Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
Sarah · 9 August 2022
★★★★★ 5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
Mr · 16 March 2021
★★★★★ 5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
Customer · 28 October 2020
★★★★★ 5/5
TrustpilotTo be fair to the Wilmslow office …
To be fair to the Wilmslow office they did everything they said they would do. From an initial market appraisal through to completion the system worked excellently. Peter Higham took on our instruction and was spot on with his advice , James Poppock then ran our sale and was in touch throughout and was polite and efficient and upto speed throughout. The team were all aware with what was going on and and communication was excellent. All sounds a bit cheesy ,but its true. Thank you .
Ian · 28 January 2022
★★★★★ 5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
Steven · 20 December 2021
★★★★★ 1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
L · 9 October 2024
★★★★★ 1/5
TrustpilotWilmslow branch : unprofessional tricksters
Wilmslow branch: very unprofessional, ignoring duty of care to renters. Ignored multiple requests to return the rental deposit after moving out, ignored multiple phone calls or came back with limp excuses for delays in responding.
Tim · 21 January 2025
★★★★★ 5/5
GoogleHelpful, friendly and professional service from Nick and Dev. Really regular contact and great advice throughout the ups and downs of the sale. Highly recommended
Sarah · 30 December 2023
Agent replied · 26 August 2024
Hi Sarah,
It was certainly was a journey, wish you all the best in the future and glad we got the result you wanted.
Dev & Gascoigne Halman Knutsford.
★★★★★ 5/5
GoogleDev at GH was really helpful - not just before the sale but also after. The whole team were friendly and very quick to respond to any query.
Adrian · 27 August 2023
Agent replied · 26 August 2024
Hi Adrian,
Thank you for the kind words. I wish you all the best in your new home.
Kind regards Dev and rest of GH Knutsford.
★★★★★ 1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
Zack · 14 April 2021
★★★★★ 5/5
TrustpilotBest estate agents in Poynton!
Everyone tells you how stressful house moving is but for me Gascoigns in Poynton completely took control of then situation for me and totally took the stress out for me! I can’t recommend them highly enough! I’ve bought and sold with lots of different agents over the years and Gascoigns in Poynton are the only agents I’d recommend on and use again. My house move journey has by no means been straight forward either but Jo Owen Nicole and Alison completely took control of the situation for me and even supported me with my onward purchase through a different agent. Jo even contacted me on her days off to support me through the process so it’s no surprise she’s created such a winning team!
Amy · 26 March 2021
★★★★★ 1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
Callum · 28 August 2025
★★★★★ 5/5
GoogleGreat experience. Constantly updated by Dev who worked tirelessly with many parties to push the transaction through. Fully deserved their fee and would recommend to anyone.
Tom · 27 August 2023
Agent replied · 26 August 2024
Thank you, Tom! We got there in the end. All the best for the future. kind regards Dev and GH Knutsford.
★★★★★ 1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
Rebecca · 24 October 2020
★★★★★ 1/5
TrustpilotCash Buyer with no cash!
We put our house on the market in July 2018 with G&H, Wilmslow. We sold it within 3 weeks to the ideal buyer: a cash buyer living in rented accomodation in the same village. So the house was marked sold and we had no further viewers.Things then went very slowly; we thought the purchaser's solicitor was awful at his job. However by October we were still no closer to exchanging contracts and finally discovered that our ideal cash buyer in fact DID NOT HAVE THE FUNDS to purchase. So we wasted a perfect summer for selling a house and did not manage to find another buyer (through another Estate Agent) until Jan 2019.As far as I'm concerned this is entirely G&H's fault; they should have made sure that the cash buyer did indeed have the funds and got written proof. Otherwise what am I paying them for?My advice to anyone else selling a house is if you are told they are a cash buyer, make absolutely certain that they have the money and get written proof.
Chris · 19 May 2019
★★★★★ 1/5
GoogleMy house sold for £25k more than valued by the smarmy agent that turned up in his £75k car from Gascoigne Halman. Glad I gave my business to Bridgfords instead!
S · 27 August 2022
Agent replied · 26 August 2024
In the current climate, valuations are changing at a very fast pace. As you can see from our Google reviews, we pride ourselves on a high standard of service. Kind regards, GH Knutsford
★★★★★ 5/5
GoogleAmy and Siobhan are very efficient, they manage the whole rental process super efficiently and hassle free. The charge is fair and value for money for the service.
Pasha · 19 August 2024
★★★★★ 5/5
TrustpilotSale branch = excellent
Review re: Sale branch. We've just bought our first house, with GH as the agent. We had to deal with lots of companies and individuals throughout the process - very few were as helpful as the team in the Sale branch. They were really helpful from the first viewing to completion, especially during a period when we were finding it difficult to motivate both sets of solicitors.
CR · 8 October 2020
★★★★★ 5/5
TrustpilotGreat service lovely to deal with James…
Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend
Helen · 13 February 2021
★★★★★ 5/5
GoogleExcellent service & great communication, Dev & Frances Thank you
Lou · 27 August 2023
Agent replied · 26 August 2024
Hi Louise,
Thank you for the lovely review.
Kind regards,
Frances & Dev and rest GH Knutsford
★★★★★ 5/5
TrustpilotExcellent service
The team at the Wilmslow office were all really helpful with the sale of our previous house and the purchase of our new house. Great communication and never ever pushy. Will use again.
Felicity · 13 December 2019
Agent replied · 17 June 2024
Hi Felicity, many thanks for the review. If we can ever assist in the future please do contact us.
★★★★★ 5/5
TrustpilotBest in the region.
I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.
Graham · 27 February 2021
★★★★★ 5/5
TrustpilotGreat Service, good value.
It was a pleasure to deal with James at Gascoignes in Wilmslow. very responsive, reliable and kept us in the loop. Definitely recommend them for your house sale.
Jo · 13 December 2019
Agent replied · 17 June 2024
Thank you for the review. If we can ever help in the future please do not hesitate to contact us.
★★★★★ 1/5
TrustpilotVery disorganised
Wished to make a cash offer on a property, was told viewings were fully booked and was not even offered to have a video viewing of it. If I were the seller I'd be appalled that potential buyers and potential achievement of a higher price were sent away.
Barbara · 14 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.