Trusted Agent profile · Cheshunt

Paul Wallace Estate Agents Cheshunt reviews

4.8

★★★★★ Excellent

480 reviews across 3 platforms

The Brookfield Centre, Cheshunt, EN8 0NN

Paul Wallace Estate Agents's office in Cheshunt, at The Brookfield Centre, is rated 4.8 out of 5 across 480 reviews on three platforms, including 193 Google reviews rated 4.6.

Google logo

4.6 / 5

193

Reviews on Google

This office

Facebook logo

4.8 / 5

51

Reviews on Facebook

Business-wide

Trustpilot logo

236

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheshunt office, from every platform, shown as written. First names only.

5/5

Google

We sold our family home quickly and found ourselves needing to rent somewhere ..... and fast. I sent off so many enquiries about rental properties that I saw on Rightmove. Several agencies never got back to me at all. Then I saw a house for rent by Paul Wallace in Cheshunt.I had barely finished typing my enquiry before I got a reply. I found the staff in the office very friendly and welcoming. Keri I hope that is the right spelling ) and her team were very efficient and helpful and now we have moved into a spacious rental house. Even though Paul Wallace is not managing the property, Keri popped by with a supply of light bulbs as she had noticed some were missing. And she even downloaded the instructions for the use of the washer/dryer and the washing machine, printed them off and posted them to me. She needn't have done that, but it just shows the level of attention that you get with Paul Wallace. Thank you so much!

Philippa · 7 July 2018

Agent replied · 6 July 2023

Thank you so much Philippa for taking time to write such a lovely review. Kerry constantly provides a high level of service and to have her commitment recognised means a lot. Thank you once again.

5/5

Google

My wife and I have had a great experience dealing with Paul Wallace Estate Agents. It has really been quite a smooth transaction. A big thanks goes to George Ansell who showed us round a number of properties before finding 'the one'. Both of us found George to be friendly, helpful and approachable and we never felt rushed once with our property viewings. Another big thanks goes to Joe Solazzo who has seen us through our purchase. Joe has always responded to our questions/concerns in a timely manner and has really helped push things through quicker with regards to chasing up solicitors etc. Thanks again.

James · 7 July 2018

Agent replied · 6 July 2023

I am absolutely delighted that you have recognised the efforts of my team and we are all so grateful that you have taken time to write this review, thank you so much. We would like to wish you all the happiness in your new home.

5/5

Google

We purchased our home from Paul Wallace and was given the best service 6 years ago. We recently found a house of our dreams and had to put our current house on the market immediately in order for us to secure the house we loved. Peter valued and placed our property on the market within a day; Nick found our buyer the following day and within two days our house was under offer. Joe then swiftly dealt with our sale professionally and kept us updated at all times. No problems whatsoever. We have now sold our home and would recommend the Cheshunt Paul Wallace team to everyone. Thank you all for your great service and efforts.

Boss · 7 July 2018

Agent replied · 6 July 2023

Thank you Esin, we were delighted to have you back and it was a pleasure helping you move once again. Best of luck and many thanks for taking time to write such a lovely review.

5/5

Trustpilot

Excellent sales team, would definitely recommend!

The Paul Wallace sales team helped sell our property in the Northaw area, they were highly professional and thorough throughout the process and an absolute pleasure to work with. We had some problems with our buyer and their chain but Peter and Joe handled everything beautifully, constantly kept us in the loop and we felt reassured throughout. A member of the team that knew all about our case was always available and approachable which meant that we were never left wondering what was going on. I would recommend these guys to anyone selling a home in the Hertfordshire area, great experience doing business with them and would surely go back!

Payam · 13 June 2018

Agent replied · 6 July 2023

Really kind of you to take time to write such a great review Payam. It was an absolute pleasure dealing with you and we wish you all the best in the future.

5/5

Trustpilot

I had the pleasure of working with Mark…

I had the pleasure of working with Paul Wallace as my estate agent, and I can't speak highly enough about the exceptional service they provided. Throughout the entire process, Mark went above and beyond to assist me.

Mhr · 5 August 2023

5/5

Trustpilot

Exceptional Service.

Kerry and her team did an exceptional job renting out our property over 4 years. Being based outside the UK, we relied heavily on their professional services and always knew our home was in good hands. Their criteria for selecting great tenants is excellent and so is their communication between parties. We would highly recommend their services to anyone needing help with rentals.

Vereena · 17 September 2018

5/5

Trustpilot

Paul Wallace Estate Agents

Paul Wallace have acted on our behalf for over 25 years.We have during this time found them all times to be most professional with a proactive and responsive approach on all matters from the initial valuations and appraisal through to the completion of sales or purchases. I have found their marketing format from strategic placed offices made them best placed to deliver sales and on going commitment to meet customers needs and market influences. Proven property knowledge from in depth experience is what Paul Wallace provide and I am pleased to recommend the full range of their residential property services with 5 stars.I would whilst writing this review like to send my thanks to all the team at PW Hoddesdon under the stewardship of John Callaghan for their excellent work over the last 12 months assisting us. Well DoneStephen .

Steve · 11 October 2017

Agent replied · 6 July 2023

Thank you Mr Downes for taking the time to review our services, your kind words are a tonic to all of us here. We continue to strive to offer the best service we can to new and old clients alike. Here's to another 25 years.Kind regards Paul Leadley

5/5

Facebook

Peter gold from Paul Wallace - Has made my sale stress free. His speed to market cannot be matched, great communication and support through the sale of my property. High quality service �

Sarah · 2 November 2023

5/5

Trustpilot

Selling my Mother's home

Used Paul Wallace to sell my mother's home, throughout the process Paul Wallace was always supportive and on the ball regarding solicitors, landlords etc. Whilst all the advice and support was excellent i would particularly thank Peter (Partner) for his tactical advice and Joe for all his work chasing all the parties., but everyone at the Cheshunt branch were friendly and supportive,

David · 21 February 2019

5/5

Google

People say a lot of negative things about estate agents, but we found none of those things to be true with the guys at Paul Wallace in Cheshunt. We had a string of very bad luck with house buying, and it took us a year. But the guys at Paul Wallace helped make a very frustrating situation easier. They always kept us informed, were honest with us, and did what they could to help make the process as smooth as possible.

Liz · 7 July 2017

Agent replied · 6 July 2023

What a lovely review! I know your purchase wasn't smooth and quite long and drawn out but I am delighted to hear that by keeping you fully informed, it was made all that much easier for you. I wish you all the happiness in your new home!

5/5

Google

dealing with a few other agents I thought buying my first property was going to be hard work. I saw a property advertised with Paul Wallace and thought I'd check it out. I had dealt with all the staff their but the one person that went above and beyond was George (they all did to be fair) if I had any questions it was answered instantly. The process from start to finish was literally hassle free. Can't thank the staff enough and when to time to buy and sell again that's who I'll be choosing. Thanks again Paul Wallace!!!! Lefkos :-)

Lefkos · 7 July 2017

Agent replied · 6 July 2023

We are all so grateful that the hard work is recognised Lefkos, thank you. George is certainly a highly valued member of the team and it is very kind of you to recognise his efforts in helping you secure your home. Best wishes for the future and we look forward to seeing you again in the future!

5/5

Google

I have dealt with Paul Wallace for many years, both buying and selling through them. They have always been professional and given me time and their expertise. They have gone over and above in order to achieve the best and end result. I have found them to be honest and have much integrity. They work hard and nothing has ever been too much bother for them. Thank you Paul Wallace, I look forward to working with you again in the future.

Yasemin · 7 July 2017

Agent replied · 6 July 2023

Our sincere thanks Yasemin for taking the time to share such wonderful feedback. Your kind compliments have been shared with the team, who remain dedicated to exceeding expectations, as such we are very grateful for the recognition. Once again, many thanks for choosing Paul Wallace and we eagerly await an opportunity to welcome you back in the future!

5/5

Google

Paul Wallace done an amazing job and I couldn't recommend them enough. They helped us through every step of selling our leasehold property and helped us find and buy our new home. They gave great advice and recommended a great solicitor who was fast and got the job done. We were always made aware of every phase of the exchange which kept us reassured. Paul Wallace is definitely the best estate agents, thank you for helping us find our home. Kadir and Emine

Emine · 7 July 2017

Agent replied · 6 July 2023

It was an absolute please Kadir! Thank you so much for your review. We are delighted to have helped you move and wish you all the happiness in your new home.

5/5

Trustpilot

Purchase of new home.

Our whole experience has been easy and straightforward.All staff friendly and professional and would happily use them in the future.Many thanks to Jordan and the rest of the team.

Marius · 5 March 2019

Agent replied · 6 July 2023

Hi Marius, thank you very much for your kind words and we look forward to working with you in your next venture.

5/5

Google

We bought our house through Paul Wallace cheshunt. Jon was very helpful at all stages always at the end of the phone to answer our queries and chase stuff up for us all the staff there are very professional, helpful and friendly

J · 8 November 2022

5/5

Trustpilot

Helpful friendly staff, nothing was too much trouble

Both Peter’s and Joe have been so helpful in selling our bungalow. They made the house sale very easy and pleasurable. They have kept us up to date with progress and we’re almost as upset as us when one Potential buyer backed out after assuring Joe that he was genuine and all the money was in place. Still with plenty of information and support they got us to the finishing line I’m sure we wouldn’t have had this help from some of the larger faceless agencies. Many thanks to all the staff!

Janet · 2 September 2023

5/5

Trustpilot

A JOB WELL DONE

Our experience of using Paul Wallace at Brookfield Centre to sell our house was friendly, efficient and professional. Mark was our main point of contact and he could not have done more, but our grateful thanks go to the whole team!

Pamela · 21 November 2022

5/5

Google

Paul Wallace were brilliant for me when I was selling my property. They kept me up to date and were honest the whole way through. An extra big thank you to Joe Solazzo who went way beyond his role in making the sale happen in line with our deadline. I would recommend them without hesitation.

Ezd · 6 July 2020

5/5

Trustpilot

Can not praise the staff at the …

Can not praise the staff st the Hoddesdon branch enough!!!! They have been so helpful in all aspects of the buying process. Being available & ready to let us view the property numerous times in the run up to exchange of contracts. Keeping us informed of developments and liaising with our solicitor & vendor. Thank you so much, Jonathan Catt, John & Jordan for all of your kind & helpful ways. It’s been a pleasure x

Karen · 9 October 2017

Agent replied · 6 July 2023

Thank you Karen for this review and I'm delighted the team at Hoddesdon have been able to assist you in such a positive manner. I hope you're very happy in your new home, kindest regards Paul Leadley

5/5

Google

We recently bought our first home through Paul Wallace and can honestly say the experience was amazing from start to finish. Our main contact was Steve Payne, and he was absolutely fantastic throughout the entire process. He was always …

A · 14 June 2025

5/5

Facebook

Many Thanks to all the team at Cheshunt. Joe & Peter kept me well informed throughout the lengthy process of selling my mums property. They also showed great compassion when I had a few anxious moments. Couldn’t ask for a better team. Would highly recommend them. A Five Star Service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Many Thanks!

Sue · 27 May 2019

5/5

Trustpilot

A big thank you!

A big, big thank you to Joe at Paul Wallace for his continuous support and patience with our property purchase. He kept me up to date regularly, and I appreciate the honesty he kept with me throughout the sale. I would highly recommend Paul Wallace to anyone looking to buy/sell a property with ease!

Hemal · 14 July 2020

5/5

Google

Dealing with Paul Wallace was a no brainer for us, as they were recommended by so many local contacts and neighbours, so we thought we'd give them a go. We were not disappointed, the entire team were great from initial enquiry with Paul, to …

Kelly · 14 April 2025

5/5

Trustpilot

Highly recommended

Paul Wallace is a top-notch estate agency that made selling our home straightforward. A special thank you to Mark Willis; his market knowledge, skilful negotiation, and genuine care made the difference.

Kieron · 4 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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