Trusted Agent profile · Chesterfield
★★★★★
264 reviews across 2 platforms
Dunston Lane, Chesterfield, S41 8DH
Part of William Davis Homes, see every office.
William Davis Homes's office in Chesterfield, at Dunston Lane, is rated 4.3 out of 5 across 264 reviews on two platforms, including 29 Google reviews rated 4.1.
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
5/5
TrustpilotYvette was very helpful when helping us…
Yvette was very helpful when helping us find our home, we were constantly updated through the whole process.
Hi Josh, Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Yvette and the team at Houlton. Kind regards, William Davis
5/5
TrustpilotSimple
Simple, uncomplicated experience dealing with William Davis. Pleased with new house. Some minor snagging was quickly sorted out by friendly efficient tradesmen. Idea of information folder covering every aspect of the house, even new lawn care, is brilliant. Marie at Prince’s Place was so helpful with advice, liaison and communication making the whole process smooth and efficient.
Hi Jo, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Marie at Prince's Place. Kind regards, William Davis
5/5
TrustpilotI cannot speak highly enough of Marie…
I cannot speak highly enough of Marie and all the team at the Radcliffe on Trent site. From the first enquiry we made to the sales team, to moving into our dream home and beyond, the customer service has been excellent every step of the way. Nothing was too much trouble and Marie went above and beyond to support us through the whole process. We are delighted with our William Davis home and would strongly recommend.
Hi Lydia, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and the rest of the team at Prince's Place. Wishing you all the best in your new home. Kind regards,William Davis
5/5
TrustpilotExcellent customer service
Excellent customer service. The sales team were extremely patient and helped us find our dream home. We are so happy and definitely recommend William Davies.
Good morning, Thank you for taking the time to leave a review, we really appreciate it. We are so pleased to hear that your experience has been positive and that you've been happy with the customer service you received. We will make sure we pass your comments onto the team. Kind regards, William Davis
5/5
TrustpilotWe visited the Prince’s Place…
We visited the Prince’s Place development at Radcliffe on Trent and were expertly looked after by Stephanie and Claire. Their knowledge and understanding was excellent and their follow-up was courteous and professional without being pushy. They are a credit to William Davis Homes.
Hi Jason, Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Steph, Claire and the team at Prince's Place. Kind regards, William Davis
5/5
TrustpilotLime Gardens
I visited Lime Gardens, Sutton Bonington, and the sales representative Harry Quick, was friendly, helpful, and professional. I then purchased a house on this development, and Harry has been brilliant. Nothing has been too much trouble for him and I have really appreciated being able to ask for his assistance. Thank you Harry!! 👍
Hi there, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Harry and the rest of the team at Lime Gardens. Kind regards, William Davis
5/5
TrustpilotGreat experience throughout purchasing…
Great experience throughout purchasing at Buttercup Fields. Built and finished to a high standard with snags resolved quickly, if not ahead of completion.Special thanks to Nicky throughout the purchase, and Tom in following up on the minor snag work once moved in.
Good morning Kate,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Nicky, Tom and the team at Buttercup Fields.Kind regards,William Davis
5/5
TrustpilotA brilliant experience so far
I am in the process of buying my first home which has been daunting! Bev has been an absolute angel and has gone above and beyond to make the experience enjoyable. She has kept me informed every step of the way and given me any advice I have needed. She has made the whole process enjoyable.
Hi Louise,Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Bev and the rest of the team at Houlton.Kind regards, William Davis
5/5
TrustpilotExcellent Service from the start
Right from the word go, I have received excellent service, from Marie and the sales Team in Radcliffe and all the support staff from William Davis over the past year. Nothing is too much trouble, any small issues are deal with efficiently and swiftly. (and there are not many). My new home is a delight to live in,and the Development is excellent. I would certainly recommend a William Davis home.
Good morning, Thank you very much for taking the time to leave such a great review, we really appreciate it!We will pass your positive comments onto Marie and the rest of the team at Prince's Place. We hope you enjoy your new home.Kind regards,William Davis
5/5
TrustpilotJust visited Lace Fields Ruddington
Just visited Lace Fields Ruddington. We were welcomed by Kelly Rudkin who was so friendly, knowledgeable about the site and the local area. She was so polite showing us the show home. The show homes were beautiful and spotlessly clean. We now have much to think about as the 4 bed houses were so good and it’s so hard to choose. Thanks Kelly for your help today.
Hi there, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Kelly and rest of the team at Lace Fields. Kind regards, William Davis
5/5
TrustpilotMy dealings with William Davis have…
My dealings with William Davis have been very positive and informative. Stephanie and Lauren have been so friendly and approachable it has taken a lot of stress away from me. This is a completely new experience for me and I am excited to move into my new home as soon as possible.
Hi Susan, Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Stephanie and Lauren at Hathern Edge. Kind regards, William Davis
5/5
TrustpilotJust moved in to our new home in…ruddington Nottingham
Just moved in to our new home in September 2023 on Lace fields ruddington Nottingham and it went very well,Thanks to Kelly in reception, she was there for us every step of the way always very helpful and polite any worries we had she handle it with professionalism .We can’t thank Kelly enough
Hi Deborah, Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive and we will pass your comments to Kelly and the rest of the team at Lace Fields. Kind regards, William Davis
5/5
TrustpilotDebby was brilliant 👏
We had a brilliant customer service from Debby(Houlton) at William Davis. She was friendly, professional and informative. She was always happy to help with all our questions. I would recommend them to anyone buying a new house.
Hi Bina, Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Debby and the team at Houlton. Kind regards, William Davis
5/5
TrustpilotExcellent customer service from Mandy
I had an outstanding experience working with Mandy Johal at Lace Fields in Ruddington, throughout the process of purchasing my first new build home. From the very first interaction, they were knowledgeable, professional, and incredibly attentive to my needs. They took the time to explain every detail clearly, guided me through each step, and always made me feel confident in my decisions.
Hi Amy, Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Mandy and the team at Lace Fields. Kind regards, William Davis
5/5
TrustpilotGreat service at Buttercup Fields
Having found our perfect plot on the building plans nearly two years ago we've had many months to keep popping in and bugging Nicky in the sales office until our house, last one on the build plan, was finally released for us to buy. We've watched it grow from foundations to completion and it's been so exciting. We've had a brilliant experience and any snagging has been sorted straight away by Tom the great site manager. We're so happy with our lovely new house and are looking forward to our first Christmas in it. Particular thanks go to Nicky who has been there from the start of us first visiting Shepshed and seen us through everything.
Hi Jayne,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Nicky, Tom and the team at Buttercup Fields.Kind regards,William Davis
5/5
TrustpilotDuring the process of part-exchanging…
During the process of part-exchanging and buying my new home at Princes Place, William Davis Homes have been absolutely brilliant from start to finish. They’ve been professional, friendly, and genuinely caring throughout the entire journey. I received regular updates and felt fully supported at every stage. Their communication has been excellent, and nothing was ever too much trouble.
Hi Alex, Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Rebecca, Claire and the team at Princes Place. Kind regards, William Davis
5/5
TrustpilotExcellent customer service.
An excellent experience of buying my new home. Pam and Faye in the sales office were always happy to help and answered any questions I had. There were only a few snags and all of these were sorted promptly.
Hi Charlotte,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments to Pam and Faye at Regency Park.Kind regards,William Davis
5/5
TrustpilotPrince's Place Radcliffe on Trent
I wish to thank William Davis for our wonderful new house, we are absolutely delighted with our new home. The excellent service that Marie in the sales office has provided most efficiently during the process of purchasing our property from the beginning to completion is outstanding. We can not praise her highly enough. We were fully kept informed throughout & guided through all the details & enquiries that we had. Ross the Site Manager, Shaun the Assistant Site Manager & the staff workers on site have been most helpful, kind, respectful of our property and very hard working. The standard of the new housing development is exceptional & a lovely place to live.
Hi Sandy,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Marie and the team at Prince's Place.Kind regards,William Davis
5/5
TrustpilotAn all round excellent service
We were provided with helpful information about the site, house and services all the way through our purchase of the property to moving in. In particular we had excellent support and attention from their representative, Jules, in the sales office. She was at all times very helpful and pleasant to deal with and went out of her way to get things done for us. We were also able to have regular contact with Paul the site manager on practical issues and we felt we could always contact him personally if we needed to know anything, as well as the routine briefings at the house.Apart from delays on completion of the house, which were mostly out of the builders control, our experience was a good one and we are very pleased to be living in a lovely house which has been built and finished to a very high standard. We would always recommend William Davis as a company and compliment Jules and Paul for their personal service.
Hi Perry,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Jules and the team at Lime Gardens.Kind regards,William Davis
5/5
TrustpilotGarendon Park
Great customer service provided by Mandy at Garendon Park.
Hi Nic, Thank you for taking the time to leave a review, we really appreciate it. We are so pleased to hear that your experience has been positive and that you've been happy with the customer service you received. We will make sure we pass your comments onto Mandy and the team at Garendon Park. Kind regards, William Davis
5/5
TrustpilotExceptional Home Buying Experience with William Davis
I recently purchased a home from William Davis, and I couldn't be more thrilled with the entire experience! From the initial viewing to moving in, the process was seamless, and the team was incredibly professional and helpful.A special shout-out to Bev and June, who went above and beyond to provide exceptional customer service. They were always available to answer any questions, provide updates, and make sure everything went smoothly. Their warmth and efficiency made the whole journey stress-free.I highly recommend William Davis, a 5-star experience from start to finish!
Good Morning Venakta,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments onto Bev, June and the team at Houlton.Kind regards,William Davis
5/5
TrustpilotThis is my partner & I’s first home…
This is my partner & I’s first home together, and we couldn’t be happier! We looked at many new build developers but William Davis was the best in terms of quality & features, hands down. The ‘standard’ package and all it included e.g turf / tap outside etc - when you compare this to others, you realise it’s a rarity. Bev & June supported our journey from the very start. We had endless questions & they helped and provided support in all ways possible. We reserved our plot and watched it get built over a 6 month period, and Bev provided picture updates & kept us posted on key milestones. We are very appreciative for the help we received! Another shout out goes to Chris & Colm - from our 1st ‘meet the builder’ to now, they have been amazing with their support. With our minor snagging list, they actioned this quickly & always communicate with such a friendly & professional manner. They are a credit to the William Davis business! We’ve now been in our house for 1 month and we love it. The standard of finish is amazing and made the moving in process so bliss. For us, buying a William Davis home just felt right & we’re so happy with our decision. We’d recommend W.D to everyone!
Good Morning Amy,Thank you for taking the time to leave a review, we really appreciate it!We are pleased to hear that your experience has been positive and we will pass your comments to Bev, June, Chris and Colm at Houlton.Kind regards,William Davis
1/5
TrustpilotAtrocious
Atrocious. Failed to correctly handover land surrounding our home when they sold it years ago and so they remain responsible for it, but they refuse to undertake any maintenance of it. They are both rude and inconsistent when making contact with them about it. Would steer clear of purchasing property they have responsibility for, nor or in the past, or property close to anywhere they have built. Currently the issues will prevent us selling our home and they couldn’t care less.
Dear Holly,Thank you for taking the time to leave a review. We are aware of the issues that you highlight which relate to a development which was completed over 20 years ago. We are working with the land registry and local authority to investigate and resolve the situation.Kind regards,William Davis
5/5
TrustpilotGreat customer service
I bought a house from William Davis in 2017, which we love. Ever since moving in, and even after our initial 5 year period of support from William Davis, the company have always offered a great customer service, from everyone I’ve engaged with. Lindsay is brilliant and always responds quickly and helpfully.
Hi Sam,Thank you for taking the time to leave a review, we really appreciate it! We are pleased to hear that your experience has been positive over the last 5 years since buying your William Davis Homes. We will pass your positive comments to Lindsay and the rest of the team. Kind regards, William Davis
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