Savills New Homes Chester reviews

★★★★★ 5/5

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Oliver Hudson

Oliver Hudson, our property manager in the past one year , is very responsible and always on top of any issues we have with our property. He is always very committed to resolving the issues ( be it tenancy feedback, issues with council tax, or utility bills or tax issue ). And his response is very fast. His biggest strength is his ability to work well with other stakeholders to resolve critical tasks or issue. He is definitely the "go to " person in Savills.

Chong · 16 May 2024

★★★★★ 5/5

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We were delighted with the service we…

We were delighted with the service we received from Fiona and her team. My elderly mother was treated with a lot of care and attention in selling her home of 40years. The knowledge of the market and database of potential buyers put us at an advantage and we felt our sale was managed in a proactive and very professional manner. We would highly recommend Savills in the Aberdeen market.

Susan · 19 August 2019

★★★★★ 5/5

Trustpilot

Excellent customer service.

Savills have been letting and managing our property for over 8 years and most of the staff have been fantastic in our local branch (Harpenden) and at their head office.Most recently I had a very productive conversation with our property manager Shan who looks after any queries regarding our property.I had a few questions regarding my most recent statement and she was very helpful and efficient and then re-sent a new statement with more information on which was really useful.

Michelle · 10 May 2024

★★★★★ 5/5

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4 St Peters Villas Sale

We were delighted with the service we got from Christopher and his team at Savills. Our sale was a long and drawn out process with complications at our buyers end but we got there in the end due to skilful negotiation and mediation by Christopher. We would happily recommend Savills to any buyer or seller.Janie & Jeremy Woolfenden

Mrs · 21 March 2022

★★★★★ 1/5

Trustpilot

Savills is INCORRECT, UNFAIR agency

WARNING LANDLORDS!!Savills is an incorrect, unable agency. As landlords, we are still waiting for our float MONEY back nearly for a month, but nothing has happened. (Anyway, is there any reason that a property agency holds back money on a landlord, who gave authority for withdrawing any ammount needed from the letting fee....?!) They are not just EXPENSIVE, but treat us unfairly! We decided to leave them as we think paying out our 3 months income for them, and having the half a year report after 9 months and several emails and calls......it is just not in balance.So now we are repairing the flat after the tenant who they placed to us left, we are paying the contractors, but Savills is still HOLDING BACK OUR MONEY, not sending it back to our account even after several calls, emails ....we think it is even unlawful! 🤔

Ms · 8 May 2024

★★★★★ 4/5

Trustpilot

I have received good service from Ben, Hannah, Ritesh Clerkenwell Branch and Property teams.

I have received good service from Savills in finding new tenants for my London flat. They organised an open day within 3 days of receiving notice from the tenants which resulted in 3 offers. Ritesh, our Property Manager has been very helpful today in resolving an issue where the departing tenants switched the water off!

Mr · 4 August 2022

★★★★★ 5/5

Trustpilot

Very helpful all the way through

Very helpful all the way through. Because there were developers at one end of the chain it was not altogether easy but George Hill kept control all the way through, was always helpful, open with everything and he and his staff were excellent with us. Stephen (Yeomans)

MR · 15 May 2023

★★★★★ 5/5

Trustpilot

5-star experience from Terence Lane

I am really happy and thankful to have Terence Lane as our property manager. He is so professional, patient and helpful all the time. He is really active in replying all the questions from me and proceeding the whole process of inventory check as well as the refund return. Thank you so much Terence!

Fu · 12 September 2022

★★★★★ 5/5

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Daniel was the estate agent responsible…

Daniel Omell from Savills Hampstead was the estate agent responsible for my recent house purchase and he was excellent every step of the way. He was always contactable and helpful and provided regular updates and advice. His help was much appreciated through a stressful process. If I was ever to sell, I wouldn’t hesitate to contact Savills, and Daniel in particular.

Elsie · 18 September 2021

★★★★★ 5/5

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Exceptional experience

I dealt with Daniel Omell of Savills Hampstead and had an exceptional experience. Daniel was professional, helpful and amiable throughout the entire process. No question or favour was too small to ask and he went the extra mile to ensure the sale of my property ran smoothly. I would highly recommend Daniel and Savills Hampstead to anyone in the area looking to sell.

Lauren · 28 April 2021

★★★★★ 5/5

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Abigail Homer was the agent in charge…

Abigail Homer was the agent in charge of selling our home. She was a pleasure to deal with, so personable and efficient. She was persistent in following up with our solicitor when we had delays. I can highly recommend her and also the company, Savills. They were excellent from start to finish.

Mrs · 19 November 2022

★★★★★ 5/5

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Emma and tommy have been amazing help…

Emma and tommy have been amazing help from start to finish cant thank them enough! And amazing customer service.

Cara · 21 April 2026

★★★★★ 5/5

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I would definitely recommend Savills…

I would definitely recommend Savills for their excellent service in helping me find and purchase a new home.The home buying process can be stressful, but Valentin Nedea made it as easy as possible for me. He handled all negotiations, and he was always available to provide guidance and support. I felt like I could trust Savills and Valentin to represent my best interests, and I was confident that they would get me the best possible deal.

Heena · 25 July 2023

★★★★★ 5/5

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Savills Truro - St.Ives sale

We worked with George Hill on the sale of our house. Smart, polite, helpful and informative. If we emailed or phoned he promptly replied and proved that communication is key and he worked hard on this aspect. We would recommend him and thank him publicly for his efforts. We hope he is very successful in his chosen career as he deserves it. Many thanks George.

Rosemary · 19 September 2020

★★★★★ 1/5

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Unbelievable called over 20 SAVILLS…

Unbelievable called over 20 SAVILLS contact numbers and they all just refuse to give me the property management contact number what they are hiding from who knows!!! Over 6 months and the external windows have not been cleaned all external windows are filthy and infested with spider webs!!! Just unbelievable that no one returns calls or is bothered!!! All just a facade the worst property company ever including their chat help gave me a number in Aberdeen!!!

RM · 18 June 2024

★★★★★ 5/5

Trustpilot

We worked with Ryan Allbon in the…

We worked with Ryan Allbon in the Henley office to find our home. Whilst we did not ultimately find our home through Savills, Ryan was an absolute pleasure to deal with. Enthusiastic, communicated with us all the way, would send us houses and fully understood what we were looking for. I would highly recommend him if you are seeking your next home.

MarkandSusan · 18 May 2021

★★★★★ 5/5

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Lauren TVC

Lauren was attentive and easy to deal with throughout.Would have her property manage again. Lived in TV Centre. TopThanks.

Miles · 27 November 2024

★★★★★ 5/5

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Steven Morish is simply the best agent I have ever known

Steven Morish is simply the best agent I have ever known Expert knowledge of the market, timely response to emails and text and a great rain maker to bring buyers and vendors to together If I could rate six stars, I would Thanks a million to Steven and the great Sevilla auction team David Soanes Worthing

David · 10 May 2022

★★★★★ 5/5

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Shan Elario

He was always ready to help and assist constructively and responded promptly, he was polite and courteous

Tony · 2 May 2026

★★★★★ 1/5

Trustpilot

Savills VERY UNPROFESSIONAL.

The 'manager' of the Wilmslow branch came to assess my exclusive property for me to put up for sale with them - he never bothered to telephone me as he promised to, nor did he email the assessment to me!! VERY UNPROFESSIONAL. I chased up t the Branch - they never phoned me back either! Worst estate agent I've ever dealt with, even though Savills claim to be a higher calibre! Appalling so-called 'service'.

Jay · 5 August 2024

★★★★★ 5/5

Trustpilot

Start to finish made very straightforward,

At the first meeting I was given very good advice on presentation of the property and we agreed a price ,the offers over ensured sensible bids.Everything was handled superbly with no fuss or trouble .A further meeting decided upon the best potential purchaser and from then on everything went to time and smoothly. A final meeting t hand over keys completed the sale.The professionalism and experience of Savills made this a very easy and pleasant experience.

David · 4 July 2023

★★★★★ 5/5

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Buyer's review

For a buyer, Ele Robertson of Savills has provided excellent service - she is quick to acknowledge receipt of emails and follow up on queries raised with the various parties involved. Her follow through is great, and even after completion, she is there to help. Not to mention, she is always bright and cheerful to talk to, always positive, and understanding when I am frustrated and rant about the speed of the progress.I will use Savills again.

Way · 6 June 2024

★★★★★ 1/5

Trustpilot

Terrible - Avoid at all costs

Terrible. My flat rental and development has been managed by Savills since I’ve moved in and it has become progressively worse over time. You get messed around from day 1 with big sales tactics to get you through the door but in reality they are just empty promises and unrealistic expectations. They promise you the world and in reality the experience is nothing like this.My tenancy came up for renewal recently and I was offered a price for the new lease which was agreed in writing. Savills have now attempted to change the price of the renewal a week after I have accepted it to one which is higher than that which was offered and agreed between us.Despite questioning them on this and having an agreement in writing, they are now completely unwilling to compromise with me despite them claiming they have made mistakes and they have stopped all communications. I have attempted to speak with the manager in person on two occasions and have sent emails which have been ignored. They have now let my tenancy agreement expire effectively leaving me in a no mans land not knowing what's going on or what to do next. As usual, the management is completely appalling.This experience has caused me massive stress and anxiety to the point where it has affected my sleep at night. I have made an official complaint to Savills which they say on their website will be acknowledged within 3 working days. It has now been 4 days and I have heard nothing. The only option is to bring this to the attention of the property ombudsman.Savills will mess you around and provide a terrible experience. They continue to remove services from my development yet do not replace them and year on year make us pay more for the privilege. They make no investment into the estate and are only interested in money. Avoid at all costs!

Aaron · 9 April 2024

★★★★★ 1/5

Trustpilot

Only giving one star because I can’t…

Only giving one star because I can’t put 0!! I wouldn’t recommend savills to anyone(tenant) who wants to rent a property. The list is long…! Just a few things * the employers I had to deal with were awfully rude! *he didn’t have a clue what he was on about , feeding me full of ridiculous excuses! With no explanations *poor communication *they don’t care in helping people in situations in desperate need (with the funds to hand and in employment and with guarntor) always after the money not interested in any customer care or service. * total waste of my time letting me view properties and then knowing fully well they will let to someone else because they look down thier noses at people! Awful awful!! Do not go with these! ! Say no more!

**** · 8 April 2024