very stressful process of buying and selling a home.
Thank you Meg for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe in the end did not buy or sell with Ayrshire but she was so kind, personable and helpful to me. She always let in touch with me and took time to listen and try to help. I am very grateful for the support and kindness. Thank you
Hi Deborah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookI have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.
Thank you mate! Happy to help ????
5/5
GoogleMy wife and I are looking for an investment property in Chipping Norton and the surrounding area for the last few months. I have seen several homes and been in close contact with Aysha from Chancellors. …
Hi Andrei, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleAVOID AVOID AVOID Based on an advice to continue with tenancy proceedings even though Chancellors have been made aware our house is being offered for, so advice given in bad faith by Chancellors, we have been made to pay management fees for something that has not only not been rented, but has not even been signed to be rented. If you can, avoid them for your tenancy contracts and rather go to any other competitor.
Hi Andrew, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
GoogleDon’t recommend them. Unprofessional and useless. Been waiting for more than a week for a video of the property and they didn’t come back despite the fact that I called them and reminded.
Hello Igor, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
5/5
GoogleJulietta showed us around one of the properties on with Chancellors. She was very knowledgeable about the property and was able to answer all of our questions. She took time to show us around, we didn't feel rushed. She was also very respectful to the wishes of the owners.
Hi Karen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleAbsolutely brilliant agent, very quick and responsive, the all process was so easy as the communication was absolutely brilliant and impeccable.
Thank you Thiago for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGracey is very professional and has been helpful throughout the process of selling my flat. Would give Gracey the highest of recommendations.
Thank you Julia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookTo start on a high, the estate agent actually was very helpful. Answered any questions I had and was very kind. The issues started with communication. I was given a sales progressor who failed to give thorough updates and when they did, they were weeks after my solicitor gave me one. When I communicated this to them, they got very defensive, deflected and I was passed onto another sales progressor. No accountability taken. Again, same happened with the new progressor, slow/no updates, but I just cracked on and waited (almost pulled out at this point as I was now on the 5th month of waiting and the thought of them gaining commission on such an awful service really annoyed me). Completion day then came around, a day that is supposed to be so exciting and luckily was but only due to the people I was with. CHANCELLORS DIDN'T EVEN KNOW WHO I WAS OR THAT I WAS THERE TO COLLECT THE KEYS. They didn't even know about the property even though it was their listing! They turned me away and I had to wait 6 hours until my solicitor gave me the go ahead to try and collect the keys again. I came back and was pretty annoyed (rightly so) and the person who gave me the keys tried to justify the situation by telling me how bad their experience was when they first bought a property?! I literally couldn't be arsed at that point. When I finally did collect the keys, someone was still vacant in the property! Luckily they were very kind but I didn't think it was very appropriate.
Hi Rachel, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookI am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief! Robyn Hollingworth.
Thank you Robyn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleGreat service from Aysha, all through the sales process. Always willing to go the extra mile
Hi Katherine, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookMyself and husband have been working with Francesca who took over our property management in the Abingdon Branch. She has been quick to respond, so helpful and overall pleasure to be in contact with. She has made the stress of moving out and dealing with the handover very manageable and easy. Thank you Francesca!!
Well done Franki
5/5
GoogleThe team at the chipping norton branch have always kept me updated with regard to the sale of my property. They are always polite, professional yet friendly. I feel confident that they will continue to support my sale through to completion..
Thank you Philomena for giving our Chancellors - Chipping Norton Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
FacebookI have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient. Ben Dodds was also very helpful. Thanks to you both.
Thank you Mr Rahim for your lovely review. I am so glad I could help get you moved in so quickly.
5/5
FacebookElizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.
Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookWould definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!
Thank you so much🙂
5/5
FacebookJust a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey. Caryl Jones
Thank you very much!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Chipping Norton office has 475 reviews across two platforms: 122 on Google, 353 on Facebook (across the whole business).
Chancellors Chipping Norton is rated 4.1 out of 5 across all 475 reviews, and 4.5 out of 5 on Google from 122 reviews.
Chancellors Chipping Norton, 7 Market Place, Chipping Norton, Oxfordshire, OX7 5NA.
