Seal Bay Resort Chichester reviews

★★★★★ 1/5

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The biggest con of all - Seal bay

The biggest con of all ! never purchase a caravan from these cowboys Seal Bay are the biggest rip off merchants there are ! they take all the profit from your caravan and make you pay for the damages caused by there paying guest ! you pay for everything , they take the money, your caravan gets trashed they bills you to fix it ? there paying guests use all of the gas & electric , you pay for it all ? so at the end of the rental year you get no money , and a big bill for extra utilities , they should be wearing balaclavas.

Dan · 7 August 2023

★★★★★ 2/5

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This place used to be so much better

Came on holiday with myself and partner and our 6 children. We arrived early so decided to wait outside our allocated caravan. A cleaner spotted us and noticed we had loads of young children with us, she said I will let you in the caravan. We had booked a 3 bedroom once inside the caravan we realised it was a one bedroom, very tiny. I called reception to be informed the app had the incorrect caravan number and we was in the wrong caravan.During our stay the app hardly worked too.We was staying for 3 nights, on the 1st there was a massive fight in the car and the back of the embassy bar. This was right outside our caravan our children were so frightened by it. The following two nights my children witness and experienced a further three more fights in the embassy bar. Even in the arcade one of the security was sitting on a man’s neck my daughter was so scared she was 11 and playing the arcade, the man on the floor looked like he was struggling to breath. Security seem to have anger issues, very aggressive even to stand and watch.Witnessing this trouble made my daughter very anxious she suffers with anxiety anyways and it ruined her holiday.On return I completed the contact form via the website only to have endless calls from caravan sales saying I wanted to buy a caravan despite telling them why I was contacting the keep calling and calling.I was told endless times they will pass my complaint on and have someone contact me still a month later no contact what so ever.My children all used to love this place and used to choose it over going abroad, now my daughter is scared to return as she don’t know what will happen!And not even a response on this!

Christina · 4 August 2023

★★★★★ 4/5

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Luxury hot tub lodge hunters Quay

Stayed in luxury hot tub lodge hunters Quay staff were lovely unfortunately our 4mth old granddaughter ended up at hospital in dunnoon 2 days of the break so week was spoilt only issue we had fridge freezer wasn't working reported it twice still not working when we left had to throw all our food out was promised an email when we checked out but nothing

Amie · 23 June 2024

★★★★★ 1/5

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Ive had 50 years happy stays with the…

Ive had 50 years happy stays with the previous owners bunn leisure a warm welcome always awaited you clean well run caravan park brilliant entertainment nightly parking on the beach, nice food and little shops reasonable priced all over the site friendly staff now cove own it its been reduced to a dirty theme park embassy dance floor has gone to make way to prams parked everywhere the tables are so packed together ive notified the local fire safety team if there was a fire family's would not get out you would be badley injured falling over people a major fire risk its too overcrowded .no entertainment kids everywhere even at midnight my 92 year father fell over a pram in the dark ,no lighting .The beach has been replaced by a large screen tv.Decent hot food has gone also replaced by mircrowave rubbish pinged no doubt in a dirty kitchin by teenages its a dirty hovel of a place the funfair has been almost closed down its the worst ive ever seen bring back the bunn family at least they were a local family who knew what people want in a holiday instead of a overpriced american cheap theme park . i will never step near that place again such a shame killed a lovely family business .greed is a terrible thing in the entertainment holiday industry a place now to avoid please report this company to the health and safety before someone gets killed

Laura · 30 July 2023

★★★★★ 5/5

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Activity team

I went to seal Bay with a couple members of my family and we chose to do a lot of the activities. My favourites were Archery, laser tag and axe throwing. I think the activities they have here are so different and versatile it's like learning a new skill. We had absolutely amazing and very professional leaders running the sessions. For all of them we had a young man named Raeph leading our sessions and he was very friendly and funny, he was very quick and witty with his jokes, very professional and helpful and aceepting of everyone, he also has alot of creativity with the games we were playing in archery. The team is brilliant and you can see they all really get on and have fun together and include everyone in there fun. We had a man called Sam lead our laser tag session and he was brilliant he knew what he was doing and very creative with the games too. We had another man called Tom with us in some of the session who was lovely too. When booking the sessions I was welcomes with a lovely smile from a lady called Meg she was so nice and talked me into booking even more sessions and I'm glad she did because I loved them even more. The activities team are so kind and are very much worth doing!

Georgia · 23 July 2023

★★★★★ 1/5

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What ever you do do not Buy a new…

What ever you do do not Buy a new Caravan from these Pirates !! the whole thing is a Con from start to finish !!! they tell you , you can earn good money if you wish to rent out your overpriced caravan with Seal Bay but all you do is pay for everything ? they rent it and get the money for the rental , while you pay for there gas, Services, repairs, electricity?? hows that , and then they tuck you up twice a year and take any money you might have earned for there so called fees !!! be very wary and do not purchase one of these.

Daniel · 28 June 2023

★★★★★ 2/5

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Nope

Exhausted staff. That don't get their tips. App that's so confusing. Over priced food. The CEO from America is raking it

Clara · 30 June 2025

★★★★★ 3/5

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SMUGGLER’S RESTAURANT

SMUGGLER’S RESTAURANTUnfortunately, our usual enjoyable meal at The Smuggler’s was spoiled by sitting in what felt like a school canteen atmosphere.The food was, as always, excellent - as was the service by the attentive & excellent staff.However, we were seated adjacent to a large, noisy, family party where the adults appeared to have little or no control over the children. They were allowed to shout, run around the restaurant and, to top it all, play with a football. Whilst it would be nice if parents could control their children, it would not have hurt a member of the management team having a quiet word with the party - it should not fall on the young serving staff to confront them. Perhaps a sign, insisting that no balls he allowed in the restaurant, may be a good idea for the future. We did get an apology from a very nice member of staff, but the meal had already been spoilt at this stage.

Mr · 19 June 2023

★★★★★ 1/5

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Promised a refund, none given.

I recently booked a couple of nights at Loch Lomond with Argyll Holidays but unfortunately due to confusion booked the wrong nights which I cancelled almost immediately. I expected some refund and indeed a gentleman named Graham assured me that I would receive the money back.I have had no refund and Argyll Hol's no longer reply to my emails.Everyone makes mistakes, it's just sad that this company sees it as an opportunity to take a person's money.We certainly won't book anything with Argyll Holidays again.

Mr · 16 May 2023

★★★★★ 1/5

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Definitely won't be back

We are just home from hunters quay holiday village and trust me if it wasnt for my 10 year old daughter who has special needs and wouldn't understand why we left we would of left the 1st night we had booked the rowan Premier Lodge for the week when we arrived its very dated which wouldn't really bother us to much but the lock to our patio door was broken we couldn't lock it our boiler was broken there was no thermostat so we were roasting hot or freezing cold no happy medium we did say to them and the fixed it but still no control over the temperature one of of the sofas were broken you sat on you fell in the decking was rotted with nail heads sticking out so couldn't even let the kids out to play also hut tub was suppose to get checked every day and it wasnt on to the complex we had booked because I have a 10 year old and 3 year old and from what it tells you online it looked great for kids we arrived and was severely disappointed especially for the price we payed there was no soft play no park the pool was freezing the changing rooms were freezing there is not very much of an arcade and you have to carry cash they dont have the change machines you can use your card on they tell you you can get cash back at the restaurant but when you try all they say is theres not enough in the till even if its as little £10 the entertainment we didn't really get to see because it was very loud and really dark my 3 year old was terrified to go in so in all there was nothing for them to do I will definitely not be back I think the worse part is the charge you that price they don't tell you half the facilities are not open I felt like I was scammed

Debbie · 1 May 2023

★★★★★ 1/5

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Not pet friendly

Not pet friendly, only a very small area for dogs and on our last night they said they had now removed even the small area, don’t really have a problem with that it’s their choice but they should have said so before we paid for very expensive drinks which they insisted we leave and refused a refund, they didn’t do so in an apologetic manner they were rude and hostile, the area is beautiful, parts of the site are nice with friendly and helpful staff but it’s very expensive and they have a staff attitude problem in the bar areas which spoiled our stay

Alan · 17 April 2023

★★★★★ 3/5

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Could be a piece of heaven

Stayed in a lodge with friends on a 5pm deal and was able to upgrade to a lodge with a hot tub a few days before we were due to arrive. Check in was easy and the staff were lovely, no issues, finally found our lodge and we were well impressed , equipped with everything you could need for a great stay, my only complaint is the beds, they are the most uncomfortable cheap mattresses I have ever slept on, considering they are doing a massive refurbishment, adding on new caravans and lodges, so if they can afford to do that they really do need to get decent mattresses that will give you a decent sleep, instead we woke up in the morning with sore bones, aching joints and barely slept.

Helen · 3 March 2023

★★★★★ 5/5

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Wonderful experience...

I have only just gotten round to writing this but we had a 3 night break last summer in one of the new Luxury Beach Apartments and it was wonderful. Can not fault it... The resort is big but there is so much to do and even though we were very close to the main attractions we didn't have any issues with noise. Staff were extremely helpful and although its expensive it is no more expensive than any of the other resorts we have been to. Lovely clean beach and views.

Erick · 21 February 2023

★★★★★ 1/5

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APPALLING TREATMENT

Paid approximately £1200 for 2 lodges with hot tubs. First day picked up keys at 3.30pm for a 4pm check in. First night was fine had a good night used the hot tubs. In one of the hot tubs did not get cleaned as parties were still in use maintenance said to go to reception when it’s ready to be cleaned and they would come back down. We approached reception declared our hot tub needed cleaned and was told it was be done at some point in the day. Hot tub did not get cleaned that day so was then out of bounds. On trying to enjoy the use of the facilities was told the swimming pool was closed due to a temperate problem therefore kids were very disheartened. The next day was told the pool would be open. We then went back to the reception was told there was not sand in the pool and it was closed heres kids disheartened by the lack of facilities for them. 5 times we complained to reception regarding the lack of cleaning from the hot tub. Was told it would be done at some point in the day this is our last full day here and it’s not 1 in the day and maintenance still not arrived to clean the hot tubs all facilities were fully booked pool closed and children bored as we are now sitting in a lodge with nothing to do and offered no alternative to our dismay. Staff very cheeky in approachable and unhelpful this weekend has been absolutely shambles and we would not be can to use this complex at Drumsynie again. Spoke to many other visitors approx 10 other families who were also disappointed in this and were also complaining and not using it again.

Liz · 12 February 2023

★★★★★ 3/5

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We stayed for 3 nights over the New…

We stayed for 3 nights over the New Year and we bought the tickets for the Embassy on News Years Eve, four adults and two children. £45 each for adults and £22 for the children so not cheap. The good thing was you got six drinks included and the children got snacks and drinks. My first complaint is, that it said on their website prosecco was included in the six drinks, apparently the manager changed his/her mind and it wasn’t included, very disappointing, then on the tickets it advertised drinks and snacks for the children, we were then told it was popcorn only, our grandchildren went to get popcorn but after over and hour of keep being told to come back no further popcorn arrived, we waited until 9.30pm when they were finally given sweets which wasn’t ideal. We had several tickets left for the children and was told to get them drinks which they didn’t want. My daughter raised this with the manager on the night and was basically told tough. We were all very disappointed and it put a bit of a dampener on our night.Plus the night we arrived no hot water or heating we reported this at 4.45pm and was told it would be sorted and could they have access to the van as we we’re going out which of course we agreed to, on our return around 11.30pm still no heating or hot water not ideal with young children, finally got hold of security who thankfully changed the bottle for us. Cleaning needs improvement, found a nappy in the seating area, thankfully unused, loads of hairs on the bedding, bathrooms very dusty and stains on the dining chairs and sofas.

Mrs · 3 January 2023

★★★★★ 2/5

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No management response

Emailed management twice regarding recent break at Drimsynie to offer feedback and distaste at our most recent break (No entertainment due to staff & owner parties with no prior communication, plus the poor state of the Albatross lodge) Used the email address provided and they have not even had the decency to respond. Years of regular bookings, thousands of pounds spent and no acknowledgment of my first ever complaint.Have 3 bookings for next year at over 6k and honestly can’t imagine returning at this point.

LB · 22 December 2022

★★★★★ 1/5

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Tried to book for family at Christmas…

Tried to book for family at Christmas after seeing it advertised. Told no as you have not stayed before. Why advertise it then. False advertising and would of stayed before but had a tough couple of years…! 😡Updated Thanks for getting back to me after 2 days. You still advertise maybe you should stipulate that unless you have stayed before than you will not be able to ..We were trying to get 3 generations of family together for Christmas after a tough few years and bereavement. No thanks will not try with you again. It’s bloody disgusting and I will never recommend you . Even though you are a huge campsite !!!!!!!!

Karan · 9 November 2022

★★★★★ 1/5

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Purchased a caravan stupidly without…

Purchased a caravan stupidly without even viewing the park due to be in lockdown. After a year of owning and absolutely hating the park due to poor staffing, substandard entertainment, lack of security which is very much needed on the park, overpriced disgusting food and much more we decided to sell. Sold privately as the park offered as a ridiculous low price for our caravan. Seal bay then did everything in their power to make the sale difficult. Adding on charges to us the seller and the buyer wherever they could and even delayed paying off the finance with the buyers money despite it being a private sale so not their money to hold on to. Seal bay don’t care about owners and only care about making money. No communication, disrespectful staff that lie to your face. If thinking about buying a caravan I would definitely avoid seal bay formally Bunn leisure!!!!

Sue-Ellen · 30 September 2022

★★★★★ 1/5

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don’t go please

good god. my holiday was so bad. i just recently went a couple of days ago, and i was appalled by the change. my grandparents paid for the holiday, and they didn’t even come because they feared that the beds would be too uncomfortable for my nana who is disabled and has type one diabetes. we said on the phone that we would like parking near the caravan, so it would suit my nana who is disabled, and we didn’t get that. we also asked to be away from drunk hot spots like the embassy club because my nana can’t really handle noise well at night, and our caravan was so near to the club that you could see the wall from the caravan windows. we used to go there a lot for a family holiday, but it’s changed to a gambling money stealing site. we always used to go to the gift shop inside the arcades which has now been turnt into a mini gambling site, and we used to go to the shop to buy some groceries for good money, which me and my mum were shocked to see that it’s changed to a prize booth. nothing is worth going there for. only the village and the beach, which yet you have to climb over massive boulders or go through the ocean bar to get to it, which is a money grab. there used to be lots of great entertainment for me when i was little, but we went there just now for my 18th birthday to find that there is all stuff built along the sea view from the ocean bar, or the place you could park to walk to the beach which i found really pleasent. if you were a family that loved food, seal bay resort would be tue place for you. the food is overpriced, and is really burnt. nothing worth going for because the only things you get with the price of the holiday is the van, the swimming pool and the beach. all the entertainment you have to pay for and book. me and my mum were so glad to come home and leave a family holiday spot forever because we will not be returning and not recommending this gamble site to anyone. it’s just for people who love to drink.

Hello · 19 September 2022

★★★★★ 2/5

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Been an owner for nearly 20 years !!

Been an owner for nearly 20 years !!! Where do I start on this …. Both my partner and I have emailed in to coves General manger to get No reply…not even an acknowledgment…this is totally unacceptable and rude.The Entertainment now is absolutely awful even though they still advertise the Big acts that used to exist when it was Bunn leisure and was owned by The Bunn Family it was fabulous ….but not anymore !!! Now we don’t go out …if we do go out …it’s to the village instead…where some of our original ents team perform The Embassy now feels very unsafe…always a fight we hear about every week …the original security team were absolutely amazing never did we get any trouble with them in the venues… great bunch of guys !! Now you just hear them say …”were not paid enough to deal with that sh@t“ so bad to hear that …. I’m just so disappointed all the money cove have spent but it’s going downhill fast I hope I get my response from cove but I’m not holding my breath …

Sarah · 3 August 2022

★★★★★ 1/5

Trustpilot

poor health and safety and hygiene

we received out checking in time in on the app say 3pm and our code/activation for key was avaliable from 3 but couldn't get into caravan. We finally had someone get us in at 3;50 but the room hadn't been checked so had to wait for someone on to come and to give us are key. they said it would be 30 minutes but ended up being a way over a hour and had spoken in-between this but on the 4th phone call he said he didn't read our notes and said to collect keys from reception. so first impressions wasn't great at all we were all fed up. we quickly realised its a very odd place Security everywhere check in nappy bags under prams even saw them check behind children in pram!! never seen anything like it for a kid caravansite, also no prices on anything in embassy Entertainment bar or shop, mainly travellers onsite (which wasn't an issue but was surprised), all staff are very young, don't deal with health and safety faulty machines that lifted my child up of the ground before putting money in she was half in half out reported it but hey just you need to find someone else. a child was sick in the outdoor Pool and was not just water it had all bit of food in, we reported this but they just said we'll I can't see anything and did nothing, didn't make people in the Poole aware of this and the kid had sick all over his costume, so many machines in the arcade are faulty. The worse part of this is I have came home to day and 2 very young children who have been throwing up all day and night and still being sick at 1:35am and cannot wait till morning to right this review as I am so disgusted and concerned that more children or adults are getting sick ! if they have not got good healthy and safety I wonder what they're food hygiene is like. I would highly advise anyone not to go never complained about a holiday before. also you can't complain on site it has to be emails that's what I was told by the guy on the phone and reception

Lauren · 1 August 2022

★★★★★ 1/5

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I've visited Warner touring site a few…

I've visited Warner touring site a few times now and can't complain at all until you go out the gate on to the main complex the entertainment was exactly the same as last year song for song then to top ot off the repeated it twice in one week , and to top it off the place looked like a war zone there was food and left over drinks all over the tables and floor and the staff wasn't interested in cleaning it up I was very disappointed

Alan · 6 July 2022

★★★★★ 3/5

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I wrote a review a month ago when I was…

I wrote a review a month ago when I was angry but could not update what I wrote, we had a not very good 3 days start to our holiday (but) Management, reception staff not only sorted our problem but we where upgraded to a platinum van which was amazing they also gave us £30 in vouchers so we could all have a nice meal, I have be read some of the other reviews can can honestly say all the be team where amazing. We have booked again for September my daughter has one booked as well they are right on the beach but we could not get one on the beach so we have asked for one as close to them as possible, will update you on how it goes but we are all looking forward to a stress free holiday.

Mr · 17 June 2022

★★★★★ 1/5

Trustpilot

Booking issues

Why when I go book on stratheck the price increases by £106 for the stay once I have put the occupants details in? I have spoken to the site and they have no answers. I have spoken to customer service and they have no answers??? Very puzzled. Any answers would be appreciated

Charlie · 29 June 2024