Trusted Agent profile · Cheshire
★★★★★
151 reviews across 2 platforms
457 Warrington Road, Culcheth, Warrington, Cheshire, WA3 5SJ
Bridgfords's office in Cheshire, at 457 Warrington Road, is rated 3.9 out of 5 across 151 reviews on two platforms, including 77 Google reviews rated 4.7.
Every review we hold for the Cheshire office, from every platform, shown as written. First names only.
5/5
GoogleGreat sales chap showing me around the property , I work in customer service for JohnLewis and previously British Airways for 30 years. His customer service skills , how he greated me and his knowledge was excellent.
Thank you for the kind words Tracey it was a pleasure showing you around yesterday. All the best with your search. Dev & rest of Gascoigne Halman Knutsford
5/5
GoogleDev went over and above throughout the process of selling our house, always on hand to give advice and making sure everyone up and down the chain was doing what they needed to do to get us over the line. Would highly recommend Gascoigne and Halman to anyone
Thank you so much Sam, What a Journey it has been. I hope you are all happy in your new home. All the best in the future Dev & Gascoigne Halman Knutsford.
1/5
TrustpilotRogue landlord and rude agents.
unresponsive landlord took months to fix a shower and a cooker. throughout the winter months we had no heating and it took until February for the landlord to fix. they're trying to charge me £80 to defrost a freezer and £300 for plastering despite no damage (with photo evidence) being done. my landlord was beckhall properties whom have multiple properties listed with gascoigne Halman. if you Google this landlord you will see an MEN arricle...
5/5
GoogleMassive thankyou to Dev, Frances & Doug and the wider team for a dedicated and attentive customer service, always one step ahead and always in communication. Couldn’t recommend a better estate agent in the Cheshire area, they went above and beyond and nothing was too much trouble (even those difficult buyers ….we know who they are!!) Best team to sell your house with 👌👌👌
Thank you David for the really kind words. I wish you the best in the future 😁 Kind regards Doug & rest of team Knutsford.
4/5
GoogleVery keen and efficient service. House details were posted online quickly. All viewings were accompanied. We didn’t always receive feedback on viewings unless we asked for it. We lost the first sale and felt we weren’t made fully aware of the intended purchasers financial position early enough. However, the final sale went through very quickly. Overall very pleased. Big thanks to Dev.
Hi Beverley, We thank you for your comments. All the best in the future. Dev and GH Knutsford
5/5
Trustpilot5 stars for David Madden!
David Madden is absolutely fantastic. He is incredibly knowledgeable, thorough and proactive. Thank you for the brilliant service, David!
5/5
GoogleThe sale of my house was (as is the nature of house selling) a stressful experience; however I could not have chosen a better agency to deal with the sale. Dev was absolutely fantastic from beginning to end. Thorough, professional, responsive and extremely pro-active. It was paramount that we sold our house before the end of stamp duty and he made this happen. He listened to what we needed and stopped at nothing to achieve it. He is an absolute credit to the GH team and the manger is extremely lucky to be surrounded by staff who genuinely care about making their customers happy and doing their job to the best of their ability (Sophie acted on Dev’s behalf when he was on annual leave and she was also a superstar - they worked together continuously to ensure there were no delays on our end). I’d strongly recommend Dev and the team to anyone considering selling their property.PositiveProfessionalism
We had roller-coaster of a ride but pleased with the quick turnaround in the end. I hope you are happy in your new home Mr & Mrs Mellor. All the best from Dev & GH Knutsford.
5/5
GoogleGreat agent to work with. Highly communicative and quick to respond. Made the whole process very easy and quick. Thanks to Beth and Amy.
5/5
GoogleGreat service, with special thanks to Dev for getting this over the line on deadline day.
Thank you for the kind words, all the best for the future. Gascoigne Halman Knutsford.
5/5
GoogleAbsolutely fantastic experience from start to finish. The whole team was incredibly professional, helpful and responsive throughout the process. Communication was excellent, and they made what can be a stressful process feel smooth and straightforward. Highly recommended!
1/5
TrustpilotAwful management and communication
As per all the other negative reviews - terrible communication - poorly written emails, unprofessional in manner and just awful to deal with. From moving into property, water pressure issues and constant cold showers. After months of back and forth was told (by a manager) 'oh well you are on a rolling contract, so you can just find another property' as appose to just having the issue fixed? Turns out it was a pump needed for the boiler, and of course the landlord did not want to pay as it was 'expensive'. It wasn't. Paying over a grand a month for no hot showers and terrible management is expensive. Clearly they prioritise landlords and not tenants. We left as suggested and do not recommend for renting at all - save your self the stress and sour puss faces.
5/5
TrustpilotPositive review for the Sale branch
Julie Chapman at the Sale branch was extremely helpful on our sale and purchase. You could tell she really cares for her clients. Very thorough with her communication (more so than our conveyancers) which was so appreciated. Our transaction was quite a convoluted process with 5 parties in the chain, she kept us reassured throughout the year long wait!
1/5
TrustpilotI would give less stars if possible
I would give less stars if possible During the tenancy it started already. the garage door fell down TWICE. and it took them 10 months to fix. Only when i started to not pay the full rent they started acting fixing it 2 months before we needed to leave the premisis Altough they make a check in and check out report they dont look at it. Claiming ridiculous amounts of money for things that where already like that before we moved in as visible on the checkin report. We've been waiting for 2months now to get our deposit back and they keep answering once every 3weeks if we're lucky and if they read our 10emails every 3 weeks to remind them
5/5
GoogleWe found Gascoigne and Halman very professional and helpful to deal with from the initial valuation of our home right through to completion. A special mention to Dev Coiley for his patience and support throughout the whole process
Hi Mr Glynn, I am glad we got this move sorted for you. All the best in the Future. Dev & GH Knutsford
1/5
TrustpilotIf I could give them 0 stars I would.
If I could give them 0 stars I would. From the outset they seem great, but as soon as the agreement is signed they stop caring about anything except getting the rent in each month. They'll happily let themselves in without speaking to you, they say that they only have to send an email 24hrs in advance. They never return calls. They ignore maintenance requests and then try to say that you damaged things that never worked and were highlighted on the initial move in. As for returning your deposit, I am currently going through a claim against them through the dps as after 4 weeks of vacating at the end of tenancy, they have not done a thing woth regards to authorising the return of deposit. Once you aren't paying them rent anymore, they won't return calls, messages, emails. Go in in person and funnily enough, "oh sorry, they've left for the day and I work in a different dept. I'll leave them a message and get them to call you in the morning" AVOID AT ALL COSTS
5/5
GoogleExtremely professional and capable team who offered correct advice at every step of the process. Well done team GH and in particular Dev, Doug & Frances 👏👏👏 …
Amazing Paul thank you for the review Gascoigne Halman Knutsford
5/5
GoogleWe've just used Dev for the 3rd time on a house sale and I cannot recommend him (and Gascgoigne Halman) highly enough. So helpful, always informed and absolutely on it throughout the whole process. Fantastic service from start to finish, thank you!
Thank you, Susannah & David for your kind words. All the best for the future. Dev, Frances & Doug (Gascoigne Halman Knutsford)
1/5
TrustpilotOne of the Worst Estate Agents in Sale!
All was fine until we received a quit notice. They harassed us with emails asking when are you leaving? have you found a house? They even threatened to charge us double rent if we overstayed our due leave date. Disorganised and disoriented, all they care about is money. They will quickly collect your rent and deposit but take forever to refund it when you leave. I would rather remain homeless than stay in house managed by Gascoigne!
5/5
TrustpilotGreat services from GH
We have recently finalised the sale of our house, and purchase of our next (of which the sale side was dealt with by Gascoingn Halman). We would like to particularly thank Dominic from the Sales office in Wilmslow for all his help during the process - he was absolutely the reason why everything ran smoothly and most importantly ran to time. Though we have bought a house previously, this was our first time buying and selling at the same time and Dominic was fantastic at guiding & advising us each step of the way and always on hand for our questions. Dominic was also particularly great with coordinating all the moving parts and knew who to call and when to get things moving, and seeming never hesitate to do so on our behalf, we are extremely grateful. We would thoroughly recommend and hope to use his services again! We would also thoroughly recommend Gascoign Halman Wilmslow too - though we primarily dealt with Dominic, all other colleagues at the Wilmslow office we spoke to during the process were extremely helpful.
5/5
GoogleThoroughly professional service from start to finish. Dev and Frances went above and beyond and were always on hand to answer any questions. Thank you
Hi Chris, Thank you for your kind words Doug, Frances and Dev
5/5
GoogleExcellent service provided by Dev, from the beginning. Dev was really helpful throughout the whole process and was very good at keeping us up to date. Highly recommend and thank you again!
Hi Héléna, Thank you so much for your kind words, hope you and Alex are settling in slowly. Kind regards, Dev & GH Knutsford.
1/5
Trustpilothorrible people and useless
horrible people and useless. dont tell you whats going on and very rude customer service. dont do what theyre supposed to do.
5/5
TrustpilotVery happy and would recommend unreservedly
I have recently bought and sold a house with the Didsbury office and have been very pleased with their communication, efficiency and consideration in what proved to be quite a stressful experience due to other factors. At all stages I was kept informed of developments and given all the relevant information I needed about the process. James Thornley and James Mosedale were so helpful throughout. I would recommend for their personal and sensitive client service.
5/5
TrustpilotGasgoigne Halman
Gasgoigne Halman, in my opinion, are the creme de la creme of Estate Agents - particularly the WILMSLOW office. Selling my house was being done to enable me to move overseas which made it particularly important and intense as there was a house purchase taking place at the same time. James and his team really pulled out all the stops - even after two buyers they found defaulted and left us in the lurch! At one point I considered using one of the “We buy any house.com” companies - purely out of desperation to prevent the loss of the overseas property. But James and his brilliant team were not for giving up!! Not only did they find another buyer - they found a cash buyer who was in a hurry to complete the sale as soon as possible!The care and service received from every member of this company was outstanding in every single aspect and I cannot recommend them highly enough to anyone looking for a company with absolute integrity, professionalism and personal attention. Over 10 years ago I had purchased my house through Gasgoignes and now - having experienced their sales expertise as well - for me - they are Simply the Best!!☺️
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