Pinewood Chesterfield reviews

★★★★★ 5/5

Google

Fantastic company. Always put 100% into what they do. Friendly and professional.

Jo · 11 September 2024

★★★★★ 5/5

Google

Very good experience with Pinewood properties. Explained everything precisely.And responds to any complaints immediately.

Anoop · 27 July 2024

★★★★★ 5/5

Google

Excellent service, very informative, and the staff were all excellent.

Tom · 25 September 2024

★★★★★ 5/5

Google

Always been very helpful whenever I have had any (limited) issues whilst not being over baring with constant check ups or emails. I've been very lucky to remain in employment throughout the pandemic crisis, however, I understand that they have been amazing to others less fortunate.

Max · 26 October 2021

★★★★★ 5/5

Google

The team at Pinewood were really friendly and helpful in sorting my new rental, with a really quick turnaround for documentation aswell.

Theresa · 29 January 2024

★★★★★ 5/5

Google

I have never been this comfortable as a tenant. The service received is impeccable

Andrew · 27 June 2024

★★★★★ 1/5

Google

Would not recommend, try to fleece you out of any money they can through fees. There is better agencies out there. Cannot wait till the new laws come in stating that no agency fees can be applied.

James · 27 October 2019

★★★★★ 5/5

Google

My experience and expression with them are lovely.

Akiode · 25 September 2024

★★★★★ 4/5

Google

I've had a rocky start with pinewood but in the last year or so they have been brilliant and helpful customer service has massively improved dont know if its coz they don't do inspection anymore so I'm know longer stressed with that

Emma · 12 January 2022

★★★★★ 5/5

Google

Pinewood have been very good at finding me a tenant for my property and have kept me informed every step of the way.

Lisa · 26 October 2023

★★★★★ 5/5

Google

Aberta Hallam, of Pinewood properties, has been extremely polite and helpful with our application for a beautiful rental property. I would recommend.

Kenneth · 26 October 2023

★★★★★ 5/5

Google

Both girls are helpful and efficient in dealing with any inquiries you may have moving into a property. Kate showed us around and was informative and professional at all times, during the referencing process I called on regular basis to get an update and always found them helpful and friendly.

Stephanie · 27 October 2018

★★★★★ 5/5

Google

It was generally a pleasant experience dealing with Pinewood. My queries were answered and concerns addressed

Wale · 12 January 2024

★★★★★ 5/5

Google

Great communication throughout the whole process. Very professional and kept me informed at all times. Everything ran very smoothly.

Cristian-Patriciu · 26 October 2023

★★★★★ 5/5

Google

Very helpful and communicative, responded to emails very quickly, kept us in the loop and chased solicitors really effectively.

Robyn · 26 October 2023

★★★★★ 1/5

Google

We rented a property through this agent for 12 months. Thankfully the actual landlord was wonderful. We experienced very poor communication from some of the staff, and downright rudeness from some others. They use any excuse to charge a fee. Be warned, they do not lodge your deposit with an independent body, as per The Law, but leave the name of the actual Landlord on the paperwork, so any comeback falls to them. Unprofessional practice and very poor customer service for both tenants and landlords.

Susan · 27 October 2018

★★★★★ 5/5

Google

Tom at Pinewood properties provided us with excellent customer service when we purchased a house through them. He kept us informed and was professional and friendly throughout. I will definitely recommend them in the future.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 26 October 2021

★★★★★ 5/5

Google

I have found Pinewood to be a professional and reliable agent and I strongly recommend their servicesPositiveResponsiveness, Professionalism

Frances · 26 October 2023

★★★★★ 5/5

Google

Very pleased with the service from Pinewood for the purchase of a property. Excellent comms from the team and proactively assisted moving things along with the lawyers. 5* from us

Kirsty · 26 October 2022

★★★★★ 5/5

Google

Georgia at Pinewood managed my rental property with no problems. Very professional and excellent communication.PositiveProfessionalism

Damien · 30 December 2023

★★★★★ 5/5

Google

So lucky to know Pinewood properties. They provided me with so excellent service. God bless.

Johnson · 30 December 2023

★★★★★ 1/5

Google

If I could rate this as 0 stars or even minus stars I would. I've had a terrible experience with this letting agent as a tenant. Over the 18 month tenancy I had a recurrent maintenance issue. Every single time it was reported I was met with rude and unhelpful staff members. Each time trying to blame us before resolving it thus delaying the time it took to get it resolved as this was the toilet you can imagine how disgusting it was to live in a flat that was essentially inhabitable whilst pinewood failed to resolve the issue in a timely manner. I've even gone through the complaints process following the end of our tenancy and they can't even be bothered to read and respond to the emails we've sent in line with their own complaints policy! Never received an apology for any of their failings they're just on the defensive straight away and it's just not good enough. Everything that's done with them has to be constantly chased up before anything is resolved so much stress living with them I can't believe the difference in our new letting agents they're a dream compared to pinewood so helpful and friendly that's how it should be! We were always good tenants the rent was paid we left the flat in immaculate condition and we were faced with the worst customer service ever. I would advise actively avoiding renting a property from this company!

Dannie · 27 October 2017

★★★★★ 5/5

Google

I have been very impressed with the services that Pinewood Property Estates have offered to me. Their contact with myself has always been efficient, informative and helpful.

Stephen · 12 January 2023

★★★★★ 5/5

Google

Stacey at Pinewood has been superb with advice and help from start to finish and gives 100%

Lee · 26 October 2023