Trusted Agent profile · Chester

Savills New Homes Chester reviews

4.1

★★★★★ Great

1,770 reviews across 2 platforms

22 Heritage Court, Lower Bridge Street, Chester, CH1 1RD

Savills New Homes's office in Chester, at 22 Heritage Court, is rated 4.1 out of 5 across 1,770 reviews on two platforms, including 50 Google reviews rated 4.8.

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4.8 / 5

50

Reviews on Google

This office

Trustpilot logo

1,720

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Trustpilot

More amazingness

I wish to continue my praise for Savills, and in particular, my absolutely stellar property manager, Tami Falzon. We began working together around a year ago, and she has been nothing short of amazing.Always responsive, thorough, professional and friendly, she handles every inquiry brilliantly. In a city where this is certainly not always the case, it further underscores the great work that Tami and Savills do every day.Not all property managers are created equal - trust me, finding a good one is so, so worth it! Thanks so much to Tami and Savills for all you do - this very grateful tenant really, really appreciates it :)

Matt · 11 July 2023

5/5

Trustpilot

Mary's exceptional service!

Mary Harries @ 20 Canada Square is a gem! Working with her wasn't just a professional transaction, it was a genuine pleasure. Not only did she deliver everything she promised, but she went the extra mile to meet deadline. Her knowledge, dedication, and positive attitude made a challenging project feel effortless. I felt fully supported every step of the way, and I can't thank her enough for her fantastic work. Mary, you rock!

Sergei · 31 December 2023

5/5

Trustpilot

Support received by George Jones (Savills Rickmansworth)

I have received support by George Jones at Savills Rickmansworth during my effort to find a house to rent. I did work with George in two occassions and both times was very professional. Process was quick & efficient, while working with George was very pleasant. I like to thank him for his support!

AS · 3 February 2023

Agent replied · 11 June 2024

Thank you, it was our pleasure. If you need any more help please let us know and we will be happy to assist.Regards,George

5/5

Trustpilot

South Hams House Sale - Very Impressed!

I recently sold a house in the South Hams, Devon with Sarah Jane and her team. I have to say I couldn't fault the Savills service. A buyer was found prior to the house going to market, queries were dealt with promptly, and when I had issues with my ongoing purchase Sarah Jane stepped in and facilitated a speedy resolution.

Jenny · 23 April 2022

Agent replied · 11 June 2024

We are very pleased we could help and that you were happy with the outcome. Thank you very much for your review!Regards,SJ

5/5

Trustpilot

Great service from Jack

Jack Iveson has been a fantastic support during our time in the flat. He has been contactable and managed property management issues with compassion and action to ensure the best outcome for us. Many thanks!

Saad · 1 May 2024

Agent replied · 11 June 2024

Thank you so much for your review, Saad. It's much appreciated. If you need anything further please don’t hesitate to contact us.

1/5

Trustpilot

House buyer…

We went to look at properties to buy in fife and we have sold our house STC. We saw a house in Falkland fife for sale and immediately called the agent at savills from the number on the For Sale board. We explained that we were interested in viewing and had 3 more days in Scotland in which to do so. We didn't hear back and are now back home as this is now 4 days later. I feel like we lost an opportunity as did the sellers. They should be aware that we are interested in buying their home and we should have had an opportunity to establish if we wanted it.

Deborah · 19 June 2024

Agent replied · 24 August 2024

Hi Deborah, thank you for bringing this to our attention; please know that this is not the level of service we strive to provide. Would you mind letting us know which property you were looking to view? Please email detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

So thankful for the exceptional service…

So thankful for the exceptional service provided by Paige Ford and Sevills. As first time renters in the UK, we had a lot of questions and Paige took the time to answer everything and helped us through the entire process. Would definitely recommend Paige as she was very thorough and the process was smooth start to finish!

Mary · 9 August 2022

Agent replied · 11 June 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy your new home!Regards,Paige

4/5

Trustpilot

House Sale

Having just completed on are house sale in Sunninghill ,Ascot we were very pleased with having used Savills of Sunningdale as our agents.In particular Millie are sales agent who was very professional but at the same time just a very nice person who always kept us informed after every viewing .The sale was completed in just 4 months so would definitely recommend using them .Clive and Jill Warner .

Clive · 28 April 2020

Agent replied · 11 June 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

The best management service by Tami Falzon

The best management service by Tami Falzon…We have had numerous managing agents over the years (with Savills and other agencies) and Tami has been the best by far. She is extremely proactive, diligent and professional. We had an issue with the washer dryer not working and the handymen sent by the insurers were refusing to complete the job due to unreasonable reasons. Tami not only sorted this out with the insurers but also made formal complaints and got me a refund - which was totally unexpected and much appreciated. Thank you for your wonderful service, Tami.

GR · 14 June 2023

5/5

Trustpilot

Excellent Fiona Wither of Savills

It is a great pleasure to work with Fiona Wither of Savills. Due to the long distance, I cannot take care of my apartment in London. Whether the monthly rent is credited, the maintenance of indoor facilities, and the contact and communication with tenants all require the professionalism and meticulous service of the housing agent. Fiona has well done all of the above.Among the emails received from the agent, the emails from Fiona are the most, the most timely and the most effective.I am particularly impressed by the inspection of the furniture and facilities at the end of each lease, which is really meticulous and detailed. I am very grateful for this. In addition, I would like to take this opportunity to sincerely congratulate Fiona on her tenth anniversary at Savills. Wishing her even greater success and more brilliant achievements in the future.

Edward · 11 June 2024

Agent replied · 24 August 2024

Thank you for your kind words and for taking the time to post a review, Edward. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Pro-active and efficient communications

We were very happy with the service that George Hill, Savills, Truro provided.George was an excellent and very timely communicator and very pro-active with both us, the sellers, as well as the buyers. We would not hesitate to recommend Savills, Truro, George Hill in particular. We would also recommend Savills as, in our experience, they have a “long-reach”, which was vital for the sale of our property.

Mr · 22 October 2020

Agent replied · 11 June 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Monique Craib's attitude towards her clients is exemplary

Monique has been in charge of the flat's management since January 2022 and has made a significant positive difference in dealing with of all housing-related issues and situations, thus improving the image of the company, too. She does her utmost to take into account her clients' requests, handles them with flexibility and with a high level of professionalism, closely follows the appointments with the contractors. She is a great asset to Savills team and an absolutely positive experience to work with.

E · 7 June 2023

5/5

Trustpilot

Simply the best!

Savills, and in particular Tessa we’re superb in helping sell our property. Superbly professional and definitely the best estate agents in the UK. Tessa, helped us achieve a great price and looked after us with care and attention throughout the process. Thank you so much Tessa, you are a superb estate agent. Thank you, Paul

Paul · 7 October 2022

Agent replied · 11 June 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Tessa

5/5

Trustpilot

Reletting our property

Tenants decided to move as they had to relocate and the end of tenancy was well handled and in particular the reletting process was very efficient only taking 48 hours as a result of presenting the property to the right audience. The result was an increased rental and the new tenant moving in within 48 hours of the exiting tenants moving out. Well done to Holly Goodge and her team and in particular George Prior. Good job.

Mr · 25 August 2023

5/5

Trustpilot

HIGHLY RECOMMEND

Savills Truro were brilliant from start to finish. Following a good valuation and marketing strategy, George and Sean were always on hand, dealing with all communications patiently and efficiently. They offered good advice and support when needed, resulting in a smooth and quick sale. Lovely Sarah who carried out the viewings was knowledgeable and professional. A very experienced and approachable team.

T · 14 December 2021

Agent replied · 11 June 2024

Thank you for your kind review. We are all delighted to have achieved such a successful sale for you and look forward to the opportunity of working with you again!Regards,George, Sean, Sarah and team

5/5

Trustpilot

Would highly recommend

Would highly recommend Sofia and the team at Savills Wilmslow. Their knowledge of the market & access to good buyers put them head and shoulders above the competitor agents.

Jo · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to review our service, Jo - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

SAVILLS CLERKENWELL BRANCH : A RECOMMENDATION

We bought our flat some 12 years ago through Savills. It was a very big new development in Clerkenwell.They had an onsite sales office for the developer Mount Anvil. We bought a show flat thanks to them. We were both determined to use this agent again for our sale, because we had been very impressed by their level of support and professionalism. Both Michael Smit and Tom Willing, in the Clerkenwell office, have been amazing dealing with our sale. We have been selling in a very difficult period for the property market generally. Nothing has been too much trouble. Their professional and calm approach has helped steer us through the minefield of the whole selling procedure. We would have no hesitation in recommending them and Savills to anyone embarking on a move.

Eddie · 31 May 2024

Agent replied · 11 June 2024

We really appreciate your kind feedback, Eddie. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Savills' property management is great

Savills' property management is great. I would like to thank Fiona Wither for her excellent service and prompt communication in managing my flat. I highly recommend Savills for their professionalism and care.

Baha · 30 May 2024

Agent replied · 11 June 2024

We really appreciate your kind feedback, Baha. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

We could not have asked for better agents than the team at Savills, and in particular Jamie Bradshaw, who it was a pleasure to work with, while selling our Chester home. Jamie has a professional and calm manner, and he went above and beyond, communicating with the buyers, and everyone involved in our selling process, to maintain consistent updates to everyone and to keep the selling/buying process moving. Despite a bit of a bumpy ride, Jamie still made the whole selling/moving transition seem effortlessly smooth, and we couldn't have asked for anything more. Thank you Jamie, for all your hard work, and thanks to all at Savills

Dee · 20 May 2023

5/5

Trustpilot

CF - ESHER

We have used Savills, Esher Office, over a number of years and would highly recommend their Lettings Service. Very recently Charlotte and her team worked effectively to let our property. Their ability to introduce suitable prospective tenants proved successful. Ongoing negotiations through to Tenancy Agreement have been well managed and and we were very quickly able to welcome our new tenant. Once again a job well done.

Chris · 11 August 2020

Agent replied · 11 June 2024

I’m so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Savills in Farnham recently sold two…

Savills in Farnham recently sold two properties in Bentley for me. They were highly professional and paid close attention to detail and my specific needs and personal circumstances during a difficult time. Viewings were managed by the team independently with regular feedback leading to selection of very suitable buyers for both properties. I would have no hesitation in returning to Savills in the future and highly recommend them.

Mark · 17 April 2020

Agent replied · 11 June 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Rebecca - Property Manager

Rebecca is an incredible Property Manager. Her customer service skills, communication skills and Professionalism are exceptional! She is incredibly committed to her role as a Property Manager and clearly takes pride in her role. From my numerous conversations with Rebecca, she has always presented solutions to my problems and as a Full-time working Healthcare Professional, this is extremely important to me. Thank you Rebecca!

Preeti · 5 May 2021

Agent replied · 11 June 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service, Preeti!Regards,Rebecca

5/5

Trustpilot

Tami has been an amazing property…

Tami has been an amazing property manager who’s always responsive to our concerns. Tami has done a fantastic job resolving property issues such as leak and other form of emergencies. Thanks so much!

Rebekah · 4 May 2024

Agent replied · 11 June 2024

Thank you so much for your review, Rebekah. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Highly recommended Paige and Savills

We had a great experience with Paige when we were looking to rent in a market with a lopsided supply. She took the time to understand our requirements and was able to find the perfect home. I would highly recommend Paige and the entire Savills team to help in your search.

Ashwini · 1 February 2023

Agent replied · 11 June 2024

Thank you for your lovely review. It was a real pleasure being able to help you.Regards,Paige

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