5/5
GoogleNever had any issues, been very good and helpful
Trusted Agent profile · Chesterfield
Pinewood Chesterfield reviews
★★★★★
384 reviews across 2 platforms
33 Hollywell Street, Chesterfield, S41 7SA, S41 7SA
Pinewood's office in Chesterfield, at 33 Hollywell Street, is rated 4.6 out of 5 across 384 reviews on two platforms, including 374 Google reviews rated 4.7.
Reviews
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent staff,brilliant leadership and great ethics throughout-highly recommended
Agent replied · 25 October 2024
Thank you Stephen for the lovely review 😊 …
5/5
GoogleAs a landlord Pinewood provide excellent customer service. Very happy to leave them to manage our property
Agent replied · 11 January 2025
Thankyou Matthew for the 5 ⭐️ review
5/5
GoogleProfessional and friendly, good value.PositiveResponsiveness, Value
Agent replied · 25 October 2024
Thankyou Mary for your review
5/5
GoogleI have always found Rebecca Cooper in particular to be most pleasant and extremely helpful. She is very knowledgeable about the properties she is dealing with and her manner in dealing with people is very impressive.
Agent replied · 11 January 2025
Thank you for taking the time to review us and your positive words are warmly welcomed.
1/5
GoogleSpoke to someone called Rebecca she was sarcastic on the phone plus they rung an hour and a half before our viewing t cancel on us. Don't waste your time or money
Agent replied · 25 October 2024
We are sorry you feel the way you do but unfortunately in lettings access is sometime denied at the very last minute by a sitting tenant, which is of course very frustrating for all parties, including the landlord and ourselves, it is however totally out of anyone’s control. You suggest that people should not waste their time and their money, we would like to say no money is ever taken from anyone just wanting to view a property. Please contact us on 01246 224286 or direct email stacey@pinewoodproperties.co.uk who would welcome the opportunity to discuss it further with you.
5/5
GoogleFantastic experience
Agent replied · 25 October 2024
Thanks for the great review Andrew!
5/5
GoogleFriendly, easy to talk to team. Fast and efficient when needed with a query
Agent replied · 25 October 2024
Thanks Karen for the great review!
5/5
Google1st class service, great partner to work with on our assisted move schemes with housebuilders. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 January 2025
Thanks Lucy for the great review
5/5
GoogleWhile managing my house for me I've had good service from Pinewood. Within two weeks an excellent tenant was found who has maintained the property very well. I'd recommend Pinewood to other landlords.
Agent replied · 25 October 2024
Thank you Simon for your review, it is warmly welcomed and very much appreciated. We are pleased that you are happy with the service you have received and we will ensure that it continues.
4/5
GoogleMy house was thru Pinewood, i love it very much, good experience, thks.
Agent replied · 25 October 2024
Hi Can, thanks for a great review 😊 …
1/5
GoogleAbsouloutly shocking thank god i didnt get a house from them i was sposed to veiw a house 2 time (being the same house) both times they cancelled not very professional!!!!!!!
Agent replied · 23 December 2024
I am sorry to read your review, I have checked you card and I can see that you booked to view a property that had to be cancelled but you have then booked to view again and this time you confirmed the appointment in the morning but then you did not show up, leaving our viewer standing outside so I am a little confused by the review above. I would love the chance to discuss it with you and hopefully we can resolve the issue you have. Please contact me at stacey@pinewoodlettings.co.uk.
5/5
GoogleEvery Aspect of their service has been Exceptional. I cannot thank Pinewood enough for what they have done for us.
Agent replied · 25 October 2024
Hi Jason for the great review
5/5
GoogleExcellent service. Been in my house nearly a year now. And if any friends ask I would totally recommend pinewood Properties.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thankyou Christine for your lovely review 😊 …
1/5
GoogleNot a great letting agency truth be told, the woman who showed us around a private rented property today had an half arsed attitude, luckily we weren't interested as the fees were way to much, then checks on the property a few hours later for it to say let agreed. Very fishy indeed, shall not be using this agency again!
5/5
GoogleAlways fast to sort problems and the loveliest people, thank you Pinewood!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thanks Samuel for the review
5/5
GoogleThe lettings team and the maintenance team are always very helpful and efficient.PositiveResponsiveness, Professionalism
Agent replied · 25 October 2024
Thanks Martin for the 5 star review!
5/5
GoogleLovely friendly people, eager to help and always there to answer your questions, would definitely recommendPositiveResponsiveness
Agent replied · 25 October 2024
Thanyou Jane for your lovely review.
1/5
GoogleAbsolutely rubbish service as a tenant, can't go on enough about how poor their customer service is. After moving out because of issues in the property the response to the complaint after has been shocking, dragged out and they only respond when you badger them to! Do not rent a property managed by Pinewood!
5/5
GoogleBrilliant company to deal with, always professional.PositiveResponsiveness, Professionalism, Value
Agent replied · 25 October 2024
Thanks Carrie for the great review.
5/5
GoogleAn absolute pleasure. Many thanksPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thankyou so much Elaine!
5/5
GoogleAlways good service and excellent staff.PositiveQuality
Agent replied · 25 October 2024
Thanks Ian for the 5 star review
1/5
TrustpilotLack of Professionalism
This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their hands of any responsibility.
4/5
GoogleClear and easy communicationPositiveResponsiveness
Agent replied · 25 October 2024
Thanks Emma for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
