1/5
FacebookI find the staff very rude and condescending. They won't help you but expect you to do what they want immediately. Unprofessional argumentative and rude staff
Trusted Agent profile · Chester Le Street
Verified
JW Wood Chester Le Street reviews
★★★★★
469 reviews across 3 platforms
3 Front Street, Chester Le Street, DH3 3BQ
Part of JW Wood, see every office.
JW Wood's office in Chester Le Street, at 3 Front Street, is rated 4.7 out of 5 across 469 reviews on three platforms, including 256 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
256
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
195
Reviews on Trustpilot
Business-wide
About JW Wood Chester Le Street
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Chester le Street.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
Facebook5/5
GoogleEveryone we dealt with was friendly, courteous and efficient. They were a pleasure to deal with.
1/5
FacebookThey can be great 9-5 but if you ever have a problem outside of working hours then good luck getting any help!
5/5
FacebookIncredibly helpful staff. Any questions I had were answered promptly and clearly. Can not recommend highly enough.
5/5
FacebookVery professional, proactive and constantly kept us up to date throughout the process. Would highly recommend.
5/5
GoogleFriendly prompt and helpful. So excitedfor my house move.
5/5
GoogleFlawless customer service and smooth transactions. Recommended.
1/5
FacebookAvoid like the plague. Nice until you want to move out.
1/5
TrustpilotDifficult and work shy
Difficult and work shy. Avoid.
5/5
TrustpilotExcellent service JW Wood
Excellent service. Honest and helpful
4/5
GoogleVery friendly staff
Agent replied · 13 May 2026
Thank you for your great review!
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you for the 5 star review! Wishing you all the best. JWW Chester le Street.
5/5
TrustpilotGood communication
Agent replied · 24 December 2024
Many thanks for taking the time to leave a 5 star review. All the best for the future.
4/5
GoogleVery friendly staff
Agent replied · 26 August 2024
Thank you for your great review!
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for the 5 star review. Much appreciated.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you for the 5* review Sean - much appreciated.
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent viewing
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Beverley. Thank you for taking the time to leave us a review. We are delighted that you were happy with our service. All the best.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Karen, we just wanted to say a quick thank you for leaving a 5* review. Every review is of great benefit for our team and reenforces the need to provide the best service we can.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hello Heidi, thank you for your 5* review. Our team at Chester le Street really appreciate and are encouraged when a client takes the trouble to send a review. Many thanks and stay safe.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JW Wood Chester Le Street
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Chester Le Street won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold.
