Trusted Agent profile · Chesham
★★★★★
354 reviews across 3 platforms
1 Germain Street, Chesham, HP5 1LH, HP5 1LH
Part of Frost Partnership, see every office.
Frost Partnership's office in Chesham, at 1 Germain Street, is rated 4.4 out of 5 across 354 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
163
Reviews on Facebook
Business-wide
63
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Frost Partnership Chesham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. I have rented a flat from them for 2 years, it has been 2 months since I have done the check-out and they still haven't refunded my deposit. Plus, they have tried to find the tiniest details to hold money from my deposit... their excuse to charge me £90 cleaning fee is a discoloured sealant in the bathroom.
5/5
GoogleGreat team and very helpful And the gentleman I was dealing with defiantly went The extra mile to get are sale sorted
Hi Steve Many thanks for taking the time to write this 5* review for our Chesham Sales team. We are delighted to read that they went the extra mile to get your sale sorted. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe used Frost to sell our mother’s home . There service was exceptional and professional. There knowledge of the housing market was totally correct. The sale went very smoothly I would highly recommend them.
Hi Tanya Thank you for taking the time to write this 5* review for our Chesham team. We're delighted to read that they provided a professional and knowledgeable property service, which ensure the smooth sale of your mother's home. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership Estate Agents
5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
5/5
FacebookGemma and jackie are an amazing team. Who worked above and beyond our expectations .professional, polite and honest. Will definitely be using frosts in Chesham in the future. Would recommend them to anyone thinking of selling
Hi Steve, Many thanks for taking the time to write this fantastic recommendation for Gemma and Jackie from our Chesham team. We are delighted to read that their property service exceeded your expectations and that you will definitely choose The Frost Partnership for any future property transactions. Best wishes to you from all at The Frost Partnership
5/5
FacebookGreat experience working with Frost on the sale of my flat, they secured a great price and were efficient and helpful throughout the whole process.
Hi Will, Thank you for taking the time to write this 5* review. We are delighted to read that you received an effective and efficient property service during the sale of your flat. Best wishes to you from all at The Forst Partnership Estate Agents
5/5
FacebookAn absolute pleasure to deal with Frost, and in particular, Karen Morris. We are delighted with our new home and couldn’t recommend the Frost Partnership more for a friendly and professional service. 10/10
Hi Mark, Thank you for taking the time to write this glowing review for Karen and the Windsor team. We're delighted to read that you received a friendly and professional property service, and found a new home that's perfect for you. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agency
5/5
FacebookVery friendly and professional service from Chesham team. Would recommend.
Hello dear, Pardon me for writing on your timeline. I notice you always share excellent posts. I've checked your profile to see your lovely posts and beautiful pictures. I believe you are a woman of integrity. I'd love to be your friend, but sending you a friend request without your permission is rude and disrespectful. If you don't mind, send me a friend request so we can be friends and have a nice conversation. If you find this message embarrassing, please pardon my manners. Thanks
5/5
FacebookHighly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.
Hi Kelly, Thank you so much for taking the time to write this glowing recommendation for Alison. We are delighted to read that she provided you with an efficient and effective property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe had a very good experience with Frosts (Chesham branch) Particularly from Jackie, Gemma and Alex. They kept us informed throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your 5 star review for our Chesham team. We are so pleased they provided you with a very good experience throughout, especially Jacqui, Gemma and Alex. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
5/5
GoogleIncredible services and expertise!! So helpful and kind and will always be my go to estate agents!
Thank you so much for taking the time to write this incredible 5* review for our Chesham Sales team. We are delighted to read that they will always be your go to estate agents! We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent service. Always take calls and gave valuable information and support during this stressful time.
Hi Barbara, Many thanks for taking the time to write this 5* review for our Chesham Sales team. We are delighted you received excellent service and that they gave you valuable information and support. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe had an excellent service from the whole team, especially Gemma, who did a great job.
5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
1/5
TrustpilotHi,Communication is important.
Hi, Poor communication and unjust treatment. Thank you
1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
5/5
GoogleWhat a team! From sale to completion in less than 6 weeks. Kept informed all the way, nothing was too much trouble. Thoroughly recommend this company.
Hi Lesley, Many thanks for taking the time to write this glowing 5* review for the Chesham team. We're delighted to hear that they achieved such a quick property sale for you. We will pass you comments on to all involved. Best wishes from all at The Frost Partnership Estate Agency
1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
GoogleThanks for a good job keeping us informed through the various stages of the sale - great work..!
Hi Andy Many thanks for taking the time to write this 5* review for our Chesham team! We're delighted to read that they provided you with a professional and informative property service throughout the sale of your house. Best wishes to you from all at The Frost Partnership
1/5
GoogleNever got calls or updates. Failed to even get a single viewing over 4 months.NegativeResponsiveness, Quality
Thank you for your feedback which has prompted further discussion with our office. Privacy clauses prevent us from commenting further on this. Best wishes to you from The Frost Partnership.
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Frost Partnership Chesham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
