5/5
GoogleIncredible service from start to finish, nothing was too much for them.
Agent replied · 19 June 2024
Thanks Rachel, much appreciated
Trusted Agent profile · Chesterfield
Pinewood Properties Chesterfield reviews
★★★★★
515 reviews across 3 platforms
33 Holywell Street, Chesterfield, S41 7SA
Part of Pinewood Properties, see every office.
Pinewood Properties's office in Chesterfield, at 33 Holywell Street, is rated 4.6 out of 5 across 515 reviews on three platforms, including 502 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Pinewood Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
Google5/5
GoogleBrilliant company to deal with, always professional.PositiveResponsiveness, Professionalism, Value
Agent replied · 19 June 2024
Thanks Carrie for the great review.
1/5
YellClueless, Infuriating [Feces Emoji Disallowed]
This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their hands of any responsibility [Feces Emoji Disallowed]
5/5
GoogleAn absolute pleasure. Many thanksPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thankyou so much Elaine!
5/5
GoogleGreat organisation, supportive of all their customersPositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Thanks Stephen for the 5 star review
1/5
TrustpilotLack of Professionalism
This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their hands of any responsibility.
5/5
GoogleVery Efficient team. I would recommend them.
Agent replied · 19 June 2024
Thank you John, the team work very hard to ensure that our customers and client receive the service that they deserve.
5/5
GoogleGreat service from start to finish.PositiveQuality, Professionalism
Agent replied · 19 June 2024
Thanks Jack 😀 …
5/5
GoogleAlways good service and excellent staff.PositiveQuality
Agent replied · 19 June 2024
Thanks Ian for the 5 star review
5/5
GoogleAbsolutely lovely lot to deal with
Agent replied · 19 June 2024
Thanks Charlotte for the great review
1/5
GooglePoor serives and extreamly rude and scarcastic to customers would bot recommend
Agent replied · 19 June 2024
We are sorry you feel the way you do. Please contact us on 01246 224286 or direct email stacey@pinewoodproperties.co.uk who would welcome the opportunity to discuss it further with you.
1/5
GoogleIt doesn't feel like they advocate for the tenant. Worst agency I've ever dealt with.
Agent replied · 19 June 2024
I am sorry that you feel the way you do. I have just gone through the history log and although you have reported a few maintenance issue I can see that they were dealt with so I am unsure why you feel the way you do. I would like the opportunity to discuss your feeling so that I can establish were you feel we have let you down. Please contact me on 01246 224286 or my email stacey@pinewoodlettings.co.uk Kind regards Stacey
5/5
GoogleExcellent servicePositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thanks Lee.
4/5
GoogleClear and easy communicationPositiveResponsiveness
Agent replied · 19 June 2024
Thanks Emma for your review
5/5
GoogleReally professional company, a pleasure to deal with!
Agent replied · 19 June 2024
Thanks Alison.
5/5
GoogleFantastic customer service, efficiency and professionalism. I would definitely recommend Pinewood.
Agent replied · 19 June 2024
Thank you for your review and your kind words, they are warmly welcomed, thank you again.
5/5
GoogleGood AgentsPositiveProfessionalism
Agent replied · 19 June 2024
Thanks Geoff
1/5
GoogleTreat their tenants with contempt.NegativeQuality, Professionalism
Agent replied · 19 June 2024
Hi Mr Wright, we are very sorry you feel that way, you'll you be able to provide evidence of this so that we can look into it. Thanks Pinewood Team 😀 …
5/5
GoogleGreat service very helpfull
Agent replied · 19 June 2024
Thank you David for your 5 star review, we are super pleased we provided you with great service.
1/5
YellPinewood Letting Disasters
I wouldn't touch this company with someone else’s pooey stick 👎
1/5
GoogleFault in online application then was told 30 mind later that no further applications being accepted. Property still on market a week later. Terrible service
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you Nelu for the 5 star review 🌟 …
5/5
GoogleRecommend highly
Agent replied · 16 April 2026
Thank you Kristina for the lovely review! 😀 …
5/5
GoogleVery impressed with how the staff went above and beyond to help me on check in day! Not very often I come across great customer service!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Pinewood Properties Chesterfield
Has Pinewood Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Pinewood Properties, Chesterfield won Platinum.
