Potter and Ford Chesham reviews

★★★★★ 5/5

Google

5 stars. Big thank you to Potter and Ford and in particular Richard French who guided the purchase of our new house. Thoroughly professional, attentive and helpful throughout the process. Great communication and accommodating, whenever we needed to attended the property prior to completion. Would highly recommend.

Laura · 13 April 2024

★★★★★ 5/5

Google

I am really pleased that I used Potter and Ford to sell my late mothers flat. Robert and Nikki were very helpful and friendly. Nikki kept me up to date with problems that arose and sorted them out for me. I would certainly use them again. Ivan

Ivan · 13 April 2024

★★★★★ 5/5

Google

What can I say that hasn’t already been said? Our experience with Potter and Ford was fantastic. From initial meeting to completion day, Richard and his team were proactive and supportive every step of the way. In a tough sellers market we had 10 viewings within the first week. Then within a few short weeks of going to market they found us our perfect buyers. We listed in late April, sold within weeks for full asking price and moved in August. If you’re thinking of selling in Chesham I would DEFINITELY recommend Potter and Ford. They know the market, they have the client database and they genuinely care about their clients. THANK YOU RICHARD

Sean · 29 July 2020

★★★★★ 5/5

Google

Good experience from start to finish - ******Fantastic Agents ! ***** We recently sold our house with Potter and Ford Chesham. Gave us great advice from the beginning, listened to what we wanted and really walked us through the whole process. House went on the market on the Thursday and we'd had an offer accepted in 2 weeks. Can't thank them enough for their help, in particular Richard French who was just fantastic. Extremely helpful and no fuss or hassle. 100% recommended.

Nalaka · 26 March 2020

★★★★★ 5/5

Google

My recent experience selling my parent’s house was made so much easier with the help of Nikki and Richard. Towards the end when circumstances became more complicated Richard was there to solve the problem and sort everything out satisfactorily in a friendly and professional manner.

PATRICIA · 13 April 2024

★★★★★ 5/5

Google

Richard and the team at Potter & Ford have a "no nonsense" approach when it came to selling my property. The house was on the market for 5 days and sold quickly due to the commitment and hard work scheduling early viewings. I had considered another 2 agents, although what bought it for me was Richard's total transparency and honesty from our first meeting. Well done team.

Peter · 29 July 2022

★★★★★ 5/5

Google

I was very pleased with how Robert and his team dealt with the sale of my late father’s house. Before using Potter and Ford I had experienced poor service from estate agents, both as a buyer and vendor. However there was no hint of any kind of problem when dealing with Robert; he was competent, transparent and trustworthy and I would recommend their services wholeheartedly.

David · 13 October 2022

★★★★★ 5/5

Google

When we first moved to Chesham, we were very impressed with Potter & Ford. Richard kept in touch with us during our search and we eventually bought our current house through them. I was actually very relieved we found the house we liked through Potter & Ford because we knew the transaction would be in good hands. It was a good experience and Richard had been able to help us through to a very quick exchange and completion. Needless to say, when the time came 5 years later for us to sell, we called upon Richard and his team again. From handling viewings, to keeping in touch with feedback, Potter & Ford have been excellent. We have very much appreciated the feedback and guidance from both Richard and Robert when we were accepting the offer on our house, and we have just exchanged contracts . We are in a long chain, but Richard has played an instrumental part in helping to keep things moving along. If you are looking at the Chesham and Amersham area, then I cannot recommend Potter & Ford enough. Having experienced them in both capacities as a buyer and seller, I only wish more estate agents were like them!

Tammy · 30 July 2019

★★★★★ 5/5

Google

Fantastic service and would highly recommend to anyone and everyone. Richard was nothing but helpful, friendly, and professional throughout the process and showed genuine interest in making sure we were happy with everything and everything was right for us. Any queries, calls or emails were answered almost immediately. We really felt like he put us first and Potter and Ford are by far the best estate agents I've dealt with, the service is incomparable to others in the area... Will definitely use them again in the future - first class service.

Paul · 28 July 2019

★★★★★ 5/5

Google

we used Potter and Ford financial team for getting a mortgage and to be honest we had both had complicated situations. Jed and James were absolutely amazing, I have never received such attentive and helpful service. Nothing felt like too much trouble to James as I would call daily with another challenge which would always be resolved quickly. They got us a mortgage really quickly and gave such fantastic help, advice and support. I recommend them highly and will be back in the future.

Nadia · 28 July 2019

★★★★★ 5/5

Google

The Potter and Ford team have been exceptional in their handling of my recent Chesham purchase. Richard's professionalism and readiness to help were exemplary. He attended to any query immediately, proving so helpful in the sometimes stressful moments of a protracted purchase, and kept me informed each step of the way. The excellent teamwork between himself and Robert was clear and both were always genuinely approachable and friendly. Potter and Ford are an example of the true personal service I hoped for in choosing a local estate agent and I highly recommend them.

Diana · 28 July 2019

★★★★★ 5/5

Google

Both Richard and Robert made this very stressful experience much easier. They were always there to answer my questions, always professional, polite and keeping me appraised of any developments. All viewings were conducted by one of them, so less stress for me. Due to some unforeseen circumstances it has been a long road but during for all their work during that time I can only Thank both a Richard and Robert and their staff for all their hard work on my behalf. I would recommend Potter and Ford to anyone looking to move onto the housing market.

Carole · 28 July 2019

★★★★★ 5/5

Google

We have recently used Potter and Ford to initially let and then sell our house. The service and support we received was fantastic. Richard was fantastic at keeping us in the loop and liasing between ourselves, the buyer and both sets of solicitors. We had also used another local agency previously when letting out the property but transferred over to Potter and Ford which has been a brilliant experience. As we were selling from a distance, and had tenants Richard was excellent at checking up on our empty property and acting as a go between. There were no hidden extra charges. Potter and Ford went above and beyond and we are very very happy with them.

Sam · 28 July 2019

★★★★★ 5/5

Google

We had a very positive experience selling our property with Potter & Ford. Robert and Richard were always helpful and cheerful, which helps during what can sometimes be a stressful experience. We were very happy with the high quality of promotional materials that were produced for the sale. As we moved towards exchange and completion, they kept in touch with us and guided us through the final stages of the process. Overall, we were very satisfied with Potter & Ford and would recommend them to friends without hesitation.

Neil · 30 July 2018

★★★★★ 5/5

Google

Happy to recommend Rob's team at Potter & Ford to anyone. We have found them to be very efficient friendly and professional throughout (what turned out to be) a rather protracted sale. We had a potential buyer lined up who then pulled out the day after the Brexit referendum. Potter and Ford immediately remarketted the property and a new purchaser was identified within 2 weeks which we were very impressed with given the uncertainty in the housing market just at that time. Unfortunately we then suffered a family bereavement which threatened to derail the whole process again but Potter & Ford persuaded the buyer to bear with us whilst the legalities of that were all being sorted out and we have now completed - today in fact!

Linda · 30 July 2017

★★★★★ 5/5

Google

Richard and the team have been a superb source of advice, support and reassurance during a tricky purchase process, and we have really valued their friendly approach throughout. I was really keen to go through a local agency rather than a chain, and I'm so pleased we did because Potter & Ford have not only provided us with a great core service, but also facilitated trade and mortgage introductions which helped us get that purchase over the line. Thanks Richard & co.!

Emily · 30 July 2017

★★★★★ 5/5

Google

A fantastic service by Potter and Ford. Richard provides an excellent customer service, I was kept up to date at every stage of the process and felt extremely well looked after and valued as a customer. After the completion of purchasing my property from Potter and Ford, I have decided to continue to use them and will recommend to all friends and relatives. First class service, thank you Richard and the rest of the team!

Jessica · 14 January 2020

★★★★★ 5/5

Google

A fantastic service by Potter and Ford. Richard provides an excellent customer service, I was kept up to date at every stage of the process and felt extremely well looked after and valued as a customer. After the completion of purchasing my property from Potter and Ford, I have decided to continue to use them and will recommend to all friends and relatives. First class service, thank you Richard and the rest of the team!

Jessica · 30 July 2019

★★★★★ 5/5

Google

We have just bought a house through Potter and Ford in Chesham. Robert Lees was fantastic, going above and beyond to keep us informed, updated and reassured throughout the process. He was particularly good at coordinating the various parties in the chain, and offered advice to keep everything moving forward towards completion. And all with a very warm and friendly manner. We were really impressed and would definitely recommend Potter and Ford to anyone selling.

Cheryl · 28 July 2019

★★★★★ 5/5

Google

A fantastic service by Potter and Ford. Richard provides an excellent customer service, I was kept up to date at every stage of the process and felt extremely well looked after and valued as a customer. After the completion of purchasing my property from Potter and Ford, I have decided to continue to use them and will recommend to all friends and relatives. First class service, thank you Richard and the rest of the team!

A · 14 July 2019

★★★★★ 1/5

Google

If you are a tenant looking for a house to stay in. DO NOT USE THIS COMPANY. Christine Foskett is the most unhelpful and petty estate agent I know! No one should suffer from how this company treated us! Avoid this company

Mico · 28 July 2019

★★★★★ 5/5

Google

I bought my first property with Potter and Ford and Richard and Robert made the process really clear and straight forward for me. They were incredibly attentive all the way through- efficient and professional and responding to my queries in a timely manner. I'd highly recommend buying or selling with Potter and Ford and I'm sure I'll turn to them next time I want to move.

Hannah · 29 July 2021

★★★★★ 5/5

Google

I recently moved to Chesham renting through Potter & Ford, and I found them to be very customer friendly and professional. With great local knowledge and sound advice regarding my specific requirements, I've ended up in the perfect place, it just feels right. A bespoke service you might say! I'd like to say a big thank you to Kirsty and the Team.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 25 August 2021

★★★★★ 1/5

Google

A few years ago we rented a property from these guys. They charged us 120 (x2) for each person for referencing admin and £150 admin fee (£390 total) when referencing costs about £20 from the 3rd party they use. If we had children, would they have charged £120 to credit check each child? how about the pet dog? They were deep in the "rip of tenants" game with unscrupulous fees. Further to this, when the rented property flooded through no fault of our own and it was all a calamity, they charged us another admin fee for the new property! - as 'good will' they didn't charge us for another reference check - how is this goodwill?("this time will rip you off less than we ripped you off before"). When we finally moved out of the area it took us 3 months and threat of legal action to get our overpaid rent back. Overdue review, shocking.

Boromir · 30 September 2021