Trusted Agent profile · Chesham
★★★★★
364 reviews across 3 platforms
1 Germain Street, Chesham, HP5 1LH, HP5 1LH
Part of Frost Partnership, see every office.
Frost Partnership's office in Chesham, at 1 Germain Street, is rated 4.4 out of 5 across 364 reviews on three platforms, including 138 Google reviews rated 4.8.
138
Reviews on Google
This office
163
Reviews on Facebook
Business-wide
63
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Frost Partnership Chesham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
1/5
TrustpilotHi,Communication is important.
Hi, Poor communication and unjust treatment. Thank you
1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
5/5
GoogleWhat a team! From sale to completion in less than 6 weeks. Kept informed all the way, nothing was too much trouble. Thoroughly recommend this company.
Hi Lesley, Many thanks for taking the time to write this glowing 5* review for the Chesham team. We're delighted to hear that they achieved such a quick property sale for you. We will pass you comments on to all involved. Best wishes from all at The Frost Partnership Estate Agency
5/5
GoogleThanks for a good job keeping us informed through the various stages of the sale - great work..!
Hi Andy Many thanks for taking the time to write this 5* review for our Chesham team! We're delighted to read that they provided you with a professional and informative property service throughout the sale of your house. Best wishes to you from all at The Frost Partnership
1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
1/5
GoogleNever got calls or updates. Failed to even get a single viewing over 4 months.NegativeResponsiveness, Quality
Thank you for your feedback which has prompted further discussion with our office. Privacy clauses prevent us from commenting further on this. Best wishes to you from The Frost Partnership.
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Hi Christine, Many thanks for taking the time to write this recommendation. We're delighted to read that you received a professional and proactive property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Hi Andy, Thank you so much for the recommendation and you're very welcome!
5/5
GoogleWe had a fantastic experience with Frost. Lovely staff and great communication. I couldn't rate them highly enough!
Hi Clare Thank you for taking the time to write this lovely 5* review for our Chesham team. We're delighted to read you experienced such a fantastic property service. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership Estate Agents
1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Hi Kate, We take all feedback seriously. We have sent you a private message regarding your experience. Many thanks Kind regards
5/5
FacebookVery pleasant experience with my new Tenacy. Staff very helpful and efficient. Would highly recommend.
Hi Steve, Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient. Very best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
5/5
GoogleHaving had a substantial amount of involvement with both Commercial & Residential Property agents, I can honestly say (Hand on Heart) that Gemma Testa and Jacqui Cuthbert at The Frost Partnership, Chesham, are the ONLY people to deal with when it comes to buying or selling your house. OUTSTANDING work Gemma!
5/5
GoogleProfessional, friendly, understanding and worked hard to get me the price I wanted. 10/10
Hi Tim Many thanks for the 5* review it is much appreciated, and we're delighted that you received a friendly and professional property service. Best wishes for all at The Frost Partnership
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
5/5
GoogleVery helpful in these difficult times
Hi Anthony, Many thanks for your 5* review. We are delighted that you found the Chesham property team very helpful at this difficult time. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookA very professional service with excellent staff who care.
Hi Jennie, Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team. Best wishes to you from all at The Frost Partnership
5/5
FacebookGreat service through and through. Polite, prompt and efficient, very happy and highly recommend.
Hi Christina, Many thanks taking the time to write this fantastic recommendation. Best wishes to you from all at the Frost Partnership
5/5
FacebookVery Good 👍 Services Always helpful
Thank you Deepak! Best wishes
2/5
GoogleNot a great experience with lags and delays
1/5
TrustpilotThey should be ashamed.
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