Trusted Agent profile · Chesham, Buckinghamshire
Verified
★★★★★
535 reviews across 4 platforms
1 Germain Street, Chesham, Buckinghamshire, HP5 1LH
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Chesham, Buckinghamshire, at 1 Germain Street, is rated 4.4 out of 5 across 535 reviews on four platforms, including 232 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
232
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
10
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ...Read all 4 from sellers
We viewed and bought a property through the Chesham branch this year! Alex and Jacqui were great at showing us round, dealing with negotiations and a special ...Read all 2 from buyers
Our Chesham office covers: Chesham, Chartridge, Hawridge, Ashley Green, Ley Hill, Botley, Bellingdon and Latimer
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
5/5
FacebookVery pleasant experience with my new Tenacy. Staff very helpful and efficient. Would highly recommend.
Hi Steve, Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient. Very best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
5/5
GoogleHaving had a substantial amount of involvement with both Commercial & Residential Property agents, I can honestly say (Hand on Heart) that Gemma Testa and Jacqui Cuthbert at The Frost Partnership, Chesham, are the ONLY people to deal with when it comes to buying or selling your house. OUTSTANDING work Gemma!
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
5/5
GoogleProfessional, friendly, understanding and worked hard to get me the price I wanted. 10/10
Hi Tim Many thanks for the 5* review it is much appreciated, and we're delighted that you received a friendly and professional property service. Best wishes for all at The Frost Partnership
2/5
GoogleNot a great experience with lags and delays
5/5
FacebookA very professional service with excellent staff who care.
Hi Jennie, Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team. Best wishes to you from all at The Frost Partnership
5/5
FacebookEfficient, friendly, professional service from Vicky Lyle.Thank you
Hi Francesca, Many thanks for your recommendation, we are delighted to read that Vicky provided you with an excellent property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agency
5/5
FacebookGreat service through and through. Polite, prompt and efficient, very happy and highly recommend.
Hi Christina, Many thanks taking the time to write this fantastic recommendation. Best wishes to you from all at the Frost Partnership
5/5
FacebookVery Good 👍 Services Always helpful
Thank you Deepak! Best wishes
5/5
FacebookAmazing staff! Jacqui, Greg, Andrew are wonderful and very helpful with all they do! Very professional!
Many thanks for your review Thomas - that's great to hear! We really appreciate you taking the time to let us know and we'll pass your comments on to the rest of the team. Best wishes
5/5
GoogleVery helpful in these difficult times
Hi Anthony, Many thanks for your 5* review. We are delighted that you found the Chesham property team very helpful at this difficult time. … More
1/5
TrustpilotThey should be ashamed.
5/5
GoogleWe recently bought a Terraced House in Chesham with the help of Frost and Gemma in particular. The quality of the communication, the speed of the procedure and the politeness of all the stuff is certainly a key success point for the Chesham …
4/5
GoogleWe asked Frost's to value our house in Chesham in 2015. Jacqui provided us with professional, friendly advice and gave us a realistic figure. We proceeded with the sale and can honestly say they more than achieved the guide price. We had …
5/5
GoogleI found all staff polite and very helpful. They returned my calls quickly and kept me informed.
5/5
FacebookEfficient.Persistent.Pleasant.
Thank you Ian - much appreciated
3/5
GooglePurchased property, 6 weeks ago. Told there was WiFi access by agent. Still no confirmation of WiFi as there is no cable connecting the house.
5/5
GoogleRating only, no written review.
Many thanks for leaving this 5 star Google review for our Chesham team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
View AgentsExcellent service provided by staff at Chesham office
Gemma Testa at Chesham office cannot be praised enough. Always keeping us informed as the sale progressed. And when first sale fell through she used her expertise in achieving our asking price. A credit to the Frost Partnership.
5/5
GoogleCustomer service second to none …. best estate agent I have ever used!
5/5
FacebookVery friendly and professional service from Chesham team. Would recommend.
1/5
FacebookVery poor service for rental Management !
Hi Mary, Please can you DM your contact details and the area office you've been dealing with. Many thanks
5/5
GoogleOur sale was handled brilliantly by Jacqui and Alex at Frosts in Chesham. They kept us informed throughout the process and helped us meet the agreed timeline. Would highly recommend them!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 4.8 out of 5 on average. For example, Stanley wrote: "Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
