Trusted Agent profile Β· Chester, Cheshire

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Homesale and Homelet Chester reviews

β˜…β˜…β˜…β˜…β˜… Excellent

285 reviews across 2 platforms

18 Grosvenor Street, Chester, Cheshire, CH1 2DD

Homesale and Homelet's office in Chester, Cheshire, at 18 Grosvenor Street, is rated 4.6 out of 5 across 285 reviews on two platforms, including 281 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

281

Reviews on Google

This office

View Agents logo

5.0 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Homesale and Homelet Chester

Whether you are buying or letting, have a property to sell or let or require property management services, we are here to help. Established in 1989, we are a family owned independent Chester Estate Agent founded on strong values of service and professionalism.

Awards

The Trusted Agent 2026 results for Homesale and Homelet, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

1/5

Google

Wouldn't recommend homelet to my worst enemy! I rented a house off them for years, a house they actually owned, then they kicked me and my family out 3 weeks before Christmas claiming they needed to move in to the property, a couple of months later it was refurbished and back on the market for Β£200 more a month!

P Β· 8 September 2019

Agent replied

Dear Pl, I would love an opportunity to discuss this with you. Please contact me, Lisa I am the owner of Homesale Homelet my mobile is 07974145566 and I would love to help if indeed I can.

5/5

Google

Currans take all the strain and help in every single step though the buying selling process, there awesome Truly honest, helpful, friendly and we recommend them 100% Bea been awesome and thank you for everything you’ve done Tim and karen x

Tim Β· 26 December 2022

Agent replied

Thank you for your kind words and business Tim. You have a lovely new home. We are over the moon for you πŸ’œ

5/5

Google

I have now used Currans letting service twice to secure a tenant. They have offered a first class service, and have always responded promptly and professionally to my enquiries.

Simon Β· 25 October 2023

Agent replied Β· 25 November 2023

Thank you Simon your review is much appreciated - Lisa Curran, Director

5/5

Google

We have used Homelet for our rental properties for approx. 10 years and have found them to be both professional and friendly. They are always on hand to sort any problems and happy to do as much or as little as you need from a letting agent. I would not hesitate to recommend them.

Annette Β· 11 March 2020

Agent replied

Thank you Annette for your amazing review. It really is so appreciated. πŸ’œ …

5/5

Google

Excellent estate agents , cat was fab throughout the whole process of renting. Always checking I was happy with everything and always keeping me updated On the process. Cats customer care is excellent and she is always happy to answer any questions I have. Very professional.PositiveResponsiveness, Quality, Professionalism, Value

Callumt Β· 22 June 2021

Agent replied Β· 21 June 2024

Thanks for your lovely review Callum, it is much appreciated πŸ’œ …

5/5

Google

I really appreciated all Currans help in selling my Mothers flat at Kinross court. Their marketing, endless patience and attention to detail made the whole process easy.

Helen Β· 24 October 2023

Agent replied Β· 25 November 2023

Thank you Helen for your review. It is much appreciated. Lisa Curran - Director

5/5

Google

Used Homesale to sell my flat in Chester. I considered 3 different agents before deciding and Homesale were definitely the best. The team in the office are really professional, helpful and a pleasure to deal with. I thought the fixed fee costs were well explained and very reasonable. I would definitely use again and recommend.

Peter Β· 25 June 2019

Agent replied

Thank you Peter - your review is very much appreciated.

2/5

Google

Seemed great during the viewing & arranging renting a property. Freindly, attentive & easy to deal with, but not good once you're a tenant. Some repairs never happened no matter how much you chase it up. After deciding to leave they repeatedly arranged viewings without notice, while we were still living there!

James Β· 25 June 2019

Agent replied

Dear James, I am so sorry that you feel that we have let you down as a tenant. You moved out at the end of last year and I am unaware of any issues with maintenance and with viewings. If you would like to discuss I would welcome a chat please call my mobile 07974145566. We pride ourselves on positive reviews and word of mouth so I would love to find a way to change your perception of our company and the service that you have received. Best regards, Lisa.

5/5

Google

Me and my family have just started renting a lovely place in Chester. Currans have been extremely helpful, friendly and supportive in helping us find our new home.

Daniel Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your lovely review. It is much appreciated. Lisa - Director

5/5

Google

Super helpful and efficient team that got me into my property ASAP. Sophie provided great communication throughout so I was updated every step of the way, very professional, would recommend πŸ‘. …

Tom Β· 9 February 2023

Agent replied

Thanks Tom, your feedback is greatly appreciated.

1/5

Google

Poor company! Partner rents from this company and they won't deal with any problems within house!! Plus the manager from homelet doesn't care ... She will either put the phone down on you as this has happened to my Partner or just tell you lies! DONT NOT RENT FROM THIS COMPANY

Michael Β· 25 June 2019

Agent replied

Hi Michael, I would love to talk to you about this. I am the owner of Homesale Homeler and we pride ourselves on recommendation. I am so sorry that your partner has had issues and I would like to personally deal ASAP. Maybe you could call me to discuss on 07974145566. Many thanks Lisa Curran

5/5

Google

Selling a house with these guys was a dream! Ashley led the process, supported by a brilliant team. Advice on improvements before advertising, great valuation, proactively found prospective buyers and secured a sale at a good price - then followed up with both sides until completion! Can’t thank them enough!

Dan Β· 8 September 2019

Agent replied

Thank you for your lovely review Dan. Much appreciated. All the best for the future. πŸ’œ …

5/5

Google

We have been letting our property through Currans (Homesale/Homelet) for a few years now and the whole team is fantastic - professional, personable, efficient and effective. Sophie in particular is a real star! We highly recommend their services to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Elaine Β· 22 June 2021

Agent replied Β· 21 June 2024

Thanks so much Elaine. Your review is much appreciated πŸ’œ …

5/5

Google

Really helpful and the most professional estate agents I dealt with whilst trying to secure a flat at short notice. Catherine and colleagues were great helping me with a few last minute queries and quick to resolve/reply. Many Thanks.PositiveResponsiveness, Quality, Professionalism, Value

Alan Β· 22 June 2021

Agent replied Β· 21 June 2024

Thanks Alan for your lovely review. It is greatly appreciated. Lisa Curran - Director

5/5

Google

Excellent team, I felt supported and taken care of for over 2 years. Great company!

Alejandro Β· 21 February 2024

Agent replied Β· 22 March 2024

Thank you for your review. It is much appreciated Lisa - Director

5/5

Google

Sophie and Cat at Currans have made our lettings process very easy. Cat particularly, has been brilliant in her communication and quick response to all of my questions.

Lisa Β· 9 March 2023

Agent replied

Thank you so much for your review. It is greatly appreciated. Lisa - Director

5/5

Google

I have HomeLet handling the rental of my property. They are very professional and helpful and responsive. The staff actually do exactly what they promise and call you when they say they will. I have had an excellent experience and would recommend them to everyone in Chester area!

Gordon Β· 8 September 2018

Agent replied

Thank you Gordon. Your feedback is very much appreciated. It is a great pleasure to work with you.

5/5

Google

Friendly team, who kept us updated on progress throughout and answered any questions we had. We were working to a tight moving schedule and Currans did everything they could to help us meet our desired move date. Would recommend!PositiveResponsiveness

Zoe Β· 26 August 2021

Agent replied

Thank you for your lovely review. It really is so appreciated πŸ’œ …

5/5

Google

It was a great experience. Bea, Meg, Sophie and all the team assisted us and informed us at every step. Strongly recommend!

D Β· 25 May 2023

Agent replied Β· 24 June 2023

Thank you for your review it is much appreciated. Lisa - Director

5/5

Google

Me and my family have just started renting a lovely place in Chester. Currans have been extremely helpful, friendly and supportive in helping us find our new home.

Daniel Β· 12 October 2022

Agent replied

Thank you for your lovely review. It is much appreciated. Lisa - Director

5/5

Google

Staff are very helpful, cheery, proactive, respond quickly to all communication, and keep you informed every step of the way. Thanks particularly to Sophie and Cat :)PositiveResponsiveness, Quality, Professionalism, Value

Clea Β· 22 June 2022

Agent replied Β· 21 June 2024

Thanks so much πŸ’œ …

5/5

Google

Great service from Currans Estate Agents. Ashley and the whole team at Currans handled my house purchase brilliantly, friendly and helpful from beginning to end, keeping me fully informed at every stage.

Clive Β· 11 March 2022

Agent replied

Thank you Clive your review is much appreciated πŸ’œ …

5/5

Google

Used Homesale homelet for a house sale, they made the process really comfortable, especially when you are aware when they are working on your behalf, great company and great people.. Highly recommended 🌟🌟🌟🌟🌟PositiveResponsiveness, Quality, Professionalism, Value

Adam Β· 22 June 2021

Agent replied Β· 21 June 2024

Thank you Adam for your your lovely comments. All the best for the future. Lisa Curran - Director, Homesale Homelet

5/5

Google

Thank you guys for such a professional service when selling our home. The whole process was stress free and I’d recommend you to everyone! Thanks again!

Emma Β· 11 November 2022

Agent replied

Thanks so much for your review. Much appreciated

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Homesale and Homelet Chester

Has Homesale and Homelet won any awards?

Yes. In The Trusted Agent 2026 awards: Homesale and Homelet, Chester won Trusted Agent.

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