Bridgfords Cheshire reviews

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 7 November 2020

★★★★★ 5/5

Trustpilot

Gasgoine Halman, Wilmslow

We sold our house through Gasgoine Halman, Wilmslow. They were extremely professional and attentive to all requests. From the individuals who showed our house to prospective purchasers, through to the office staff, particularly thanks to James Coppock and Markus Jolleys, we felt like they really looked after us and everyone at the branch was up to speed on how the sale was progressing. Really impressed and would recommend to anyone thinking of selling their house.

David · 15 February 2021

★★★★★ 1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude

Andrea · 18 May 2026

★★★★★ 3/5

Trustpilot

Depends on what you want

Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.

Zsuzsa · 26 November 2025

★★★★★ 1/5

Trustpilot

very poor customer service

Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers

David · 2 August 2021

★★★★★ 5/5

Trustpilot

Purchase

I have recently bought a property with Gasgoin Halman in Bramhall-amazing customer care from Liz and Dan all went very smoothly and the conveyancing completed for a freehold / vacant house in just 4 weeks....! I'm a very happy customer !

PAULA · 18 October 2025

★★★★★ 1/5

Trustpilot

Very Poor Customer Service!

the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.

Maxine · 12 May 2025

★★★★★ 5/5

Google

Just bought our first house. Everything went smoothly thanks to Dev being on top of everything throughout the whole process.

Katie · 27 August 2022

★★★★★ 5/5

Trustpilot

Gasgoign Halman Wilmslow & James Coppock

Both myself and my parents sold our properties through Gascoigne, looked after by James Coppock and the team. As always fantastic support and delivery along with a very honest approch to ensure we as sellers and for myself also a purchaser of another property through James a simple and effective service. Highly reccomend James and the team. Thanks Tom

Mr · 10 February 2021

★★★★★ 5/5

Trustpilot

Excellent professional service

Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy

Alison · 16 December 2019

★★★★★ 1/5

Trustpilot

Terrible experience with this company

Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!

Karla · 8 July 2024

★★★★★ 1/5

Trustpilot

I wish I could give this letting agency…

I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.

Customer · 25 August 2024

★★★★★ 5/5

Google

Throughout my purchase Dev has shown great professionalism and tenacity to help ensure things kept moving. He went out of his way several times to help me get access to the house and I really appreciate the effort he put into it. His communication was second to none and he helped things reach a smooth conclusion. Thanks very much Dev!PositiveResponsiveness, Professionalism

Steven · 27 August 2022

★★★★★ 5/5

Trustpilot

I dealt with the wilmslow office

I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.

Victoria · 15 December 2019

★★★★★ 5/5

Google

Thanks for all your help and guidance, you've been excellent and I'm very happy to recommend you if you ever need it.

John · 3 December 2024

★★★★★ 5/5

Google

Frances assisted with an extremely protracted sale, due mainly to a poor conveyancer. At times, I know both I and the buyer felt like giving up and it was Frances who kept everything progressing. When you are trying to make a move, it is always good to have someone experienced and calm to steer the way.

John · 27 August 2022

★★★★★ 5/5

Trustpilot

James Coppock at Gasgoine Halman…

James Coppock at Gasgoine Halman Wilmslow branch has been fantastic. He’s been supportive in our apartment purchase, always happy to listen to my concerns and make suggestions for solving any issues. He’s been available, responsive and kind. He’s made a difficult process manageable.Thank you James

Lynne · 5 October 2021

★★★★★ 1/5

Trustpilot

0 communication, AVOID

Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.

Rachael · 29 August 2023

★★★★★ 1/5

Trustpilot

Gazumping First-Time Buyers

My partner and I were first-time buyers and engaged with Gascoigne a few months ago.I don't know if it was because we were first timers, or if it was just the influence of a poor seller, but we were gazumped and the total lack of professionalism and a pure run around followed. Their team there have left a bitter taste in my mouth and given me a poor view of them.If you're first-time buyers I cannot recommend engaging with the Glossop branch at the very least least.Buying with a nearby competitor we found the experience was far better, with more updates, better information, and an increased amount of respect.

Thomas · 13 February 2023

★★★★★ 5/5

Google

A great experience buying through Gascoingne Halman. Dev in particular has been instrumental in pushing the process forward in an open, positive and friendly manner.

Dave · 27 July 2024

★★★★★ 5/5

Trustpilot

House sold very quickly and all handled…

House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.

Mark · 24 November 2025

★★★★★ 5/5

Google

Gascoignes acted on the behalf of the seller of the house we purchased. What was a difficult vendor, Gascoignes certainly made things smoother in dealing with the seller which meant we finally got our dream home. Thanks Andrew and the team

Richard · 27 August 2021

★★★★★ 5/5

Trustpilot

Excellent service

Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.

Chris · 16 September 2023

★★★★★ 5/5

Google

Great Agency and Team. Agreed a sale and achieved an exchange within 7 days which has to be a world record. Well done All👍🏻 …

Chris · 28 May 2024