5/5
TrustpilotSold my house via the modern method of…
Sold my house via the modern method of auction..thanks to a recommendation by Allison Pallister. The process from beginning to end was seamless..would highly recommend!
Trusted Agent profile · Chesterfield
Frank Innes Chesterfield reviews
★★★★★
458 reviews across 2 platforms
10 Glumangate, Chesterfield, S40 1TP
Frank Innes's office in Chesterfield, at 10 Glumangate, is rated 3.7 out of 5 across 458 reviews on two platforms, including 252 Google reviews rated 4.8.
Reviews
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleKind, curious and very accommodating.
Agent replied · 13 June 2024
Thank you John for your lovely words about our Chesterfield Branch. Kind regards, Regan.
5/5
TrustpilotVery Good Service
I have purchased a property which was being dealt with the Frank Innes 'Burton-On-Trent' team. First Class performance, no issues with the following:Contactable/Information/Helpfulness
1/5
TrustpilotUseless and unfriendly staff
Terrible service with unfriendly staff, told that I would be kept up to date but continuously annoyed. Avoid at all costs
1/5
TrustpilotVery dishonest agest
Very dishonest agest. Avoid buying and selling at all costs! Agesnts are trained to withold vital information and really dont care about their buyers. Not to be trusted!
4/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
TrustpilotVery poor
4/5
TrustpilotWe have the chance to meet nice people
We have had the chance to meet nice people, good customer service and immediate reply.I do recommend this agency.
2/5
TrustpilotRidiculous fees & slow repairs
Staff are friendly enough, but they charge the most ridiculous rental fees. Extremely slow at getting any repairs fixed. Wouldn't rent from them again!
1/5
TrustpilotI have sold my house with them and used…
I have sold my house with them and used their solicitor I would not recommend them to any one.
1/5
TrustpilotAbsolutely disgusting service
Absolutely disgusting service. Scammers pure and simple. Never again will I deal with them. Be aware people
1/5
TrustpilotThey lost our key.
1/5
TrustpilotBurton branch
Burton branch.
1/5
Trustpilotworst estate agent you could dream of…
worst estate agent you could dream of dealing with
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We appreciate you sharing this with us. Kindly email us at review@countrywide.co.uk with more details and we’ll be happy to assist.
1/5
TrustpilotDodgy
Dodgy, Dodgy, Dodgy, Avoid using at all costs.
1/5
TrustpilotTerrible
Terrible. Poor Service.
5/5
GoogleGood support team
Agent replied · 13 June 2024
Thank you for your 5* review!
1/5
TrustpilotUnprofessional
Rating only, no written review.
5/5
TrustpilotGood Communicatiom
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Frank Innes Chesterfield
How many reviews does Frank Innes Chesterfield have?
Frank Innes's Chesterfield office has 458 reviews across two platforms: 252 on Google, 206 on Trustpilot (across the whole business).
What is Frank Innes Chesterfield's rating?
Frank Innes Chesterfield is rated 3.7 out of 5 across all 458 reviews, and 4.8 out of 5 on Google from 252 reviews.
Where is Frank Innes's Chesterfield office?
Frank Innes Chesterfield, 10 Glumangate, Chesterfield, S40 1TP.
