Trusted Agent profile Β· Chester, Cheshire

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Homesale and Homelet Chester reviews

β˜…β˜…β˜…β˜…β˜… Excellent

285 reviews across 2 platforms

18 Grosvenor Street, Chester, Cheshire, CH1 2DD

Homesale and Homelet's office in Chester, Cheshire, at 18 Grosvenor Street, is rated 4.6 out of 5 across 285 reviews on two platforms, including 281 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.6 / 5

281

Reviews on Google

This office

View Agents logo

5.0 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Homesale and Homelet Chester

Whether you are buying or letting, have a property to sell or let or require property management services, we are here to help. Established in 1989, we are a family owned independent Chester Estate Agent founded on strong values of service and professionalism.

Awards

The Trusted Agent 2026 results for Homesale and Homelet, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

View Agents
Landlord

Your support as advisor and friends has been valuable. I cannot praise you enough

You have been fantastic for me as a tenants, landlord and home owner. Displaying the upmost professionalism at all times and guiding me through all the critical changes in my life. Your advice across the spectrum has been of an equally high standard and as such, in my opinion, you are most able to deal with all aspects of property letting, management and sales. Your support as advisor and friends has been valuable. I cannot praise you enough.

JIm Β· 11 November 2015

5/5

Google

Homesale recently sold a property for us and with their caring, professional approach, it made the whole experience so reassuring for us as a family. Thank you to everyone at Homesale you are a great team!PositiveResponsiveness, Quality, Professionalism, Value

Elaine Β· 22 June 2020

Agent replied Β· 21 June 2024

Thank you so much for your review Elaine πŸ’œ …

5/5

Google

Perfect..from the outset ... From first expressing an interest in a property..I was mostly dealt with by a young man called 'joe' . I had explained my situation to him and he fully understood the urgency of it. He dealt with my problems …

Debbie Β· 8 September 2017

Agent replied

Dear Debbie, Thank you for the famous review. I am so pleased and will pass your thanks onto Joe. He does take a pride in his work and we are so pleased you have settled into your new home. Best regards, Lisa Curran - Director

5/5

Google

Excellent communication and customer care. We have recently completed the purchase of our new home and would highly recommend Homesale Homelet agency. They were very professional and reliable throughout the property acquisition process.PositiveResponsiveness, Professionalism

Ivana Β· 22 June 2021

Agent replied Β· 21 June 2024

Thank you for your lovely comments and review. It really is much appreciated.

5/5

Google

Wonderful friendly caring team both on the sales and letting side. I cannot recommend them highly enough as they simply are the ones to deal with for any purchasers or rentals you seek. You do get that personal touch when needed.

Anomonous Β· 24 March 2019

Agent replied Β· 22 March 2024

Thank you Mark for your comments. They are much appreciated.

5/5

Google

Wonderful friendly caring team both on the sales and letting side. I cannot recommend them highly enough as they simply are the ones to deal with for any purchasers or rentals you seek. You do get that personal touch when needed.

Mark Β· 12 March 2019

Agent replied

Thank you Mark for your comments. They are much appreciated.

5/5

Google

Manage the apartment building that I've lived in for a few years. Always very helpful and understanding, never had a problem 😊 …

Lindsay Β· 11 December 2022

Agent replied

Thanks so much for your lovely review. It is much appreciated. Lisa - Director

5/5

Google

Exceptional service from Ella, everyone I spoke to was polite and helpful which always makes a buying experience a lot more pleasant.

M Β· 30 December 2022

Agent replied Β· 29 December 2024

Thank you Matthew. Your comments are much appreciated. I will pass them on to Ella. We appreciate you taking the time very much. Lisa - Director

5/5

Google

I have removed my previous review of Chester Homelet - I would like to say that Chester Homelet have rectified my issue with them and am pleased to say that they dealt with it in a very professional and satisfactory manner. Thank you.

Cheshire Β· 8 September 2016

Agent replied

Thank you very much for your updated review. I am so pleased that you are happy with our service and we look forward to working with you again, Lisa 07974 145566

5/5

Google

Wonderful friendly caring team both on the sales and letting side. I cannot recommend them highly enough as they simply are the ones to deal with for any purchasers or rentals you seek. You do get that personal touch when needed.

Mark Β· 9 June 2018

Agent replied

Thank you Mark for your comments. They are much appreciated.

5/5

Google

Exceptional service from Ella, everyone I spoke to was polite and helpful which always makes a buying experience a lot more pleasant.

Matthew Β· 12 October 2022

Agent replied

Thank you Matthew. Your comments are much appreciated. I will pass them on to Ella. We appreciate you taking the time very much. Lisa - Director

5/5

Google

Great service. From Ashley’s videos to the supportive team. Couldnt Reccomend more.

James Β· 19 August 2023

Agent replied Β· 26 August 2023

Thanks James for your lovely comments they are greatly appreciated and I will pass your comments to Ashley. Best, Lisa - Director

5/5

Google

Excellent communication and customer care. We have recently completed the purchase of our new home and would highly recommend Homesale Homelet agency. They were very professional and reliable throughout the property acquisition process.

I Β· 28 December 2020

Agent replied

Thank you for your lovely comments and review. It really is much appreciated.

5/5

Google

Homesale recently helped us purchase our new home. They made the whole process very easy. Very professional, excellent customer care and always happy to help. Thank you Homesale!PositiveResponsiveness, Professionalism

Susanna Β· 22 June 2021

Agent replied Β· 21 June 2024

Thank you Susanna for your lovey review and words. They are much appreciated.

5/5

Google

Amazing estate agents from the inital phonecall the communication has been fantastic. Brilliant service, fantastic photos and enthusiastic staff. Really quick sale and ensured they saw the sale through to completion. Highly recommend.

Marie Β· 11 January 2020

Agent replied

Thank you Marie for the fantastic feedback. It really is much appreciated. We wish you all the happiness in your new home. πŸ’œ …

5/5

Google

Fantastic service from start to finish with our house purchase. Highly competent and recommended. Thanks.

Stephen Β· 10 January 2023

Agent replied

Thank you so much for your lovely review. I will pass to the team and I appreciate it so much, Lisa - Director

1/5

Google

Awful rental agents, very blazen with their personal discrimination views against disabled people. Avoid these rude people at all costs.

S Β· 14 June 2022

Agent replied

Hi Suzette, I would love to help you. My name is Lisa Curran and I am the Director of Currans Homes as you know we are a long established family business and personal recommendation is very important to us. I would love to understand more and see if I can help in anyway. Please call me 07974 145566 Many thanks Lisa.

1/5

Google

I would avoid at all costs.basically my daughter who has health issues was kicked out with 4 days notice even though rent was paid.traumatic experience an unfortunately I cant give no stars.

Christian Β· 13 October 2019

Agent replied

Christian, This is not correct and I would be delighted to help and speak to you about this. Your daughter left of her own accord and this is incorrect information please call me on the office or my mobile number at your earliest convenience. Many thanks Lisa 07974145566

5/5

Google

Excellent service throughout . Great communication and advice has been constant with all members of the team.PositiveResponsiveness, Professionalism, Value

Rob Β· 22 June 2022

Agent replied Β· 21 June 2024

Thanks Rob, your comments are much appreciated

5/5

Google

Absolutely amazing, best estate agents in Chester! Thank you for all your help!

Ter Β· 10 January 2023

Agent replied

Thank you so much for your lovely review. I will pass to the team and I appreciate it so much, Lisa - Director

5/5

Google

I did have an issue about viewing a property with my mother. My complaint was dealt with promptly and professionally.

Kerry Β· 11 March 2022

Agent replied

Thank you Kerry for your review it is much appreciated πŸ’œ. We look forward to helping you find Mum her next home. …

5/5

Google

Absolutely amazing, best estate agents in Chester! Thank you for all your help!

Terry Β· 26 December 2022

Agent replied Β· 24 June 2023

Thank you so much for your lovely review. I will pass to the team and I appreciate it so much, Lisa - Director

5/5

Google

Great communication throughout. Friendly & professional service. Highly recommend & would definitely use again. Don’t waste your time going anywhere else.PositiveResponsiveness, Professionalism

Paul Β· 26 August 2021

Agent replied

Thank you Paul for your your lovely review and comments. It is much appreciated, Lisa Curran Director Homesale Homelet

5/5

View Agents
Seller

Highly recommended agent

Having tried a number of agents locally without success, we moved to Homesale and we have been so impressed with the service. All the staff are friendly and attentitive. Every time you contact the team they make you feel as if you are their only customer, first class client services. We will most definitely recommend this estate agent to anyone wishing to sell their home.

Susan Β· 11 November 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Homesale and Homelet Chester

Has Homesale and Homelet won any awards?

Yes. In The Trusted Agent 2026 awards: Homesale and Homelet, Chester won Trusted Agent.

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