Trusted Agent profile · Chester
★★★★★
125 reviews across 2 platforms
Watergate House, 85 Watergate Street, Chester, CH1 2LF
Douglas Butler's office in Chester, at Watergate House, is rated 4.7 out of 5 across 125 reviews on two platforms, including 112 Google reviews rated 4.7.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
5/5
GoogleMy dealings with Douglas Butler up until this point in my journey have been nothing but 5 star. Especially during times of queries and other bumps we have crossed along the way. …
Hi Jessica Thanks so much for the kind comments. We're all pleased everything is back on track for you. … More
5/5
GoogleThank you to you all very helpful from the start to the finish of selling our old house and buying new one everything with high quality. Thank you for all your help and support
Hi Thank you so much for the kind words, we really appreciate them. Enjoy your new home. Best wishes Daniel Lee Managing Director.
5/5
GoogleI can’t recommend Douglas Butler enough, Hannah and Chris have been amazing, great communication and support. I have already recommended them to friends. Thank you both so much for the exceptional service 😊 …
Hi Emma Thanks so much for taking the time to leave us these kind comments. Best wishes, Daniel Lee. Managing Director
5/5
GoogleDaniel, Chris, Hannah and Sally’s were all amazing and have provided an outstanding service. They are, without doubt, the most attentive, professional estate agent we’ve used. Really pleased we found them- they found a buyer for us really quickly and Chris managed negotiations expertly. Thanks team!
Hi Catherine Thanks so much for taking the time to leave such a kind review. We're all delighted that the property has sold for you. Speak soon Daniel Lee Managing Director
5/5
GoogleAs a sellers, we received a consistent and thoroughly professional approach from each member of the Douglas Butler team- Danielle, Chris, Hannah. They gave us intelligent and useful feedback at each step.
Hi Tim Thank you so much for taking the time to leave us this review. We really appreciate your kind comments. … More
5/5
GoogleVery good experience with Douglas Butler after being let down in the past by estate agents. Efficient and respond to queries in a timely manner. I had the pleasure of Chloe looking after my case and as mentioned was professional and efficient throughout.
Hi Tarik. Thanks so much for your kind comments. It's really appreciated. Many thanks Daniel Lee Managing Director
5/5
FacebookDear Dan and all the team, We can’t thank you enough for all your hard work in selling our property! You are a fantastic team, professional, friendly, efficient and very approachable. We are very grateful to you all and would recommend Douglas Butler to friends and family without hesitation! Huge thanks The Murrey family x x
Thanks so much Suzanne for your kind words. When you get a spare minute if you wouldn’t mind writing us a Google review, we would really appreciate that. Just type Douglas Butler Chester in to Google & it should let you write us one there. Thanks so much 🤩
5/5
GoogleI have recently sold a property through Douglas Butler, I couldn't of had an easier or better experience. Highly recommend!. …
Hi James Thanks so much for taking the time to leave us such a kind review. Many thanks … More
5/5
GoogleIt was such a positive and pleasant experience dealing with Sally at Douglas Butler. She was extremely professional, helpful and efficient and my wife Ros and I felt an instant rapport with her. For sellers and purchasers alike, we felt she would try her very hardest.PositiveResponsiveness, Professionalism
Hi Ian, Thanks so much for leaving such a kind review, its so appreciated. Kind regards, Daniel Lee - Managing Director.
5/5
GoogleProbably the best estate agent in Chester! Douglas Butler where attentive, actually knew the ins and outs of the property they were selling - compared to other estate agents in Chester they are worlds apart. Keep up the good work and thanks for your help with our move.
Hi Callum. Thanks so much for the kind comments. Good luck in your new home. Best wishes, Daniel Lee Managing Director
1/5
FacebookAbsolutely shocking experience. Communication was terrible, made us do the viewings when they agreed to do them then lied about it. Did not update us about our onward sale despite it being with them also. Now they’ve lost the key for our poor purchasers 🙄
Hi Sarah. Thanks for leaving this review. I have replied to your partners review just below. Best wishes Daniel Lee. Managing Director
5/5
FacebookDan, As we have now completed on the sale of Stanney House, Claire and I wanted to drop you a note to thank you and the team for the exemplary service we have had from Douglas-Butler. From evaluation, advice on a sale price, marketing, negotiation and chasing completion we cannot fault your organisation. You provide exactly the service everyone hopes to get from an Estate Agent compared to the on-line pure players. Proactive, engaging, friendly, knowledgable and available - we always felt in safe, experienced hands. All the team have been superb but we would like to call out Sally and Ruth specifically for their approach. Truly outstanding.
5/5
GoogleHave dealt with Douglas Butler with both sales and lettings. Both experiences have been great with clear strategies to bring to market, quick communication and clear feedback from viewings.
Hi Callum. Thanks so much for the kind comments. Many thanks, Daniel Lee - Managing Director.
5/5
GoogleWe bought our lovely bungalow through Douglas Butler in November. They were professional throughout and so helpful at every stage of the process. When we collected the keys we were given a candle in a glass jar - a nice touch ! Highly recommend them.
Hi Lynn Thank you so much for the kind comments, we really do appreciate them. We'd like to wish you all the happiness in your new home. Best wishes Daniel Lee Managing Director.
5/5
GoogleI bought a property earlier this year through Douglas Butler and I had a great experience. Really professional, helpful and the purchase was smooth. Thanks again 🙏 …
Hi Mo Thanks so much for taking the time to leave this review. We hope you are all settled in to your new home. Best wishes Daniel Lee Managing Director.
5/5
GoogleMy house went on the market on the Saturday and was sold by the following Friday. The Video Douglas Butler created of the property really helped showcase the house. Very professional and efficient I would recommend to others, Thankyou 😀PositiveResponsiveness, Quality, Professionalism, Value
Hi, Thanks so much for the nice comments Lianne, really appreciated. Pleased we were able to sell it so quickly for you. Thanks again. Daniel
5/5
GoogleProfound local knowledge, contactable out of normal office hours seven days a week and speedy response times all combine to create an unrivalled service. I really dont know how they do it for the small price they charge! We would thoroughly recommend them to anyone.
Thanks so much for the nice comments Eamonn. Best wishes to you both Dan.
5/5
GoogleI received excellent service from Chris at Douglas Butler. He was consistently professional with prompt responses; I felt supported throughout. I would highly recommend.
Hi Thanks so much for taking the time to leave us a google review. I'm thrilled we were able to help you. Best wishes Daniel Lee Managing Director
5/5
GoogleExcellent service from Chloe and the rest of the team at Douglas Butler. She kept on top of the sale of our house.
Hi Colin Thanks so much for taking the time to leave this review. We really appreciate it. Best wishes Daniel Lee Managing Director
5/5
GooglePurchased a house through Douglas Butler recently. Had excellent communication throughout the process. Sally and Ruth who dealt with the purchase were always helpful and knowledgeable and made the whole process go as smooth as possible.PositiveResponsiveness, Professionalism
Hi Kyle, Thank you so much for the kind comments and good luck in your new home. Best wishes, Daniel Lee Managing Director
5/5
GoogleGreat communication and efficient purchase with Douglas Butler.
Hi Nathan Thanks so much for taking the time to leave this review. Best wishes Daniel Lee Managing Director
5/5
GoogleFantastic experience with Douglas Butler, they kept me well informed throughout the entire process in a positive and assuring manner. Would certainly use their service again.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jessie. Thanks so much for your kind comments, we really appreciate them. Good luck in your new home. Many thanks Daniel Lee Managing Director.
5/5
GoogleDouglas Butler have been fantastic. Really professional, efficient and keep great communication at all times. They really do want the best for you and they are really honest and caring. Thank you.PositiveResponsiveness, Quality, Professionalism
Hi Nada Thanks so much for taking the time to leave us this kind review. We really do appreciate your comments and wish you the best of luck for the future in your new home. Best wishes, Daniel Lee Managing Director
5/5
GoogleSuper helpful and friendly.
Hi Alayne Thanks so much for your kind comments. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Butler's Chester office has 125 reviews across two platforms: 112 on Google, 13 on Facebook.
Douglas Butler Chester is rated 4.7 out of 5 across all 125 reviews, and 4.7 out of 5 on Google from 112 reviews.
Douglas Butler Chester, Watergate House, 85 Watergate Street, Chester, CH1 2LF.
