Every review we hold for the Chesthunt office, from every platform, shown as written. First names only.
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5/5
GoogleWe have had a fantastic purchasing experience with Christopher stokes as they have helped us to purchase our dream home. Everyone in the office is extremely professional and friendly and we have always had excellent communication from all staff. We decided to opt for their recommended mortgage broker, Damien, who was again very professional and offered excellent rates. The sales progressor has also been so amazing and has been a pleasure to deal with throughout. The entire experience has been faultless and cannot recommend them enough. Thank you all at Christopher Stokes.PositiveProfessionalism
Erol Β· 28 August 2021
Agent replied Β· 30 May 2023
Thank you for taking the time to leave us your kind review and 5 star rating, we really appreciate it. We are very pleased to hear that you felt we have helped you find your dream home and were professional and a pleasure to deal with throughout. Please do recommend us to family and friends for rental or sale, if you mention this to us on completion we pay you a thank you! We are delighted to have helped you and your family to find your dream home, we wish you good luck settling in. Thank you, from all the team at Christopher Stokes.
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5/5
GoogleMy experience with Jada was amazing. Always answered questions even if it was outside working hours and attended the property with a tape measurer as I forgot one.
Great service.
Thank you.
Nicholas Β· 5 July 2021
Agent replied Β· 5 July 2023
Thank you for taking the time to leave us your kind review and 5 star rating, it is very much appreciated. We are very pleased to hear that you felt you received great service especially from Jeyda. We are very happy to know that we have have been able to help you. Thank you again, from all at Team Christopher Stokes.
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5/5
GooglePolly has been amazing in answering queries and keeping the chain updated when solicitors (not mine he was also great ) can be slow in responding .cannot recommend her enough!!PositiveResponsiveness, Professionalism
Claudia Β· 28 August 2021
Agent replied Β· 5 July 2023
Thank you for taking the time to leave us your kind review. We are very pleased to hear that you felt Polly kept you updated during your transaction. We are very happy that our team were able to help you achieve and complete on your purchase. Thank you from all at Christopher Stokes.
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5/5
GoogleVery polite and courteous Agents
Yvonne Β· 30 November 2025
Agent replied Β· 30 December 2025
Thank you for your feedback. Weβre pleased to hear you found our team polite and courteous.
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5/5
FacebookI would thoroughly recommend Christopher Stokes. Sold out flat within 48 hours for above the asking price. Good communication. Chelsea was a star. Kept us up to date most days on the progression of the sale. Never could of got through it without her. Also a nice finishing touch was a new home card and a bottle of wine. Would thoroughly recommend them and would never use anyone else to sell through again.
Stacey Β· 28 October 2016
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5/5
GoogleEven though we didnβt find the house which was more our fault it was a pleasure to work with Christopher stokes. Ben and Jon have been very professionally and understanding. Hopefully we can find something with you guys in the future.
Kristina Β· 28 July 2024
Agent replied Β· 27 August 2024
Thank you for taking the time to leave us your review. We are sorry to hear you felt we donβt care about our clients, this is not the case and we take your comment seriously. We have spoken to Matthew who has confirmed he has explained the situation to you. The funds are not held with us for return, they are with a third party, instructions carried out by them were instructed by yourself. Thank you for your review so that we have been able to clarify and respond. Kind regards from Christopher Stokes.
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5/5
GoogleHi yes this estate agency Christopher Stokes deserves five stars very honest and helpful.
I would like to recommend Cristopher Stoke for every body very professional people.
Thank you for your help
Dinu Β· 5 July 2020
Agent replied Β· 5 July 2023
Thank you so much for taking the time to write a review for us and leave us a 5 star rating. We are very pleased to hear that you felt we were hones and helpful and professional. We are especially pleased that you have also said that you would recommend us, thank you so much! From team Christopher Stokes.
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5/5
GoogleFrom start to finish The whole team at Christopher Stokes have been amazing. We cannot recommend them enough for their all round high standard service.
They maintained excellent communication throughout the whole process for purchasing our forever home and work very much as a team. We cannot thank them enough for what can be one of the most stressful but exciting times in ones life in guiding us through it all. Thank you.PositiveResponsiveness, Professionalism
Lauren Β· 28 August 2021
Agent replied Β· 30 May 2023
Thank you so much for taking the time to leave us your 5 star rating and your very kind words. We are delighted to read that you felt we worked well as a team and gave you a high standard of service and that your move was exciting! Hope you have settled in and love your forever home, we are so pleased we helped to get you there! Thank you again from all at Christopher Stokes.
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5/5
GoogleVery professional service from start to finish. They were available to offer support every step of the way and we completed in 8 weeks. Overall I am very impressed with everyone at the Cheshunt branch Jon, Polly & Amy to mention a few.
Andy Β· 20 May 2024
Agent replied Β· 27 August 2024
Thank you for kindly leaving us your review and 5 star rating, it is really appreciated. We are pleased to hear that you felt that the team gave you a professional service and that you were impressed with the Cheshunt branch. Thank you again from all of the team at Christopher Stokes.
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1/5
FacebookBE CAREFUL WITH THIS AGENCY ! I've had extremely bad experience with them, would not recommended to anyone. There are some really great agencies in the area and Christopher Stokes are definitely not one of them, I would recommend to think twice and consider other options before choosing them. Best of luck on your new home adventures! π π
Gintaras Β· 18 May 2023
Agent replied Β· 26 November 2023
Thank you for taking the time to leave us your review, we are sorry to hear that you felt you had an extremely bad experience and would not recommend us. There are protocols we follow which both buyers and brokers are made aware of in writing before a property can be taken off the market. In this instance we didnβt receive the necessary requirements for this in a timely enough manner. As an estate agent we pride ourselves protecting our vendorβs interests seriously. We hope you are successful in your search. Thank you from Christopher Stokes.
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1/5
GoogleBad experience, viewed a property, was pressured to leave a deposit, within hours called back before property was removed from advertisements which is a legal requirement when taking a deposit yet i was told i could not get my deposit back as the director refused. It was my mistake but really cold and heartless people in there. Happened over a year ago if I'm honest and its a good thing the law has changed and they can't continue their scandalous behaviour and tactics. Shocked to see the positive reviews, I suppose the reviews are incentivised and others probably didn't see their nasty side. Good luck if you're looking for a property, and hopefully it isn't listed by these guys so you won't have to deal with them.
Kia Β· 6 July 2019
Agent replied Β· 5 July 2023
Thank you for taking the time to leave us your review. We're sorry that you felt you had a bad experience with us. Any deposit put down on a rental property for referencing is only taken after giving advice that it would be non-refundable if you were to fail referencing. This was unfortunately the case for your application. Many thanks, Christopher Stokes.
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5/5
GoogleAmy was great from start to finish. Very Professional & helpful π β¦
Clo Β· 5 February 2023
Agent replied Β· 5 July 2023
Thank you so much for taking the time to leave us your kind review and 5 star rating. We are delighted to hear that you felt Amy was great, professional and helpful. It is always lovely to read when a team member has been mentioned and that you were pleased with them, we will pass on your comments - thank you! Thanks again from all of the team at Christopher Stokes.
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4/5
GoogleGot a tenant very quickly for us
Pierre Β· 1 September 2025
Agent replied Β· 30 December 2025
Thank you for your feedback. Weβre pleased to hear that the team were able to secure a tenant for you quickly.
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5/5
GoogleThoroughly professional and always helpful, attentive and supportive throughout the selling process. Steve, Sam, Danni and Hannah learned the key selling points of the house and ably conveyed them to prospective buyers without appearing to oversell. Polly did a great job of keeping communication open between us, the buyers and the respective solicitors. We would thoroughly recommend Christopher Stokes to anyone thinking of moving.
Ricky33012 Β· 3 August 2022
Agent replied Β· 30 May 2023
Thank you for taking the time to leave us your 5 star rating and kind review. We really appreciate your feedback that you felt we were professional, helpful and supportive and would recommend us! Thank you from all of the team at Christopher Stokes.
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5/5
GoogleAmazing service. Worked with Amy. Brilliant!
Korri Β· 21 June 2023
Agent replied Β· 25 July 2023
Thank you for taking the time to leave us your 5 star rating and kind review. We will extend your thanks to Amy that you felt her service was amazing, thank you for letting us know your thoughts, we feel she is brilliant too! Thank you again for your kind review, please don't hesitate to contact us if there is anything else we can help you with. Thank you from all at Christopher Stokes.
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5/5
GoogleA lovely committed team of people from start to finish. Really knowledgeable and professional. Thank you for supporting me in my move to my lovely new home!
Yasmine Β· 12 November 2024
Agent replied Β· 23 December 2024
Thank you so much for taking the time to leave us your kind review and 5 star rating. We are so very pleased to hear that you felt supported when purchasing your new home and hope you will be so very happy there! Please don't hesitate to recommend us and let us know if you do, if it completes we send you a thank you gift - thank you again from all of the team at Christopher Stokes.
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5/5
GoogleThank you to all at Christopher Stokes - helping my first property buy, nice and smooth.
Special shoutout to Polly, great work!PositiveResponsiveness, Quality, Professionalism
Joshua Β· 28 August 2020
Agent replied Β· 5 July 2023
Hi Joshua, thank you so much for leaving us a great star rating and review! So glad we could help you purchase your first property and that you felt it went smoothly, especially as we completed in the middle of Covid-19 lockdown! Thank you for mentioning that you thought Polly did great work for you on your purchase. Hope to see you come back to us for your second property! Thanks again, Christopher Stokes
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3/5
GoogleAs a first time buyer I don't have much to compare to but we were happy with the service overall. The only thing was there was a communication error with other agents in the chain which meant we had a sudden and unexpected deadline to exchange.
Claire Β· 11 October 2023
Agent replied Β· 26 November 2023
Thank you for taking the time to leave us your rating and review and that you were happy with our service overall. We are sorry to hear that you felt there was a communication error with the above chain and that there was a sudden and unexpected deadline, I'm glad you were able to reach exchange to be able to complete. We wish you good luck and hope you are settled and it feels like home! Thank you from all of the team at Christopher Stokes.
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5/5
GoogleHelpful and friendly. Kept us updated throughout the purchase of our house. Thanks to Jon, Polly & the rest of the team.
Mairi Β· 5 July 2020
Agent replied Β· 5 July 2023
Thank you so much for taking the time to leave us your review and star rating, it is very much appreciated that you mentioned you felt updated throughout the whole process. We value your comments on our staff members and also the whole of the team! Hope you are now settled into your new home and hope you come back to us if you ever want to sell or purchase in the future. Many thanks, Christopher Stokes.
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1/5
GoogleDishonest agency. They accepted the offer and sold some else.
Answer: i ve submitted all the documents you needed. You did not send any emails. When you accept the offer i have send all documents to my broker. I believe you have got something from other buyer.
Remhu Β· 29 July 2023
Agent replied Β· 31 July 2023
Thank you for taking the time to leave us your review. We are disappointed to read that you feel we are dishonest and that you were not successful with your offer on the property. When your offer was accepted by the seller, you were asked for certain documents and you were aware that these were required before the property is taken off the market, we understand that you are waiting for your broker. We received another offer which we are legally obliged to submit to the seller and this buyer has submitted their documents, we have spoken to the seller and they have made the decision to chose the buyer who is ready. To note that your comment that we 'accepted the offer and sold to someone else' is not correct as you had not completed the necessary requirements to secure your offer. If we have any other properties you would like to view, please do let us know and we would be happy to help you secure another property. At Christopher Stokes we would like to wish you a successful property search.
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5/5
GoogleCant Praise Polly and the Team at Christopher stokes enough, myself and wife are so grateful for your time, efforts and advice given throughout the process of selling and buying our new home, we really couldn't have done it without you guys. I'd really recommend Christopher stokes. were really excited to move into our new home soon.
Ruffle Β· 5 July 2022
Agent replied Β· 5 July 2023
Thank you so much for taking the time to leave us your kind review and star rating. We very much enjoyed helping you sell your property to get you and your family your new home. thank you for your comment about the team and Polly and please don't hesitate to recommend us! Thank you for letting us help you move! From all at Christopher Stokes.
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5/5
GoogleVery grateful for the confidence and professionalism in selling our house in Cheshunt, with a good outcome in a challenging market. Solid advice and action to find and qualify a buyer, and then smooth process to make it happen.
RS Β· 31 December 2023
Agent replied Β· 27 August 2024
Thank you so much for taking the time to leave us your kind review and a 5 star rating! It really is appreciated to know that you felt confident in our professionalism, advice and that you felt it was a smooth process. Thank you again, from all of the team at Christopher Stokes.
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5/5
GoogleCant Praise Polly and the Team at Christopher stokes enough, myself and wife are so grateful for your time, efforts and advice given throughout the process of selling and buying our new home, we really couldn't have done it without you guys. I'd really recommend Christopher stokes. were really excited to move into our new home soon.
Ruffle Β· 30 May 2022
Agent replied Β· 30 May 2023
Thank you so much for taking the time to leave us your kind review and star rating. We very much enjoyed helping you sell your property to get you and your family your new home. thank you for your comment about the team and Polly and please don't hesitate to recommend us! Thank you for letting us help you move! From all at Christopher Stokes.
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5/5
GoogleHave used Christopher Stokes twice and both times did not disappoint sold the properties within a few days Great sales team and Polly always helpful and kept me fully informed have already recommended to friends who sold their property within a few days.
Sue Β· 7 August 2023
Agent replied Β· 5 July 2023
Thank you for taking the time to leave us your 5 star rating, we really appreciate your feedback. Thank you from all of the team at Christopher Stokes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.